Commercial Cool CCD35JW
Commercial Cool 35-Pint Dehumidifier User Manual
Model: CCD35JW
Introduction
Thank you for choosing the Commercial Cool 35-Pint Dehumidifier. This manual provides important information for the proper operation, maintenance, and troubleshooting of your dehumidifier. Please read this manual thoroughly before using the appliance and keep it for future reference.
Important Safety Information
To reduce the risk of fire, electric shock, or injury when using your dehumidifier, follow these basic precautions:
- Always plug into a grounded 3-prong outlet. Do not remove the grounding prong.
- Do not use an adapter.
- Do not use an extension cord.
- Unplug the dehumidifier before cleaning or servicing.
- Do not use near water or in excessively damp locations.
- Keep away from heat sources and direct sunlight.
- Ensure the unit is placed on a level, stable surface.
- Do not block air inlets or outlets.
- Supervise children when the appliance is in use.
Product Overview
The Commercial Cool 35-Pint Dehumidifier is designed to remove excess moisture from the air, helping to prevent mold, mildew, and dampness in rooms up to 3000 sq. ft. It features an adjustable humidistat, continuous drainage option, and portable design.

Figure 1: Front view of the Commercial Cool 35-Pint Dehumidifier, showing the digital display and water tank level indicator.

Figure 2: Image highlighting the easy-to-use design features, including the detachable bucket, recessed handles, and casters for portability.

Figure 3: The dehumidifier set up for continuous drainage, showing the included 3.3 ft. drain hose connected to the unit.
Setup and Installation
Unpacking
- Carefully remove the dehumidifier from its packaging.
- Remove all packing materials, including any tape or protective films.
- Inspect the unit for any shipping damage. If damaged, do not operate and contact customer support.
Placement
- Place the dehumidifier on a firm, level surface that can support its weight when the water tank is full.
- Ensure there is at least 8 inches (20 cm) of air space on all sides of the unit for proper air circulation.
- Do not place the unit near heat-generating appliances or in direct sunlight.
- The unit is portable with casters and recessed handles for easy movement between rooms.
Power Connection
- Plug the power cord into a grounded 3-prong electrical outlet (127V, 60Hz).
- Do not use an extension cord or adapter.
Operating Instructions
Control Panel Overview

Figure 4: Detailed view of the top-mounted electronic control panel.
The control panel allows you to adjust settings and monitor the dehumidifier's status. Key functions include:
- Power Button: Turns the unit on or off.
- Humidity Setting: Adjusts the desired relative humidity (35%-80%).
- Fan Speed: Selects between Low, Medium, and High fan speeds.
- Timer: Sets a 24-hour on/off timer.
- Child Lock: Locks the control panel to prevent accidental changes.
- Display: Shows current humidity level or timer settings.
Setting Desired Humidity
- Press the Power button to turn on the dehumidifier.
- Use the Humidity Up/Down buttons to set your desired humidity level. The display will show the set humidity for a few seconds, then revert to the current room humidity.
- The unit will operate until the room humidity reaches the set level, then cycle on and off to maintain it.
Fan Speed Selection
- Press the Fan Speed button to cycle through Low, Medium, and High settings.
- Higher fan speeds will remove moisture more quickly but may produce more noise.
Timer Function
- To set an auto-on or auto-off time, press the Timer button and use the Up/Down buttons to select the desired hours (1-24).
- The timer will activate after the set time.
Water Removal Options
Your dehumidifier offers two methods for water removal:
1. Manual Emptying (Water Tank)
- The unit has a 4L (8.5 pint) water tank.
- When the tank is full, the "Full Tank" indicator will illuminate, and the unit will automatically shut off.
- Carefully pull out the water tank using the recessed handle.
- Empty the water into a sink or drain.
- Slide the empty tank back into the dehumidifier until it clicks into place. The unit will resume operation.
2. Continuous Drainage
- For continuous operation without emptying the tank, attach the included 3.3 ft. drain hose to the continuous drainage port on the back of the unit.
- Ensure the hose is sloped downwards to allow gravity drainage into a floor drain or large container.
- Do not allow the end of the hose to be submerged in water, as this can cause backflow.
Maintenance
Regular maintenance ensures optimal performance and extends the life of your dehumidifier.
Cleaning the Air Filter

Figure 5: Image demonstrating how to easily remove the washable air filter for cleaning.
- A "Filter Clean" warning indicator will illuminate when the filter needs cleaning (approximately every 250 hours of operation).
- Unplug the dehumidifier before cleaning.
- Remove the air filter from the back of the unit.
- Wash the filter with warm, soapy water. Rinse thoroughly.
- Allow the filter to air dry completely before reinserting it.
- Do not operate the dehumidifier without the filter.
Cleaning the Water Tank
- Clean the water tank regularly to prevent mold and bacteria growth.
- Remove the tank and wash it with mild detergent and warm water.
- Rinse thoroughly and dry before replacing.
Cleaning the Exterior
- Wipe the exterior of the dehumidifier with a soft, damp cloth.
- Do not use harsh chemicals, abrasives, or solvents.
Storage
- If storing the unit for an extended period, ensure the water tank is empty and clean.
- Clean the air filter.
- Wrap the power cord neatly.
- Store the unit upright in a cool, dry place, away from direct sunlight.
Troubleshooting
Before contacting customer service, please refer to the following table for common issues and solutions.
| Problem | Possible Cause | Solution |
|---|---|---|
| Dehumidifier does not turn on. | No power; Power cord not plugged in; Water tank full or not properly seated. | Check power outlet; Ensure cord is securely plugged in; Empty and re-seat water tank. |
| Unit runs but does not dehumidify. | Air filter clogged; Room temperature too low; Humidity setting too high. | Clean air filter; Ensure room temperature is above 5°C (41°F); Lower desired humidity setting. |
| "Full Tank" indicator is on, but tank is not full. | Water tank not properly seated; Float switch stuck. | Remove and re-insert water tank firmly; Check float switch for obstructions. |
| Unit is noisy. | Unit not on a level surface; Air filter clogged. | Place on a level surface; Clean air filter. |
| Water leaks from the unit. | Continuous drainage hose not properly connected or sloped; Water tank cracked. | Check hose connection and ensure proper downward slope; Inspect water tank for damage. |
Specifications
| Feature | Detail |
|---|---|
| Model Number | CCD35JW |
| Capacity | 35 Pints/Day (at 80°F, 60% RH) |
| Coverage Area | Up to 3000 Sq. Ft. |
| Water Tank Capacity | 4 Liters (8.5 Pints) |
| Power Supply | 127 Volts, 60 Hz |
| Power Consumption | 640 Watts |
| Noise Level | 53 dB |
| Dimensions (W x D x H) | 10.7" x 13.9" x 19.6" (27.18 x 35.31 x 49.78 cm) |
| Weight | 37 lbs (15.5 kg) |
| Refrigerant | R-32 |
| Special Features | Adjustable Humidistat, Continuous Drainage, Auto Defrost, Auto Restart, Child Lock, 24-hour Timer, Washable Filter, Casters, Recessed Handles |
Warranty and Customer Support
For warranty information or technical assistance, please contact Commercial Cool customer support. Keep your purchase receipt for warranty claims.
- Manufacturer: Commercial Cool
- Model: CCD35JW
- Date First Available: May 16, 2023
- Refer to your product packaging or the Commercial Cool website for specific warranty terms and contact details.
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