Beelink EQ12

Beelink EQ12 Mini PC User Manual

Model: EQ12 | Brand: Beelink

1. Product Overview

The Beelink EQ12 Mini PC is a compact and efficient desktop computer powered by the Intel 12th Generation Alder Lake-N100 processor. Designed for various applications including office work, home entertainment, and digital signage, it offers robust performance with low power consumption. This manual provides essential information for setting up, operating, maintaining, and troubleshooting your device.

Beelink EQ12 Mini PC front view with USB ports and power button

Figure 1: Front view of the Beelink EQ12 Mini PC, showcasing its compact design and accessible ports.

2. Product Specifications

FeatureDetail
Dimension126x126x45.5mm (Without Rubber Feet)
CPUIntel Processor Alder Lake-N100, Max Turbo 3.4G (4C/4T)
GraphicsIntel UHD Graphics (24 EUs), Supports AV1 Decoding
System DiskM.2 PCIe x1 or SATA3, Max 2TB (Standard 500GB SSD)
RAM16GB DDR4 (Single-channel support up to 16GB)
InterfaceUSB-C 10Gbps*1, USB3.2 10Gbps*3, HDMI (Max 4K 60Hz)*2, LAN (2.5Gbps)*2, 3.5mm Audio Jack*1
Wireless NetworkWiFi 6 (Intel AX200), Bluetooth 5.2
AC Cable100V-240V; 50/60Hz; Output 12V/3A DC 5.5*2.5mm
Operating Environment0℃-40℃, Humidity 30%-90%
Storage Environment-20°C-60°C, Humidity 10%-90%
Additional FunctionsAuto Power On, WOL
Detailed product specification table for Beelink EQ12 Mini PC

Figure 2: Comprehensive specifications of the Beelink EQ12 Mini PC.

3. What's in the Box

  • 1 x Beelink EQ12 Mini PC
  • 1 x HDMI Cable
  • 1 x Power Adapter
  • 1 x User Manual

4. Initial Setup

4.1. Quick Setup Guide

  1. Connect the device to a monitor using an HDMI cable.
  2. Connect a keyboard and mouse to the device through the USB ports or via Bluetooth (Mice or keyboards are not included in the retail package).
  3. Connect the device to a power socket with the provided AC power cord and boot it up.
  4. Use an Ethernet cable or Wi-Fi to connect the device to the internet.

Note: You need to configure the Wi-Fi settings on the device for wireless network connection.

4.2. Installation Tips for First-Time Use

To avoid initial setup problems, follow these steps the first time you use the Beelink Mini PC:

  1. Please do not connect to the network or Wi-Fi until your mini computer's operating system is fully functional. Remember not to fill in the email; skip this step to use the machine normally.
  2. If you only use a wired network to connect the micro PC, please disconnect the wired network directly, restart the machine, and connect to the network after successfully entering the operating system.
  3. If you have connected to Wi-Fi and the OS cannot load, please turn off the router you are using.

5. Operating Instructions

5.1. Display Configuration

The Beelink EQ12 Mini PC supports 4K triple screen display, allowing for enhanced productivity and immersive experiences. It features Intel UHD Graphics with AV1 Decoding support for smooth playback of high-resolution video.

Video 1: Instructions on how to connect dual monitors to your Beelink Mini PC.

5.2. Network Connectivity

The EQ12 is equipped with dual 2.5Gbps LAN ports for high-speed wired connections and supports WiFi 6 and Bluetooth 5.2 for wireless connectivity. This allows for flexible networking options, including use as a soft router or firewall.

5.3. AV1 Video Decoding

The Intel UHD Graphics in the EQ12 supports AV1 decoding, which provides efficient playback of high-quality video streams. This results in smoother video and potentially lower bandwidth usage compared to other codecs.

Video 2: Demonstration of AV1 decoding capabilities on the Beelink EQ12 Mini PC.

