1. Introduction
The SVAKOM Hannes Neo is an interactive pleasure device designed for a high-intensity experience. It features an ergonomic "easy-grip" handle and an internal textured sleeve. This device can be connected via Bluetooth to synchronize with VR content, 2D videos, or remote partner interactions.
This manual provides essential information for the safe and effective use, setup, operation, and maintenance of your Hannes Neo device. Please read it thoroughly before first use and retain it for future reference.
2. Safety Information
- Read all instructions before use.
- This product is for adult use only.
- Do not use if the product appears damaged or defective.
- Clean the product thoroughly before and after each use as instructed in the Maintenance section.
- Use only water-based lubricants with this product. Oil-based lubricants may damage the material.
- Keep out of reach of children.
- Do not immerse the charging port in water. Ensure the charging port is dry before connecting the charging cable.
- If you experience any discomfort or irritation, discontinue use immediately.
- Dispose of the product and its battery responsibly according to local regulations.
3. Package Contents
Verify that all items are present in the package:
- SVAKOM Hannes Neo Device
- USB Charging Cable
- User Manual (this document)
Image: Contents of the SVAKOM Hannes Neo package, including the device, charging cable, and manual.
4. Setup
4.1 Charging the Device
Before first use, fully charge your SVAKOM Hannes Neo. The device is powered by a Lithium Polymer battery.
- Locate the charging port on the device.
- Connect the USB charging cable to the device's charging port.
- Connect the other end of the USB cable to a standard USB power adapter (not included) or a computer's USB port.
- The indicator light will show the charging status. Refer to the device's specific LED indicators for full charge notification.
- A full charge provides over 1 hour of operation.
4.2 App Connection (Bluetooth)
The Hannes Neo can be controlled via a dedicated mobile application for enhanced features and interactive play.
- Download the official SVAKOM app from your device's app store (e.g., Apple App Store, Google Play Store).
- Ensure your Hannes Neo device is charged and powered on.
- Enable Bluetooth on your smartphone or tablet.
- Open the SVAKOM app and follow the on-screen instructions to pair your device. The app will guide you through the connection process.
Image: Product packaging highlighting app control functionality.
5. Operating Instructions
5.1 Basic Operation
The Hannes Neo features intuitive controls for direct use.
Image: Detail of the control buttons on the device.
- Power Button: Press and hold to turn the device on or off. A short press may cycle through modes or activate/deactivate specific functions.
- Mode Button: Press to cycle through the 7 intense auto-thrusting modes.
- Intensity Slider/Switch: Adjust the intensity of the thrusting action.
Refer to the specific button icons on your device for exact functions.
5.2 Advanced Interactive Features
When connected to the SVAKOM app, the Hannes Neo unlocks advanced interactive capabilities:
- Interactive Videos: Sync the device's movements with compatible 2D videos or VR content for an immersive experience.
- Remote Play: Connect with a partner remotely through the app, allowing for synchronized experiences regardless of distance.
- Customizable Modes: Create and save personalized thrusting patterns and intensities within the app.
Image: The Hannes Neo held in hand, illustrating its ergonomic form factor.
6. Maintenance
6.1 Cleaning
Proper cleaning ensures hygiene and extends the product's lifespan. The Hannes Neo features a twist & lock design for easy cleaning.
- Twist and unlock the internal sleeve from the main body of the device.
- Wash the internal sleeve thoroughly with warm water and a mild, toy-safe soap.
- Rinse the sleeve completely to remove all soap residue.
- Wipe the main body of the device with a damp cloth. Do not immerse the main body, especially the charging port, in water.
- Allow all parts to air dry completely before reassembling or storing.
- Ensure the device is completely dry before charging.
Image: The device showing its removable internal sleeve for easy cleaning.
6.2 Storage
Store the Hannes Neo in a clean, dry, and cool place, away from direct sunlight and extreme temperatures. Keep it away from other toys made of different materials to prevent material degradation.
7. Troubleshooting
| Problem | Possible Cause | Solution |
|---|---|---|
| Device does not turn on. | Battery is depleted. | Charge the device fully. |
| Device does not connect to app. | Bluetooth is off; device is off; app issue. | Ensure Bluetooth is enabled, device is on, and restart the app. Try re-pairing. |
| Weak thrusting or vibration. | Low battery; mode setting. | Recharge the device. Adjust the intensity setting or try a different mode. |
| Device feels uncomfortable. | Lack of lubricant; incorrect use. | Apply sufficient water-based lubricant. Ensure correct positioning. Discontinue use if discomfort persists. |
8. Specifications
- Model: Hannes Neo (54017550000)
- Brand: SVAKOM
- Material: Thermoplastic Elastomer (TPE)
- Color: Black
- Battery: 1 Lithium Polymer battery required
- Operating Time: More than 1 hour (fully charged)
- Connectivity: Bluetooth (App-controlled)
- Dimensions: 19.69 x 19.69 x 11.02 inches (Product Dimensions)
- Weight: 3.62 Pounds
9. Warranty and Support
For warranty information and customer support, please refer to the official SVAKOM website or contact the retailer from whom you purchased the product. Keep your proof of purchase for warranty claims.
For further assistance, you may visit the SVAKOM Store on Amazon.
