VIVO Electric Dual Motor Sit Stand Desk (DESK-KIT-2B7N-36) User Manual

1. Introduction

This manual provides detailed instructions for the assembly, operation, and maintenance of your VIVO Electric Dual Motor Sit Stand Desk, model DESK-KIT-2B7N-36. This desk features a spacious 71 x 36 inch vintage brown top with a black frame, memory height adjustment, and a powerful dual motor system for smooth and efficient transitions between sitting and standing positions. Please read this manual thoroughly before use to ensure proper setup and safe operation.

2. Safety Information

Important Safety Instructions:

• Always assemble the desk on a flat, stable surface.
• Ensure all parts are securely fastened before use.
• Do not exceed the maximum weight limit of 220 lbs (100 kg) for the desk surface.
• Keep children and pets away from the desk during operation.
• Ensure there are no obstructions in the desk's path during height adjustments.
• Do not sit or stand on the desk.
• Disconnect power before cleaning or maintenance.
• Only use the provided power adapter.

3. Package Contents

Your VIVO Electric Dual Motor Sit Stand Desk package includes the following components. Please verify all parts are present before beginning assembly. Refer to the detailed parts list provided in your physical instruction manual for specific quantities and identifiers.

• Desk Frame (Black)
• Desk Top (Vintage Brown, 3-panel design)
• Dual Motors
• Control Panel with Memory Presets
• Power Adapter and Cables
• Assembly Hardware (screws, bolts, tools)
• Instruction Manual

Figure 3.1: Desk dimensions and components. The desk ships in two boxes, one for the table top and one for the desk frame.

4. Assembly Instructions

Assembly of the VIVO Electric Dual Motor Sit Stand Desk typically requires two people and can be completed in under an hour. Follow these general steps, referring to the included physical instruction manual for detailed diagrams and specific hardware requirements.

1. Unpack Components: Carefully remove all parts from the packaging. Lay them out on a clean, flat, and stable surface to prevent damage.
2. Assemble Desk Frame: Attach the feet to the desk legs. Connect the dual motor legs using the crossbars. Ensure all connections are secure.
3. Attach Desktop Panels: The desktop consists of three panels. Align and join these panels using the provided wooden dowels and steel braces. Secure them firmly to create a seamless surface.
4. Mount Desktop to Frame: Carefully place the assembled desktop onto the desk frame. Align the pre-drilled holes and secure the desktop to the frame using the provided screws.
5. Install Control Panel: Attach the smart control panel to the underside of the desktop in the designated location.
6. Connect Wiring: Connect the motor cables and control panel cable to the control box. Plug the power adapter into the control box and then into a wall outlet.
7. Cable Management: Use the included cable ties or management accessories to organize and secure all cables, preventing them from dangling or getting caught.

Figure 4.1: The desktop is composed of three panels for easy assembly.

Figure 4.2: Dual crossbars provide strong support for the desk frame.

5. Operating Instructions

Your VIVO Electric Dual Motor Sit Stand Desk is designed for easy height adjustment and includes memory presets for convenience.

5.1 Control Panel Functions

Figure 5.1: Smart Control Panel for height adjustment and memory presets.

• Up/Down Arrows (▲ / ▼): Press and hold to manually adjust the desk height. Release to stop at your desired position.
• Memory Presets (1, 2, 3): These buttons allow you to save and recall specific height settings.
• Save Button (S): Used to program memory presets.

5.2 Setting Memory Presets

1. Adjust the desk to your desired height using the Up/Down arrows.
2. Press the 'S' (Save) button. The LED display will flash.
3. Within 3 seconds, press the desired memory button (1, 2, or 3) to save the current height. The display will confirm the setting.

5.3 Recalling Memory Presets

Simply press the corresponding memory button (1, 2, or 3) to automatically move the desk to your saved height. The desk will stop once it reaches the programmed position.

5.4 Initializing the Desk (First Use or After Power Loss)

If the desk does not respond or displays an error code, it may need to be initialized:

1. Press and hold the Down arrow button until the desk reaches its lowest position and then slightly rises. Continue holding until it moves down again and stops.
2. Release the button. The desk is now initialized and ready for use.

6. Maintenance

Regular maintenance ensures the longevity and optimal performance of your VIVO desk.

• Cleaning: Wipe the desk surface and frame with a soft, damp cloth. Avoid harsh chemicals or abrasive cleaners that could damage the finish.
• Cable Management: Periodically check and reorganize cables to prevent tangles and ensure smooth operation.
• Fasteners: Occasionally check all screws and bolts to ensure they remain tight. Retighten if necessary.
• Motor Inspection: Ensure the motors and lifting columns are free from dust and debris. Do not attempt to lubricate the internal components.

7. Troubleshooting

If you encounter issues with your VIVO Electric Dual Motor Sit Stand Desk, refer to the following common problems and solutions:

If these solutions do not resolve the issue, please contact VIVO customer support.

8. Specifications

9. Warranty and Support

Warranty Information:

This VIVO Electric Dual Motor Sit Stand Desk comes with a 3-year manufacturer's limited warranty. This warranty covers defects in materials and workmanship under normal use. Please retain your proof of purchase for warranty claims.

Customer Support:

For technical assistance, troubleshooting, or warranty inquiries, please contact VIVO customer support. Our U.S.-based sales and technical support team is available to provide assistance.

You can find contact information and additional resources on the official VIVO website or through your purchase platform.