Introduction
This manual provides essential information for the setup, operation, and maintenance of your HyperX Cloud Earbuds II. Please read thoroughly to ensure optimal performance and longevity of your product.
What's in the Box
- HyperX Cloud Earbuds II
- Four (4) sets of Eartips (various sizes)
- Hard-Shell Carrying Case
- Quick Start Guide
Image: HyperX Cloud Earbuds II packaging and included accessories.
Setup
1. Selecting the Right Eartips
The HyperX Cloud Earbuds II come with four sets of redesigned eartips (ranging from large to extra small) to ensure a comfortable and secure fit. Experiment with different sizes to find the best fit for your ears. A proper fit is crucial for optimal audio quality and comfort.
Image: Various eartip sizes for personalized fit.
2. Connecting the Earbuds
The Cloud Earbuds II connect via a 3.5mm jack. They are compatible with PC, Nintendo Switch, Steam Deck™, and mobile devices that utilize a 3.5mm connection.
- Locate the 3.5mm audio port on your device.
- Insert the low-profile 90° plug of the earbuds into the audio port. The angled design helps prevent snags and tangles.
Image: The low-profile 90-degree 3.5mm plug for device connection.
Operating Instructions
1. Audio and Microphone Usage
The earbuds feature 14mm drivers optimized for mobile audio, providing a clear listening experience for gaming, videos, or audiobooks. A built-in microphone allows for communication during gaming or phone calls.
Image: Earbuds highlighting 14.3mm drivers and built-in microphone.
2. Multi-Function Button
The in-line multi-function button provides quick control over calls and media on supported devices. Specific actions may vary depending on your device.
- Single Press: Play/Pause media, Answer/End call.
- Double Press: Skip to next track.
- Triple Press: Go to previous track.
Maintenance
1. Cleaning
- Gently wipe the earbuds and cable with a soft, dry cloth.
- Remove eartips and clean them with mild soap and water if necessary. Ensure they are completely dry before reattaching.
- Avoid using harsh chemicals or abrasive materials.
2. Storage
When not in use, store the earbuds in the provided hard-shell carrying case to protect them from damage and tangles. The case is designed for easy portability and storage.
Image: Hard-shell carrying case for protection and portability.
Troubleshooting
- No Sound:
- Ensure the 3.5mm jack is fully inserted into your device's audio port.
- Check your device's volume settings.
- Test the earbuds with another device to rule out a device-specific issue.
- Microphone Not Working:
- Ensure the 3.5mm jack is fully inserted.
- Check your device's microphone input settings.
- Some devices may require a splitter for separate audio and microphone jacks (not included).
- Poor Fit/Comfort:
- Experiment with all four included eartip sizes to find the most comfortable and secure fit.
- Ensure the earbuds are correctly oriented in your ears.
Specifications
| Brand | HyperX |
| Model Name | Earbuds II Black (70N24AA) |
| Connectivity Technology | Wired (3.5 mm Jack) |
| Audio Driver Size | 14 Millimeters |
| Frequency Response | 20 KHz |
| Sensitivity | 105 dB |
| Impedance | 65 Ohm |
| Special Feature | Hard Shell Case, Built-in Microphone |
| Cable Feature | Retractable (flat cable design) |
| Item Weight | 0.001 ounces |
| Product Dimensions | 48.8 x 1.9 x 1 inches |
Warranty and Support
The HyperX Cloud Earbuds II come with a 2-year warranty, as indicated on the product packaging. For warranty claims, technical support, or additional product information, please visit the official HyperX website or contact their customer service directly.
For further assistance, please refer to the official HyperX support channels.
Official Product Videos
Video: HyperX Cloud Earbuds 2 Product Overview by HP US. This video provides a general overview of the earbuds' features and design.





