AWOW AK10 Mini PC User Manual

1. Introduction

Thank you for choosing the AWOW AK10 Mini PC. This compact and powerful desktop computer is designed for various applications, from office work and home entertainment to specialized network functions. This manual provides essential information for setting up, operating, maintaining, and troubleshooting your device. Please read it carefully before use.

Figure 1: The AWOW AK10 Mini PC, showcasing its compact design and various ports.

2. Package Contents

Please verify that all items are present in your package:

• AWOW Mini PC (AK10)
• Mounting Bracket
• HDMI Cable
• SATA Cable (for 2.5" SSD expansion)
• Power Adapter
• User Manual (this document)
• Screw Pack

Figure 2: Illustration of the complete package contents, including the Mini PC, cables, power adapter, and mounting accessories.

3. Product Overview

3.1. Front and Rear Panel Ports

The AWOW AK10 Mini PC features a variety of ports for connectivity and expansion:

Figure 3: Detailed view of the front and rear ports on the AWOW AK10 Mini PC.

• Front Panel:
  • 2 x USB 3.2 Ports
  • 2-in-1 Audio Jack (Headphone/Microphone)
  • Power Button
  • CMOS CLR (Clear CMOS) Button
• Rear Panel:
  • DC 12V Power Input
  • RJ45 Gigabit Ethernet Port
  • HDMI 2.0 Port (4K@60Hz)
  • DisplayPort 1.4 (4K@60Hz)
  • 2 x USB 2.0 Ports

3.2. Key Features

• Processor: Intel 12th Gen N100 Quad-Core (up to 3.4 GHz)
• Graphics: Intel UHD Graphics (24 Execution Units, up to 750 MHz)
• Memory: 8GB DDR4 RAM
• Storage: 512GB M.2 SSD (expandable with 2.5" SATA SSD)
• Operating System: Windows 11 Pro
• Connectivity: WiFi 5, Bluetooth 5.0, Gigabit Ethernet
• Display Output: Dual 4K@60Hz via HDMI 2.0 and DisplayPort 1.4

Figure 4: Overview of the Intel N100 processor, highlighting its specifications and performance relative to previous generations.

4. Setup Guide

Follow these steps to set up your AWOW AK10 Mini PC:

1. Connect Peripherals: Plug in your USB keyboard and mouse to the available USB ports.
2. Connect Display: Connect your monitor or TV to the Mini PC using either the HDMI or DisplayPort cable. For dual display, connect both.
3. Connect to Network (Optional): For a wired connection, plug an Ethernet cable into the RJ45 port. For wireless, you will configure WiFi after initial boot.
4. Connect Power: Plug the power adapter into the DC 12V input port on the Mini PC, then plug the adapter into a power outlet.
5. Power On: Press the power button on the front panel. The power indicator light will illuminate.
6. Initial Windows Setup: Follow the on-screen instructions to complete the Windows 11 Pro setup, including language, region, network connection, and user account creation.

5. Operating Instructions

5.1. Power On/Off and Restart

• Power On: Press the power button once.
• Shut Down: Click the Windows Start button, then select Power > Shut down.
• Restart: Click the Windows Start button, then select Power > Restart.
• Force Shut Down: If the system is unresponsive, press and hold the power button for approximately 5-7 seconds until the device powers off.

5.2. Network Connectivity

• Wired Connection: Connect an Ethernet cable to the RJ45 port. The system will automatically detect and connect to the wired network.
• Wireless Connection (WiFi):
  1. Click the Wi-Fi icon in the taskbar.
  2. Select your desired network from the list.
  3. Enter the network password if prompted, then click Connect.

5.3. Dual Display Setup

The AWOW AK10 supports dual 4K@60Hz displays via its HDMI 2.0 and DisplayPort 1.4 outputs. This allows for extended desktop or mirrored display configurations, enhancing productivity.

1. Connect your primary monitor to either the HDMI or DisplayPort.
2. Connect your secondary monitor to the remaining video output port.
3. Once both monitors are connected and powered on, Windows should automatically detect them.
4. To configure display settings (e.g., extend, duplicate, resolution), right-click on the desktop and select Display settings.

Figure 5: The Mini PC configured with a dual monitor setup, demonstrating its multi-display capability.

Figure 6: A user utilizing the dual screen display feature of the AWOW Mini PC for enhanced workflow.

6. Storage Expansion

The AWOW AK10 Mini PC supports storage expansion by adding a 2.5-inch SATA SSD or HDD (up to 2TB). This allows you to increase your storage capacity for files, applications, and media.

1. Power Off: Ensure the Mini PC is completely powered off and disconnected from the power adapter.
2. Open Case: Carefully remove the screws on the bottom panel of the Mini PC to access the internal components.
3. Install 2.5" Drive: Connect your 2.5-inch SATA SSD/HDD to the provided SATA cable and secure it in the designated bay.
4. Close Case: Reattach the bottom panel and secure it with the screws.
5. Initialize Drive: After powering on, you may need to initialize and format the new drive in Windows Disk Management before it can be used.

Figure 7: An exploded view illustrating the internal components, including the fan and motherboard, relevant for storage expansion.

7. Maintenance

Regular maintenance helps ensure the longevity and optimal performance of your Mini PC.

• Cleaning: Use a soft, dry cloth to clean the exterior of the device. For dust accumulation in vents, use compressed air. Ensure the device is powered off before cleaning.
• Software Updates: Regularly check for and install Windows updates and driver updates to ensure system stability and security.
• Fan Management: The Mini PC features an efficient cooling system. While fan settings are optimized, advanced users can adjust fan curves in the BIOS if necessary to manage noise levels or cooling performance.

Figure 8: Illustration of the internal cooling fan and airflow within the Mini PC, designed for efficient heat dissipation.

8. Troubleshooting

If you encounter issues with your AWOW AK10 Mini PC, refer to the following common problems and solutions:

9. Technical Specifications

Figure 9: Physical dimensions of the AWOW AK10 Mini PC.

10. Warranty and Support

AWOW is committed to providing excellent customer service and product support.

10.1. Warranty Information

Your AWOW AK10 Mini PC comes with a 12-month exchange warranty from the date of purchase. This warranty covers manufacturing defects and ensures product reliability. Please retain your proof of purchase for warranty claims.

10.2. Technical Support

For technical assistance, troubleshooting, or any product-related inquiries, please contact AWOW support:

• Online Support: Visit the official AWOW website for FAQs and support resources.
• Email Support: support@awowtech.com
• Phone Support: +49-9122 9835682 (Monday-Friday, 9 AM - 5 PM UTC)
• Amazon Support: You can also contact support through your Amazon order page by navigating to "Your Orders" and selecting "Ask Product Question."

Our team of experienced IT experts is available 24/7 worldwide to assist you.

Figure 10: AWOW support contact details for warranty and technical assistance.