BENFEI 000344grey

BENFEI HDMI to DisplayPort Cable (Model 000344grey) - User Manual

Model: 000344grey | Brand: BENFEI

1. Introduction

This manual provides detailed instructions for the proper use and maintenance of your BENFEI HDMI to DisplayPort Cable. This cable is designed to connect an HDMI source device to a DisplayPort monitor or display, supporting high-resolution video and audio transmission. Please read this manual thoroughly before use to ensure optimal performance and longevity of your product.

2. Key Features

  • Unidirectional Signal Flow: Converts HDMI 2.0b signals from a source device (e.g., PC, PS5, Xbox) to DisplayPort 1.4 signals for a DisplayPort monitor. Note: This cable is not bi-directional.
  • High Resolution Support: Supports resolutions up to 3840x2160@60Hz (4K@60Hz), 2K@144Hz, 2K@120Hz, 1080P@165Hz, 1080P@144Hz, and 1080P@120Hz.
  • Advanced Audio: Supports 8 channels of digital audio with a sampling rate up to 192kHz and sample size up to 24 bits, including HBR audio.
  • Durable Construction: Features a braided nylon cable for enhanced durability and a premium aluminum alloy casing for improved heat insulation and stable signal transfer.
  • Broad Compatibility: Compatible with devices such as PCs, laptops, PS3/PS4/PS5, Xbox One/360, Chromebook, Mac mini, and more.
  • External Power Requirement: Requires external power via a USB cord to provide sufficient voltage for the internal chipset, ensuring stable operation.

3. Setup Instructions

  1. Identify Ports: Locate the HDMI output port on your source device (e.g., computer, game console) and the DisplayPort input port on your monitor or display.
  2. Connect HDMI: Plug the HDMI end of the BENFEI cable (labeled "Source") into the HDMI output port of your source device.
  3. Connect DisplayPort: Plug the DisplayPort end of the BENFEI cable (labeled "Screen") into the DisplayPort input port of your monitor or display.
  4. Provide External Power: Connect the attached USB power cable to a USB port on your source device, monitor, or a separate USB power adapter. This is crucial for the cable's internal chipset to function correctly.
  5. Power On Devices: Turn on your source device and your monitor.
  6. Configure Display Settings: If the display does not automatically appear, access your monitor's input selection menu and choose the correct DisplayPort input. For optimal resolution and refresh rate, adjust your display settings on your source device (e.g., Windows Display Settings, macOS System Preferences, console display settings).
BENFEI HDMI to DisplayPort Cable with HDMI source and DisplayPort screen connectors, and a USB power connector.

Image: The BENFEI HDMI to DisplayPort cable showing the HDMI (Source), DisplayPort (Screen), and USB (Power) connectors. This illustrates the unidirectional nature of the cable and the need for external power.

Diagram showing various HDMI host devices (Laptop, Desktop PC, Mac Mini, NES, PS3/4/5, Xbox One/360) connecting to DisplayPort target screens (Projector, TV, Display) via the BENFEI HDMI to DisplayPort cable, with a USB charger for power.

Image: A compatibility diagram illustrating various HDMI source devices (laptops, PCs, gaming consoles) that can connect to DisplayPort displays (projectors, TVs, monitors) using the BENFEI cable, highlighting the universal compatibility and the USB power requirement.

4. Operating Instructions

Once the cable is correctly connected and powered, your HDMI source device should detect the DisplayPort monitor. You can then configure your display settings as follows:

  • Resolution and Refresh Rate: Ensure your source device's display settings are configured to utilize the maximum supported resolution and refresh rate for your monitor and the cable (e.g., 4K@60Hz, 2K@144Hz).
  • Display Modes:
    • Mirror Mode: Duplicate your source device's screen onto the DisplayPort monitor.
    • Extend Mode: Extend your desktop across multiple monitors, allowing for increased workspace.
  • Audio Output: Verify that the audio output on your source device is set to the DisplayPort monitor for sound transmission.
A laptop connected to an external monitor via the BENFEI HDMI to DisplayPort cable, displaying the same image of a horse, illustrating mirror mode.

Image: A laptop connected to a large external monitor, both displaying the same image of a horse, demonstrating the cable's ability to mirror content at high resolutions like 4K@60Hz.

Two monitors connected to a desktop PC, one displaying a stock chart and the other a snowy landscape, illustrating extended desktop mode.

Image: A desktop computer connected to two monitors, one showing a stock chart and the other a scenic view, demonstrating the capability to drive multiple monitors in extended mode.

