TIGERSECU Super HD 1080P 8 Channel DVR Security Recorder User Manual

1. Product Overview

This manual provides detailed instructions for the TIGERSECU Super HD 1080P 8 Channel DVR Security Recorder. This hybrid 6-in-1 CCTV DVR is compatible with 2MP and 5MP TVI, AHD, CVI, CVBS, RS485 PTZ, and IP security cameras. It includes a pre-installed 2TB hard drive for continuous local recording.

Figure 1.1: TIGERSECU Super HD 1080P 8 Channel DVR Security Recorder. This image shows the sleek black DVR unit placed on a wooden desk in a modern setting.

Key Features:

• Compatibility with 2MP/5MP HD TVI, AHD, CVI, CVBS, and RS485 PTZ security cameras. Optimal performance is achieved with TIGERSECU security cameras.
• Remote access and playback of surveillance footage via the TIGERSECU HD Viewer app, with no contract or monthly fees. A 1 Mbps network upload speed is recommended per 1080P camera, with adjustable bitrate settings for slower networks. The mobile app requires iOS 9.3 or later and Android 9 or later.
• Equipped with a 2TB surveillance hard disk drive, supporting over 10 days of continuous local recording at the highest resolution. The DVR has a maximum memory storage capacity of 16TB. Motion detection recording helps conserve hard drive space.
• Features unique heat sink fan technology for self-cooling, preventing overheating and ensuring quiet operation without fan noise.
• Includes 4 audio inputs for audio recording on channels 1 to 4, in addition to 8 channels of video recording. Offers 3 monitor connections: HD-port, VGA, and CVBS ports.

2. Setup Guide

2.1 What's in the Box

Before you begin, ensure all components are present:

• 1x CCTV Recorder with Pre-installed 2TB HDD
• 1x DVR power supply
• 1x DVR remote control
• 1x USB mouse
• 1x User Manual
• 1x Quick Guide
• 1x Security Sticker

Figure 2.1: Included components with the TIGERSECU DVR. This image displays the DVR unit, its power supply, a remote control, a USB mouse, a user manual, a quick guide, and a security sticker, all neatly arranged.

2.2 Physical Connections

Properly connecting your DVR and cameras is crucial for optimal performance. Ensure all cables are securely plugged in.

Figure 2.2: Rear panel of the TIGERSECU DVR. This image highlights the various ports for video input (BNC connectors), audio input/output, VGA, HD-port, LAN, USB, and RS485 connections, illustrating how different camera types connect.

Camera Connections: Connect your security cameras to the corresponding video input ports on the back of the DVR. Ensure a secure connection for each camera.

Power Supply: Connect the DVR power supply to the DVR and a power outlet. Ensure each camera has its own dedicated power adapter. Sharing a single power adapter between the DVR and cameras may lead to insufficient power and malfunction.

Monitor Connection: Connect your monitor to the DVR using either the HD-port, VGA, or CVBS port.

Network Connection: Connect the DVR to your router using an Ethernet cable. Verify that the green and orange lights on the DVR's LAN port are illuminated, indicating a proper network connection.

Figure 2.3: Step-by-step guide for connecting cameras, network, and power supply to the DVR. This diagram illustrates the connections for cameras to the DVR, the DVR to a router via Ethernet, and the power supply connections for both the DVR and cameras.

2.3 Mobile App Setup (TIGERSECU HD Viewer)

The TIGERSECU HD Viewer app allows remote access to your DVR. It requires iOS 9.3 or later and Android 9 or later.

1. Download the App: Search for "TIGERSECU HD Viewer" in your device's app store (Apple App Store or Google Play Store) and install it.
2. Connect DVR to Network: Ensure your DVR is properly connected to your network via an Ethernet cable. Verify the LAN port lights are on.
3. Find DVR QR Code (UID): On your DVR monitor, right-click the mouse to bring up the menu bar. Click the house icon (Main Menu), then navigate to the "Network" menu. Select "QR Code (UID)" to find your DVR's unique QR code. Ensure the UID Status is "ON".
4. Scan QR Code: Open the TIGERSECU HD Viewer app. Click the plus mark in the upper-right corner, then select "Scan QR Code". Use your phone to scan the DVR's unique QR code displayed on your monitor.
5. Enter Details: After scanning, the Host (DVR UID) will be automatically filled. Manually enter the Port (default 80), User (admin), and your DVR's password.
6. Save: Click "Save" or the checkmark in the upper-right corner to complete the setup.

Figure 2.4: Easy setup guide for the TIGERSECU HD Viewer app. This image illustrates downloading the app, connecting cameras and power, and then watching live video after scanning the QR code.

