WeHere KB2072 Smart 72-Key Wall Mount Lock Box Instruction Manual

1. Introduction

This manual provides detailed instructions for the installation, operation, and maintenance of your WeHere KB2072 Smart 72-Key Wall Mount Lock Box. Please read this manual thoroughly before using the product to ensure proper function and safety.

Safety Precautions

• Ensure the lock box is securely mounted to a stable surface to prevent accidental falls.
• Keep the spare keys in a safe location separate from the lock box.
• Do not expose the lock box to extreme temperatures or moisture.
• Use only specified batteries (2 AA alkaline batteries) for operation.

2. Product Overview

The WeHere KB2072 is a smart key management solution designed for secure storage and organized access to up to 72 keys. It features multiple unlocking methods and a durable construction.

Key Features:

• Durable Construction: Made from cold-rolled steel with an environmentally friendly anti-rust coating for long-term use.
• Multiple Unlocking Methods: Supports App (Bluetooth), OTP (One-Time Password), remote Wi-Fi (with optional bridge), Fixed Code, and physical key unlock.
• Efficient Key Organization: Features a layout where keys and key tags are organized without overlap, with marking areas for easy labeling.
• Thoughtful Design: Magnetic door closure ensures the doors remain shut even if unlocked.
• Battery Powered: Operates on 2 AA alkaline batteries, with battery level monitoring via the application.

Product Components

The package includes the WeHere KB2072 Smart Key Lock Box, key tags, mounting hardware (screws and wall anchors), and this instruction manual.

Image 1: WeHere KB2072 Smart 72-Key Lock Box with keys organized inside and a smartphone displaying the control app.

Image 2: Diagram illustrating the robust construction of the lock box, highlighting reinforced cold-rolled steel and anti-corrosion layers, along with product dimensions.

Image 3: Detailed view of the key organization system, showing customizable key tags, erasable labels, and the magnetic closure mechanism.

3. Setup

Wall Mounting

The key cabinet comes with pre-drilled holes, screws, and wall anchors for quick installation. Follow these steps:

1. Choose a suitable wall location that is secure and easily accessible.
2. Use the lock box as a template to mark the positions for the mounting holes on the wall.
3. Drill pilot holes at the marked locations.
4. Insert the wall anchors into the drilled holes.
5. Align the lock box with the anchors and secure it using the provided screws.

Battery Installation

The keypad lock is powered by 2 AA alkaline batteries. To install or replace batteries:

1. Locate the battery compartment on the keypad unit.
2. Open the compartment cover.
3. Insert 2 AA alkaline batteries, ensuring correct polarity (+/-).
4. Close the battery compartment cover securely.

The battery level can be checked within the companion application.

Initial App Setup

Download the WeHere companion app from your device's app store. Follow the in-app instructions to pair your lock box via Bluetooth and set up initial access codes. Refer to the app's help section for detailed guidance on pairing and user management.

4. Operating Instructions

The WeHere KB2072 offers several methods for unlocking and managing access to your keys.

Unlocking Methods

• App Bluetooth Unlock: Open the WeHere app on your smartphone. Ensure Bluetooth is enabled and your device is within range of the lock box. The app will display an 'Open' button or allow unlocking by shaking your phone, depending on settings.
• OTP (One-Time Password) Share: Generate temporary, time-sensitive passcodes through the app. These can be shared with visitors or temporary users for single-use or limited-duration access.
• Remote Wi-Fi Unlock: For remote access from anywhere, the WeHere W100 Wi-Fi bridge (sold separately) is required. Once the bridge is set up and linked to your lock box, you can manage and unlock the cabinet remotely via the app.
• Fixed Code Unlock: Set a permanent or long-term access code through the app. Users can then enter this code directly on the lock box's keypad to gain entry.
• Physical Key Unlock: In case of battery failure or electronic malfunction, a traditional physical key is provided as a backup unlocking method. Insert the key into the keyhole and turn to open.

Image 4: Visual representation of the four main unlocking methods: App Unlock, Temporary Passcode, Remote Wi-Fi Unlock (requires bridge), and Spare Key.

Image 5: Depiction of the remote unlocking feature using a Wi-Fi bridge (sold separately) and the mobile app, suitable for various professional uses.

5. Maintenance

Battery Replacement

When the battery level is low or depleted, replace the 2 AA alkaline batteries in the external battery box. This design allows for easy replacement without needing to open the main key box.

Cleaning

Wipe the exterior of the lock box with a soft, damp cloth. Avoid using abrasive cleaners or solvents that could damage the finish or electronic components.

6. Troubleshooting

• Lock Box Not Opening with App:
  Ensure Bluetooth is enabled on your phone and you are within range. Check the app for any error messages. Verify the lock box batteries are not depleted.
• Keypad Not Responding:
  Check the battery level in the app or replace the batteries. If the issue persists, use the physical spare key to open the box and contact support.
• Remote Wi-Fi Unlock Not Working:
  Confirm that the WeHere W100 Wi-Fi bridge is properly installed, powered on, and connected to your network. Ensure the bridge is within range of the lock box.
• Keys Not Fitting Properly:
  If storing large or bulky keys (e.g., car or truck keys), ensure you have selected the appropriate size variant of the key box to allow for proper closure.

7. Specifications

8. Warranty Information

WeHere products are manufactured to high-quality standards. For specific warranty terms and conditions, please refer to the warranty card included with your product or visit the official WeHere website. Keep your purchase receipt as proof of purchase for any warranty claims.

9. Support Information

For technical assistance, troubleshooting, or any product-related inquiries, please contact WeHere customer service.

• Email: service@we-here.com
• Website: www.we-here.com