5. Maintenance and Care

  • Cleaning: Use a soft, dry cloth to clean the cable and connectors. Avoid using liquid cleaners or solvents.
  • Storage: When not in use, store the cable in a cool, dry place, away from direct sunlight and extreme temperatures. Avoid tight coiling or bending the cable sharply to prevent damage to the internal wires.
  • Handling: Always grasp the connector housing when plugging or unplugging the cable. Avoid pulling directly on the cable itself.
  • Inspection: Periodically inspect the cable for any signs of wear, fraying, or damage. Discontinue use if damage is observed.

6. Troubleshooting

ProblemPossible CauseSolution
No display on monitor.
  • Incorrect port connection.
  • No external USB power.
  • Incorrect monitor input selected.
  • Source device display settings.
  • Ensure HDMI (Source) is connected to the source and DisplayPort (Screen) to the monitor.
  • Connect the USB power cable to a power source.
  • Select the correct DisplayPort input on your monitor.
  • Adjust display settings on your source device (e.g., extend/duplicate display).
Flickering or unstable display.
  • Insufficient USB power.
  • Cable not fully seated.
  • Resolution/refresh rate too high for setup.
  • Ensure USB power is connected and stable.
  • Reseat both HDMI and DisplayPort connectors firmly.
  • Lower the resolution or refresh rate in your source device's display settings.
No audio.
  • Audio output not set to DisplayPort.
  • Monitor audio settings.
  • In your source device's sound settings, select the DisplayPort monitor as the output device.
  • Check your monitor's audio settings and volume.
Color quality appears washed out.
  • Conversion artifact.
  • While the cable provides high-quality conversion, some users may perceive slight differences in color reproduction compared to native DisplayPort connections. Adjust monitor color settings if desired.
A gaming console (Xbox Series S) connected to a monitor via the BENFEI HDMI to DisplayPort cable, displaying a racing game. An arrow indicates the unidirectional signal flow from HDMI source to DisplayPort monitor.

Image: An Xbox Series S connected to a monitor, displaying a racing game. This image emphasizes the unidirectional signal flow from the HDMI source to the DisplayPort monitor, crucial for correct setup.

7. Specifications

FeatureDetail
Model Number000344grey
BrandBENFEI
Cable Length6 Feet (1.8 Meters)
Connector TypeHDMI Male (Source) to DisplayPort Male (Screen) with USB-A (Power)
HDMI Input VersionHDMI 2.0b
DisplayPort Output VersionDisplayPort 1.4
Max Resolution (Video)3840x2160@60Hz (4K@60Hz)
Supported Resolutions2K@144Hz, 2K@120Hz, 1080P@165Hz, 1080P@144Hz, 1080P@120Hz
Audio Support8 channels digital, up to 192kHz sampling rate, 24 bits sample size, HBR audio
HDCP SupportHDCP 1.4/2.3
HDR SupportHDR10
Cable MaterialBraided Nylon
Connector HousingPremium Aluminum Alloy
ColorBlack
Power RequirementExternal USB Power (for chipset)
Compatible DevicesPC, PS 3/4/5, Chromebook, Mac mini, Xbox One, Xbox 360, Laptop, Ultrabook, Notebook, Raspberry Pi, Intel Nuc, Roku, Set Top Box, TV BOX, Apple MacBook Pro with Retina Display, Apple TV
A diagram showing the dimensions of the BENFEI HDMI to DisplayPort cable, including the length of the cable (1830mm) and the dimensions of the connectors (41mm and 32mm), along with close-ups of the nickel-plated connector and the upgraded chip solution in the aluminum alloy shell.

Image: Detailed view of the cable's construction, highlighting the high-quality nickel-plated connector, the upgraded chip solution within the aluminum alloy shell, and the overall dimensions for reference.

A comparison table showing supported resolutions and features for 'Other' cables versus 'BENFEI' HDMI 2.0 to DisplayPort 1.4 Cable, indicating BENFEI's superior support for higher refresh rates at 2K and 4K resolutions, and advanced features like HDR10 and HBR2.

Image: A technical comparison table detailing the supported resolutions, refresh rates, HDMI/DisplayPort versions, HDCP, HDR, and HBR2 features of the BENFEI cable, emphasizing its advanced capabilities.

8. Warranty and Support

The BENFEI HDMI to DisplayPort Cable comes with an exclusive 18-month warranty. This warranty ensures long-term satisfaction with your purchase. For any issues, questions, or support needs, please contact BENFEI customer service. Our friendly and easy-to-reach customer service team is available to assist you timely.

For further assistance, please visit the official BENFEI store or contact their support channels.

9. Product Videos

Product Overview Video

Video: A brief product overview of the BENFEI HDMI to DisplayPort Cable, demonstrating its features and connections. This video is provided by Amazon Product Imaging (Seller).

© 2026 BENFEI. All rights reserved.

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