Introduction
Thank you for choosing the Offacy Electric Gooseneck Kettle CEK-204. This kettle is designed to provide precise temperature control and an optimal pour-over flow rate, enhancing your coffee and tea brewing experience. Crafted from 100% food-grade 304 stainless steel, it ensures purity in every sip. Please read this manual thoroughly before use to ensure safe and efficient operation.
Important Safety Information
- Read all instructions before using the appliance.
- Do not touch hot surfaces. Use handles or knobs.
- To protect against fire, electric shock, and injury to persons, do not immerse cord, plugs, or the appliance in water or other liquid.
- Close supervision is necessary when any appliance is used by or near children.
- Unplug from outlet when not in use and before cleaning. Allow to cool before putting on or taking off parts, and before cleaning the appliance.
- Do not operate any appliance with a damaged cord or plug or after the appliance malfunctions, or has been damaged in any manner. Return appliance to the nearest authorized service facility for examination, repair, or adjustment.
- The use of accessory attachments not recommended by the appliance manufacturer may result in fire, electric shock, or personal injury.
- Do not use outdoors.
- Do not let cord hang over edge of table or counter, or touch hot surfaces.
- Do not place on or near a hot gas or electric burner, or in a heated oven.
- Always attach plug to appliance first, then plug cord into the wall outlet. To disconnect, turn any control to “off,” then remove plug from wall outlet.
- Do not use appliance for other than intended use.
- Scalding may occur if the lid is removed during the heating cycle.
- This appliance is for household use only.
Package Contents
- Gooseneck Electric Kettle
- Temperature Controlled Power Base
- User Manual
Setup
1. Initial Cleaning
Before first use, fill the kettle with water to the MAX line. Boil the water, then discard it. Repeat this process 2-3 times to remove any manufacturing residues. Hand wash only.
2. Placing the Kettle on the Base
Place the temperature-controlled power base on a stable, flat, and dry surface. Ensure the power cord is securely plugged into a 120V AC 60Hz outlet. Carefully place the kettle onto the power base, ensuring it is seated correctly.
3. Filling with Water
Remove the lid by pulling it upwards. Fill the kettle with fresh, cold water. Do not fill below the MIN line or above the MAX line indicated inside the kettle. Replace the lid securely.

Operating Instructions
1. Powering On
Short press the "START" button (the knob) for 1 second to power on the kettle. The display screen will fully illuminate to confirm normal operation. The kettle will enter "HOLD" mode by default.

2. Temperature Adjustment
Turn the knob to adjust the desired water temperature. The stylish HD LED screen will display the current and set temperatures. Press the knob to start boiling water. The heating icon will be displayed.

3. Switching Temperature Units (°F/°C)
Short press the "°F/°C" button to switch between Fahrenheit and Celsius temperature units.
4. Temperature Hold & Auto Shut-Off
The kettle features a temperature retention function. Once the water reaches the set temperature, the kettle will stop heating, and the heat preservation icon will start to flash. The kettle will enter "HOLD" mode for up to 60 minutes. After 60 minutes of unattended operation, the kettle will auto-shut off for safety and convenience.
5. Brew Timer
Short press the "TIMER" button. The timer will start counting after 3 seconds, allowing you to precisely time your brewing process.

6. Mute Mode
Long press the "HOLD" button for 3 seconds to turn on the "Mute" mode. A mute icon will appear on the screen. Long press "HOLD" for 3 seconds again to turn off the "Mute" mode. The mute icon will disappear, and there will be a beep sound.
7. Pour-Over Control
The finely crafted 6.8mm gooseneck spout design ensures an optimal water flow, making pour-over brewing easy and precise, even for beginners.

8. Quick Start Guide Video
9. Temperature Adjustment Demonstration Video
Maintenance
1. Cleaning
Always unplug the kettle from the power outlet and allow it to cool completely before cleaning. The kettle body and lid should be hand washed only. Do not immerse the power base in water or any other liquid.
2. Descaling (Removing Limescale)
Limescale may form on the bottom of the kettle during the boiling process, especially if the water is not completely filtered of calcium and magnesium metal ions. Limescale will not form if only pure or distilled water is heated. Water quality varies by geography, as does hardness and scale generation.
- Add a certain amount of white vinegar or citric acid to the kettle.
- Boil the solution and let it soak for 30 minutes.
- Clean the kettle thoroughly and wipe it with a soft rag.
The frequency of descaling is determined by usage and water hardness.

Troubleshooting
| Problem | Possible Cause | Solution |
|---|---|---|
| Kettle does not turn on. | No power supply. Kettle not properly seated on base. | Ensure power cord is plugged in. Place kettle firmly on the power base. |
| Water not heating to set temperature. | Incorrect temperature setting. Kettle removed from base prematurely. | Verify desired temperature is set. Ensure kettle remains on base until heating is complete. |
| Display screen is blank or flickering. | Power interruption. Loose connection. | Unplug and re-plug the power cord. Ensure stable power supply. |
| Kettle beeps continuously. | Water has reached set temperature. | This is normal operation. The kettle is signaling that the target temperature has been reached. |
Specifications
| Feature | Detail |
|---|---|
| Brand | Offacy |
| Model Name | CEK-204 |
| Capacity | 0.9 Liters |
| Material | 304 Stainless steel kettle body and lid, Plastic base |
| Color | Black |
| Voltage | 120 Volts |
| Wattage | 1200 watts |
| Special Features | 6.8mm Precise gooseneck spout, 60-minute hold mode, Brew stopwatch, Digital Control, Temperature Control |
| Item Dimensions L x W x H | 7.4"L x 10.8"W x 8.1"H |
| Item Weight | 2.6 Pounds |
| Product Care Instructions | Hand Wash Only |
Warranty & Support
The Offacy Electric Gooseneck Kettle CEK-204 comes with a standard manufacturer's warranty. For detailed warranty information, product support, or to inquire about replacement parts, please contact Offacy customer service through their official website or the retailer where the product was purchased. Please retain your proof of purchase for warranty claims.



