BenQ GW2790QT 27-inch QHD Monitor User Manual

1. Introduction

Thank you for choosing the BenQ GW2790QT 27-inch QHD IPS Monitor. This manual provides detailed instructions for setting up, operating, and maintaining your monitor to ensure optimal performance and a comfortable viewing experience. The GW2790QT is designed for productivity and eye comfort, featuring a QHD resolution, USB-C connectivity with power delivery, and advanced eye-care technologies.

2. Package Contents and Setup

2.1. What's in the Box

• BenQ GW2790QT Monitor
• Monitor Stand (Base and Neck)
• 1.5M Power Cord (16A)
• USB-C Cable
• HDMI Signal Cable
• Quick Start Guide (QSG)
• Safety Instructions
• Warranty Card

2.2. Monitor Assembly

Carefully remove all components from the packaging. Attach the stand neck to the monitor panel, then secure the base to the stand neck. Ensure all connections are firm before placing the monitor on a stable surface.

Figure 2.2.1: Front view of the BenQ GW2790QT monitor.

Figure 2.2.2: Back view of the BenQ GW2790QT monitor, showing the stand attachment area.

2.3. Initial Connection

Connect the power cord to the monitor and a power outlet. Use the provided HDMI or USB-C cable to connect your computer to the monitor. The USB-C cable supports video, data, and 65W power delivery for compatible laptops, simplifying your workspace.

Figure 2.3.1: Connectivity options including USB-C for video, data, and power delivery.

3. Operating the Monitor

3.1. Power On/Off

Press the power button located on the bottom right side of the monitor to turn it on or off. The power indicator light will illuminate when the monitor is active.

3.2. On-Screen Display (OSD) Navigation

The monitor features a 5-way controller joystick and dedicated buttons for easy navigation of the On-Screen Display (OSD) menu. Use the joystick to move through options and press to select. Dedicated buttons provide quick access to features like Low Blue Light+ and microphone settings.

Figure 3.2.1: Monitor control buttons and 5-way joystick for OSD navigation.

3.3. Input Selection

You can switch between connected input sources (HDMI, DisplayPort, USB-C) via the OSD menu or by using a dedicated input selection button if available.

4. Key Features

Figure 4.0.1: Overview of BenQ GW2790QT key features.

4.1. Display Technology

The GW2790QT features a 27-inch Quad HD (2560 x 1440) IPS panel with a 75Hz refresh rate, providing crisp visuals and smooth motion. It offers 99% sRGB color coverage for accurate and vivid color reproduction.

4.2. Coding Mode

This specially tuned mode optimizes the display for coding and programming. It enhances contrast and black levels, making text more distinct and reducing eye strain during long coding sessions.

Figure 4.2.1: Visual comparison of Coding Mode.

4.3. Daisy Chain

The Daisy Chain feature allows you to connect multiple monitors using a single display output from your source device. This creates a decluttered workspace and simplifies multi-monitor setups.

Figure 4.3.1: Example of a Daisy Chain setup.

4.4. Connectivity Hub

The monitor serves as a versatile hub with multiple ports, including USB-C (65W Power Delivery), HDMI (v1.4), DisplayPort, and a USB hub with USB 3.2 x 3 ports. This allows for easy connection of peripherals and charging of devices.

Figure 4.4.1: Detailed view of the monitor's input and output ports.

4.5. Ergonomic Design

The monitor stand offers extensive ergonomic adjustments, including height adjustment (110mm), tilt (-5° to 20°), swivel (±20°), and pivot (±90°). These adjustments allow you to customize your viewing angle for maximum comfort and productivity.

Figure 4.5.1: Ergonomic adjustments of the BenQ GW2790QT monitor.

Figure 4.5.2: Monitor dimensions and adjustment ranges.

4.6. Eye Care Technologies

BenQ's proprietary Eye-Care technologies are integrated to reduce eye strain during prolonged use:

• Brightness Intelligence Plus (B.I.+): Automatically adjusts screen brightness and color temperature based on ambient light conditions.
• Low Blue Light Plus: Filters out harmful blue-violet light while maintaining vivid colors, unlike conventional low blue light modes.

Figure 4.6.1: Low Blue Light Plus technology.
• Flicker-Free Technology: Eliminates harmful flicker of the LCD backlight, preventing eye fatigue and discomfort.
• e-Paper Mode: Simulates the appearance of e-paper, making it comfortable for reading documents by adjusting brightness and contrast to mimic a paper-like texture.


Figure 4.6.2: e-Paper Mode for comfortable reading.

• Color Weakness Mode: Provides filters (red or green) to help individuals with color vision deficiency differentiate colors more easily.


Figure 4.6.3: Color Weakness Mode in action.

4.7. Audio Features

The monitor includes integrated 2W x 2 Noise Filter Speakers for clear audio output. It also features a Noise Cancellation Microphone that filters ambient sound, ensuring clear vocal communication during calls or meetings.

4.8. Software Eye-CareU

The BenQ Eye-CareU software provides additional features to promote eye health, including a Smart Timer for break reminders, Light Reminder, and Distance Reminder to help maintain optimal viewing habits.

Figure 4.8.1: BenQ Eye-CareU software interface.

5. Maintenance

To ensure the longevity and optimal performance of your BenQ GW2790QT monitor, follow these maintenance guidelines:

• Cleaning the Screen: Gently wipe the screen with a soft, lint-free cloth. For stubborn marks, dampen the cloth slightly with water or a non-abrasive, monitor-safe cleaning solution. Do not spray liquid directly onto the screen.
• Cleaning the Casing: Use a soft, dry cloth to clean the monitor casing. Avoid using harsh chemicals or abrasive materials.
• Ventilation: Ensure the ventilation openings on the monitor are not blocked. Proper airflow prevents overheating.
• Storage: When not in use for extended periods, store the monitor in a cool, dry place, away from direct sunlight and extreme temperatures.

6. Troubleshooting

This section addresses common issues you might encounter with your monitor. If the problem persists, please contact BenQ customer support.

6.1. No Image on Screen

• Ensure the power cable is securely connected to the monitor and a working power outlet.
• Verify that the video cable (HDMI, DisplayPort, or USB-C) is firmly connected to both the monitor and your computer.
• Check if the correct input source is selected on the monitor via the OSD menu.
• Confirm that your computer is powered on and not in sleep mode.

6.2. Image is Blurry or Distorted

• Ensure the monitor's resolution is set to its native QHD (2560 x 1440) resolution in your computer's display settings.
• Check the video cable for any damage or loose connections.
• Adjust the monitor's display settings (e.g., sharpness, contrast) via the OSD menu.

6.3. USB Ports Not Functioning

• Ensure the USB-C upstream cable is connected from your computer to the monitor's USB-C upstream port. This connection is necessary for the monitor's USB hub to function.
• Try connecting the USB device to a different USB port on the monitor.
• Restart both the monitor and your computer.

6.4. No Audio or Poor Audio Quality

• Check the volume settings on both the monitor and your computer.
• Ensure the audio output is directed to the monitor in your computer's sound settings.
• If using an external audio device, ensure it is properly connected to the monitor's headphone jack.

7. Specifications

8. Warranty and Support

BenQ provides a limited warranty for the GW2790QT monitor. Please refer to the warranty card included in your package for specific terms and conditions, including warranty period and coverage details. For technical support, troubleshooting assistance, or service requests, please visit the official BenQ support website or contact their customer service hotline. Keep your purchase receipt as proof of purchase for warranty claims.

For the most up-to-date support information, please visit: BenQ Support