Xfinity LDHD2AZW Door Window Sensor Instruction Manual

1. Introduction

This manual provides comprehensive instructions for the installation, operation, and maintenance of your Xfinity LDHD2AZW Door Window Sensor. This sensor is designed to enhance your home security by detecting the opening and closing of doors and windows, integrating seamlessly with compatible Xfinity Home Security Systems.

2. Safety Information

• Keep the device away from water and excessive moisture.
• Do not attempt to disassemble or repair the device yourself. Refer to qualified service personnel.
• Dispose of batteries according to local regulations. Do not incinerate batteries.
• Ensure proper battery polarity when inserting.
• Keep small parts away from children to prevent choking hazards.

3. Package Contents

• Xfinity LDHD2AZW Door Window Sensor (Main Unit)
• Magnet (Small Unit)
• Mounting Kit (Screws, Adhesive Tape)
• User Manual (This Document)

4. Specifications

5. Setup and Installation

Follow these steps to install and pair your Xfinity LDHD2AZW Door Window Sensor with your Xfinity Home Security System.

5.1. Preparing the Sensor

1. Insert Batteries: Open the sensor casing (if necessary) and insert the required batteries, ensuring correct polarity. Some sensors may have a battery tab to pull for activation.
2. Verify Indicator Light: After inserting batteries, a green light should flash, indicating the sensor is powered on and ready for pairing. If not, re-check battery insertion.

5.2. Pairing with Xfinity Home Security System

The exact pairing process may vary slightly depending on your specific Xfinity Home Security System model or app version. Generally, the steps are as follows:

1. Access Xfinity Home App/Control Panel: Open your Xfinity Home mobile application or navigate to the 'Devices' or 'Add Device' section on your Xfinity Home Security control panel.
2. Initiate Device Search: Select the option to add a new device or scan for new devices.
3. Activate Sensor Pairing Mode: The sensor should automatically enter pairing mode when powered on. If prompted, you may need to press a small button on the sensor (refer to your Xfinity system's specific instructions for third-party device pairing).
4. Confirm Pairing: Once the system detects the sensor, it will typically appear as a new device. Follow the on-screen prompts to name the sensor (e.g., "Front Door Sensor," "Living Room Window").
5. Test Functionality: After pairing, open and close the door or window where you intend to install the sensor to ensure the system registers the status changes.

5.3. Mounting the Sensor

Choose a clean, dry, and flat surface on your door or window frame for mounting. The main sensor unit and the magnet must be aligned and placed within approximately 0.5 inches (1.27 cm) of each other when the door/window is closed.

1. Positioning: Determine the optimal placement for both parts of the sensor. The larger unit typically mounts on the stationary frame, and the smaller magnet unit mounts on the moving part (door/window).
2. Clean Surface: Clean the mounting surface thoroughly to ensure proper adhesion if using adhesive tape.
3. Mounting with Adhesive: Peel the backing from the adhesive tape provided in the mounting kit and firmly press the sensor parts onto the chosen surfaces. Hold for 30 seconds.
4. Mounting with Screws (Optional): If using screws for a more permanent installation, mark the screw holes, drill pilot holes if necessary, and secure the sensor parts with the provided screws.
5. Final Test: Open and close the door/window several times to confirm the sensor triggers correctly and the system updates its status.

Image: The Xfinity LDHD2AZW Door Window Sensor installed on a white door frame, showing the main unit and magnet aligned when the door is closed.

Image: A close-up view of the two components of the Xfinity LDHD2AZW Door Window Sensor: the larger main unit and the smaller magnet unit.

Image: The Xfinity LDHD2AZW Door Window Sensor installed on a dark door frame, demonstrating its discreet design.

6. Operating Instructions

Once installed and paired, the Xfinity LDHD2AZW Door Window Sensor operates automatically as part of your Xfinity Home Security System.

• Status Monitoring: The sensor will report its open/closed status to your Xfinity Home app and control panel in real-time.
• Alerts and Notifications: You can configure rules within the Xfinity Home app to receive alerts (e.g., push notifications, emails) when a monitored door or window is opened or closed, especially when your system is armed.
• Home Automation: Integrate the sensor with other smart home devices through your Xfinity Home system to create automated actions, such as turning on lights when a door opens.

7. Maintenance

7.1. Battery Replacement

The sensor is battery-powered. When the battery level is low, your Xfinity Home system will typically notify you. To replace the battery:

1. Carefully open the main sensor unit casing.
2. Remove the old battery.
3. Insert a new battery of the same type, ensuring correct polarity.
4. Close the sensor casing securely.
5. Test the sensor to ensure it is communicating with your Xfinity Home system.

7.2. Cleaning

Wipe the sensor periodically with a soft, dry cloth to remove dust and dirt. Do not use liquid cleaners or abrasive materials, as these can damage the device.

8. Troubleshooting

• Sensor Not Pairing:
  • Ensure batteries are correctly inserted and charged.
  • Verify the sensor is within range of your Xfinity Home Security gateway/hub.
  • Restart the pairing process on your Xfinity Home app or control panel.
• Sensor Not Reporting Status:
  • Check battery level; replace if low.
  • Ensure the main unit and magnet are properly aligned and within the specified gap when the door/window is closed.
  • Verify the sensor is still paired with your Xfinity Home system. If not, re-pair it.
• False Alarms:
  • Check for loose mounting or movement of the sensor components.
  • Ensure the gap between the main unit and magnet is consistent and not too wide.

9. Warranty and Support

For warranty information and technical support, please refer to your Xfinity Home Security System documentation or visit the official Xfinity support website. Keep your purchase receipt for warranty claims.