3. Operation

3.1 Remote Viewing and Notifications

The TIGERSECU HD Viewer app allows you to remotely access and play surveillance footage from your DVR. You can view live feeds, playback recorded video, and receive notifications on your smartphone or tablet.

Figure 3.1: Remote access to TIGERSECU DVR feeds on multiple devices. This image shows a person monitoring security camera feeds on a smartphone, tablet, and desktop computer, emphasizing remote viewing capabilities.

Notifications: The system supports email and app alerts for motion detection. Ensure these features are configured in the DVR settings and the mobile app to receive timely alerts.

Figure 3.2: Email and app alert functionality of the TIGERSECU DVR system. This image displays icons for email and app alerts, indicating how users receive notifications for security events.

3.2 Video Playback

The DVR supports 8-channel live screen viewing and 32x playback. You can access recorded footage through the mobile app or directly from the DVR connected to a monitor.

Figure 3.3: Live view and playback on a monitor connected to the TIGERSECU DVR. This image shows a person viewing multiple camera feeds on a television, demonstrating the DVR's live monitoring and playback capabilities.

3.3 Audio Recording

The DVR supports 4 audio inputs for recording audio on channels 1 to 4, providing comprehensive surveillance with both video and audio.

Figure 3.4: Audio input feature of the TIGERSECU DVR. This image shows a delivery person speaking, with an overlay of the DVR's audio input ports, indicating the ability to record sound.

3.4 PTZ Control

The DVR is compatible with RS485 PTZ (Pan-Tilt-Zoom) cameras, allowing you to control camera movement and zoom functions remotely.

Figure 3.5: TIGERSECU PTZ security camera. This image displays a PTZ camera, highlighting its pan, tilt, and zoom capabilities for comprehensive area coverage.

4. Maintenance

4.1 Storage Management

The DVR comes with a pre-installed 2TB hard drive, providing over 10 days of continuous recording. The system supports a maximum storage capacity of 16TB. You can upgrade the storage by installing a larger hard drive, depending on your DVR model (4/8-channel systems support one hard drive up to 16TB, 16-channel systems support two hard drives up to 16TB each). Motion detection recording can help optimize hard drive space.

Figure 4.1: Scalable storage capacity of the TIGERSECU DVR. This image shows the DVR with a built-in 2TB HDD and an illustration of upgrading to a 16TB capacity.

4.2 Heat Management

The DVR incorporates unique heat sink technology to ensure efficient self-cooling, preventing overheating and maintaining a quieter operating environment by eliminating the need for a noisy fan.

Figure 4.2: Unique heat sink technology for efficient cooling. This image shows a close-up of a heat sink with arrows indicating airflow, representing the DVR's self-cooling mechanism.

5. Troubleshooting

5.1 Camera Not Showing Up on DVR (All Tiger Logo Issue)

If your DVR channels display the TIGERSECU logo instead of camera feeds, it typically indicates that the cameras are not sending a video signal. This can be due to power supply issues or incorrect connections.

1. Check Camera Connections: Ensure all cameras are properly connected to the DVR. Verify that every cable is securely plugged into both the DVR and each camera. A loose or missing connection can cause this issue.
2. Check Power Supply: Ensure the DVR and cameras are powered by separate, sufficient power adapters. An underpowered adapter can prevent cameras from working correctly. You can check if a camera is receiving power by testing its night vision: make the room dark or cover the camera lens. If you see a red glow from the camera's lens, its night vision is working, indicating it's receiving power. If there's no glow, replace the power adapter for that camera.

5.2 Camera Compatibility

The TIGERSECU Super HD DVR supports Analog D1, AHD, TVI, CVI, and certain IP cameras, provided their resolution is 5 megapixels or lower. SDI cameras are NOT supported.

Figure 5.1: Compatible camera formats for TIGERSECU DVRs. This image shows various camera types (TVI/AHD/CVI/D1 up to 5MP, Standard IP cameras) that are compatible, and explicitly states that SDI/4K/8MP cameras are not supported.

To check compatibility, identify your camera's brand and model number (usually found on the manufacturer's sticker or website). Then, search for its specifications to confirm it matches the supported formats and resolution. If you are unsure, contact TIGERSECU support with your camera model for assistance.

6. Specifications

Figure 6.1: Dimensions of the TIGERSECU Super HD DVR. This image provides a visual representation of the DVR's length, width, and height.

7. Warranty & Support

TIGERSECU products come with a 2-Year Guarantee. For any questions or technical assistance, please contact our US-based support team. TIGERSECU is a family-owned small business based in Lomita, California, committed to providing high-quality, affordable, and easy-to-use security systems.

Figure 7.1: TIGERSECU commitment to quality and support. This image highlights "20 Years of Experience", "2-Year Guarantee", and "US-Based Help Team" as core aspects of TIGERSECU's service.