6. Maintenance and Upgrades

6.1. SSD Installation/Replacement

The Beelink EQ12 supports M.2 PCIe x1 or SATA3 SSDs up to 2TB. You can upgrade or replace the SSD to expand storage capacity.

Video 3: Tutorial on how to replace the SSD in your Beelink Mini PC.

6.2. RAM Cleaning and Installation

Regular cleaning of RAM modules can prevent boot issues or system instability. The device supports single-channel DDR4 RAM up to 16GB.

Video 4: Guide on how to clean and reinstall RAM modules in a desktop computer.

6.3. Fan Removal and Cleaning

If the fan becomes noisy or the system overheats, cleaning the fan can improve performance and reduce noise. This involves carefully removing the fan for maintenance.

Video 5: Instructions on how to remove the fan from a Beelink Mini PC.

7. Troubleshooting

7.1. How to Enter BIOS

Press the "Delete" key to enter the BIOS settings; press "F7" to enter the boot options menu (click continuously immediately after booting).

7.2. How to Switch Audio Playback Device in Windows

If your Windows Mini PC is connected to multiple audio playback devices (e.g., speakers, headphones, webcams with built-in microphones, and Bluetooth headsets) simultaneously, you will need to choose one of them for audio playback through Windows sound settings.

7.3. Machine Cannot Enter Sleep Mode

  1. Disable fast startup: In Control Panel, navigate to Power Options, select "Choose what the power buttons do," and uncheck "Turn on fast startup." Click Save changes.
  2. Restore Default Power Plan Settings: Open Control Panel, go to Power Options, find your current power plan, click "Change plan settings," then "Restore default settings for this plan." Confirm with "Yes."
  3. Turn Off Hybrid Sleep Mode: Type "Control Panel" into the search bar, navigate to Hardware and Sound > Power Options > Change plan settings, then click "Change advanced power settings." Expand "Sleep," then "Allow Hybrid Sleep." Set both "On battery" and "Plugged in" options to "Off." Click Apply.

7.4. Asking for defaultuser0 Password

  1. Press "Windows key + R" and type "netplwiz," then type the command OOBE\BYPASSNRO. The PC will reboot.
  2. Press SHIFT+F10 to open a terminal. Type OOBE\BYPASSNRO. The PC should reboot. When asked about the network, choose "I don't have internet." The setup process should continue, allowing you to create a local account.

7.5. Blue Screen of Death

  1. After unplugging all cables, insert a pin into the CMOS hole for more than 10 seconds. Reconnect cables and restart.
  2. Remove and reinsert the SSD and RAM, ensuring they are properly installed. Clean RAM contacts with a rubber eraser. If issues persist, press the Delete key upon startup to enter BIOS and check if the SSD is detected.
  3. Try reinstalling the operating system.

7.6. Noisy Fan / High Temperature

  1. Repeatedly press the Delete key upon startup to enter BIOS. Check the Main page for BIOS update recommendations.
  2. If a BIOS update does not resolve the issue, adjust the fan speed in BIOS.
  3. Adjust VRAM in BIOS, as this can sometimes help.
  4. Check for overheating: Ensure the fan spins. Consider turning off turbo boost. Adjust power settings: Go to Control Panel > Power Options > Change to High performance > Change plan settings > Advanced settings > Processor power management. Change both 100% to 99% and click Save.
  5. Remove the fan, clean it, and apply a small amount of non-conducting lubricant to the shaft before reassembling.

8. Warranty and Support

Beelink offers comprehensive support for your EQ12 Mini PC:

  • 1-Year Free Replacement
  • Lifetime Technical Support
  • 7*24 Hours Online Customer Service

The product has passed FCC, CE, and ROHS safety certificates.

9. Safety Information

9.1. Cautions

  • Do not use harsh chemical solvents or cleaning products. We recommend using a soft cloth to wipe.
  • Do not throw the product into fire; avoid fire accidents.
  • Please note seepage while cleaning electronics; be careful of electric shock.
  • Check for any frayed or damaged cords or plugs.
  • Do not arbitrarily discard the product; we should protect the environment.

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