Introduction
This manual provides detailed instructions for the safe and efficient operation and maintenance of your Silonn Commercial Ice Maker, Model SLIM12T. Please read all instructions carefully before installation and use, and retain this manual for future reference.

Image: The Silonn Commercial Ice Maker SLIM12T, showing its stainless steel exterior, control panel, and included accessories like an ice scoop and water connection hoses.
What's in the Box
Upon unpacking, verify that all items listed below are present:
- Commercial Ice Maker Unit
- Ice Scoop
- Water Filter
- Water Inlet Hose
- Water Outlet Hose (Drain Hose)
- Manual

Image: A visual representation of the Silonn Commercial Ice Maker with its dimensions and a clear display of the included accessories: ice scoop, drain hose, water quick connector, and water hose.
Setup and Installation
Proper installation is crucial for optimal performance and longevity of your ice maker. Ensure the unit is placed on a stable, level surface with adequate ventilation.
1. Placement
- Position the ice maker in a location that allows for proper air circulation around the unit.
- Avoid direct sunlight or proximity to heat sources.
- Ensure the unit is level to facilitate proper water drainage and ice production.
2. Water Connection
Connect the water inlet hose to a potable water supply. It is recommended to use the included water filter for improved ice quality and machine longevity.
- Locate the water intake port at the rear of the unit.
- Connect one end of the water inlet hose to the water intake port.
- Connect the other end of the water inlet hose to your water supply. Ensure all connections are secure to prevent leaks.
3. Drainage Connection
The ice maker requires a drainage system to remove melted ice water and water from the self-cleaning cycle.
- Locate the water outlet (drain) port at the rear of the unit.
- Connect the drain hose to the water outlet port.
- Route the drain hose to a suitable drain, ensuring it has a continuous downward slope to allow for gravity drainage. Avoid kinks or obstructions in the hose.

Image: The back panel of the ice maker, illustrating the tap water inlet hose, power cord, and water drain hose connections. Detailed steps for connecting the hoses are also shown.
4. Power Connection
Plug the power cord into a grounded electrical outlet. Ensure the voltage matches the specifications of the ice maker.
Operating Instructions
Your Silonn ice maker features an intuitive control panel for easy operation.

Image: A close-up of the Silonn ice maker's LCD control panel, detailing the functions of the LIGHT, TIMER, CLEAN, ON/OFF, and +/- buttons.
1. Power On/Off
- Press the ON/OFF button to turn the unit on or off.
2. Ice Production
- Once powered on and water is connected, the machine will automatically begin the ice-making cycle.
- The ice maker produces approximately 66 ice cubes per cycle, with a cycle duration of 8-15 minutes.
- The unit can produce up to 150 lbs of ice in 24 hours and has a storage capacity of 33 lbs.

Image: An infographic highlighting the Silonn ice maker's capacity to produce over 7000 standard clear ice cubes (0.9 x 0.9 x 0.9 inch) per day, equivalent to over 800 drinks.
3. Adjusting Ice Thickness
The thickness of the ice cubes can be adjusted using the control panel.
- Use the +/- buttons to adjust the ice-making process time, which influences ice thickness.
- Longer cycles result in thicker ice, while shorter cycles produce thinner ice.
- Options typically include Thin (approx. 1 min), Medium (approx. 15 min), or Thick (approx. 20 min).

Image: A visual guide demonstrating the adjustable ice thickness settings (Thin, Medium, Thick) and their corresponding approximate production times.
4. Timer Function
Set a timer for the ice maker to automatically turn on or off.
- Quickly press the TIMER button to enter the reservation time setting.
- Use the +/- buttons to set the desired time for the unit to turn on or off.

Image: The ice maker's control panel displaying the timer function, allowing users to set when the unit should turn on or off.
5. Blue Light
- Press the LIGHT button to turn on the internal blue light, illuminating the ice storage area.
6. Water Shortage Alarm
- An alarm will sound when the water level is low, indicating a need for refill.
Maintenance
Regular maintenance ensures the efficiency and hygiene of your ice maker.
1. Self-Cleaning Function
The ice maker is equipped with an automatic self-cleaning function.
- Hold the ON/OFF button for 5 seconds to initiate the self-cleaning cycle.
- This function helps maintain the internal cleanliness of the unit.
2. General Cleaning
- Regularly wipe down the exterior with a soft, damp cloth.
- Clean the ice storage bin and ice scoop with mild soap and water. Rinse thoroughly.
- Ensure the water filter is replaced periodically as recommended by the manufacturer to maintain water quality.
Troubleshooting
This section addresses common issues you might encounter. For problems not listed here, please contact customer support.
| Problem | Possible Cause | Solution |
|---|---|---|
| Ice maker not producing ice. | No water supply; power issue; unit not turned on. | Check water connections and supply; ensure unit is plugged in and powered on. |
| "E2" Error Code | Specific error code, likely internal malfunction. | Unplug the unit for a few minutes and then plug it back in to reset. If the error persists, contact customer support. |
| Ice is too thin or too thick. | Ice thickness setting needs adjustment. | Adjust ice thickness using the +/- buttons on the control panel. |
| Water leakage. | Loose water connections; clogged drain hose. | Check all water inlet and drain hose connections for tightness. Ensure the drain hose is not kinked or obstructed. |
Specifications
| Feature | Detail |
|---|---|
| Brand | Silonn |
| Model Name | Commercial Ice Maker |
| Item Model Number | SLIM12T |
| Product Dimensions | 17.63"D x 15.75"W x 31.41"H (448 x 400 x 798 mm) |
| Product Weight | 68.34 Pounds (31 kg) |
| Capacity | 150 Pounds (ice production per 24H) |
| Ice Storage Capacity | 33 Pounds |
| Wattage | 320 watts |
| Ice Cube Shape | Square |
| Ice Cycle Time | 8-15 minutes per cycle |
| Features | Auto Self-Cleaning, Adjustable Ice Thickness, Timer Function |
Official Product Video
This video provides a visual overview of the Silonn Commercial Ice Maker's features and operation.
Video: An official product video demonstrating the Silonn Commercial Ice Maker (SLIM11 model shown, features are similar to SLIM12T), highlighting its easy ice access, water connection, one-press ice creation, adjustable ice thickness, timer function, and self-cleaning capability. It also shows the large ice storage and the quality of ice produced for beverages.
Customer Support
For any questions regarding initial setup, operation, maintenance, or product assistance, please contact the Silonn U.S.-based customer care team. Refer to the product packaging or the Silonn website for contact information.





