Introduction
This manual provides essential information for the safe and efficient operation of your ANKER Prime 27,650mAh Power Bank and 100W Charging Base. Please read all instructions carefully before use and retain this manual for future reference.
What's in the Box
- Anker Prime 27,650mAh Power Bank (250W)
- Anker 100W Charging Base for Anker Prime Power Bank
- 2 ft / 0.6 m USB-C to USB-C charging cable
- Power cord for charging base
- Travel pouch
- Welcome guide
Setup
Before first use, ensure your power bank is fully charged. The power bank can be charged via the 100W Charging Base or directly via its USB-C ports.

Image: ANKER Prime Power Bank with 100W Charging Base.
Initial Power Bank Charging
- Using the 100W Charging Base: Connect the charging base to a power outlet using the provided power cord. Place the ANKER Prime Power Bank onto the charging base. Ensure proper alignment for high-speed wireless recharging.
- Using USB-C Ports: Connect the power bank to a compatible USB-C power adapter (not included) using the provided USB-C to USB-C cable. The power bank supports up to 170W fast USB-C recharging.
- The power bank's display will indicate charging status and battery level.
Operating Instructions
Charging Your Devices
The ANKER Prime Power Bank features 2 USB-C ports and 1 USB-A port for multi-device fast charging.

Image: ANKER Prime Power Bank providing 250W total output to multiple devices.
- Connect your devices to the available USB-C or USB-A ports using appropriate charging cables.
- The power bank can deliver up to 250W of power, boosting a MacBook Pro 16" (M2) to 50% in approximately 28 minutes.
- The display on the power bank will show real-time output for each port.
Smart App Control
Utilize the Anker app for enhanced control and monitoring of your power bank.

Image: Control your ANKER Prime Power Bank via the dedicated app.
- Download the Anker app from your device's app store.
- Connect your power bank to the app via Bluetooth.
- Locate with Sound Alerts: Use the app to trigger sound alerts from your power bank, helping you find it if misplaced.
- Real-Time Stats: Monitor charging input/output, remaining battery, and full recharge time directly from the app.
- Smart Charging: Optimize device battery life with smart charging features, allowing you to set charging schedules or limits.
Maintenance
To ensure the longevity and optimal performance of your ANKER Prime Power Bank:
- Keep the device clean and free from dust and debris.
- Avoid exposing the power bank to extreme temperatures or direct sunlight.
- Store in a cool, dry place when not in use.
- Do not attempt to disassemble or repair the device yourself. Contact customer service for assistance.
Troubleshooting
Power Bank Not Charging on Base
- Ensure the charging base is properly connected to a power outlet.
- If the power bank is fully depleted (screen inactive), the base charging may automatically shut off. Recharge via a USB-C port first to restore base charging functionality.
- Verify the power bank is correctly aligned on the charging base.
App Connection Issues
- Ensure Bluetooth is enabled on your mobile device.
- Keep your phone within 33 ft (10 m) of the power bank for proper functionality.
- Restart the Anker app and/or your power bank if connection issues persist.
Specifications
| Product Dimensions | 7.28 x 4.17 x 4.92 inches |
| Item Weight | 3.06 pounds |
| Item Model Number | A1340+A1902 |
| Battery Capacity | 27650 Milliamp Hours |
| Connector Type | USB-C*2+USB-A*1 |
| Special Feature | Fast Charging |
Warranty & Support
Anker provides a worry-free 24-month warranty for this product. For any questions or support, please refer to the welcome guide included in your package or visit the official Anker support website.







