1. Introduction
The Urmet VOG5 Hands-Free Videophone is an advanced communication device designed for residential and commercial use, offering convenient and secure access control. This manual provides comprehensive instructions for the installation, operation, and maintenance of your Urmet VOG5 videophone.

Figure 1: Front view of the Urmet VOG5 Hands-Free Videophone, showcasing its 5-inch screen and intuitive button layout.
2. Setup
Before beginning installation, ensure all components are present and undamaged. Professional installation is recommended for optimal performance and safety.
2.1 Mounting
- Prepare the mounting location. The unit is designed for mounting on a 503 box or a round box with a 60mm diameter.
- Ensure proper wiring is available at the mounting point, adhering to local electrical codes.
- Secure the mounting bracket to the wall using appropriate screws.
- Connect the videophone's wiring to the building's intercom system according to the provided wiring diagram (not included in this manual).
- Carefully attach the videophone unit to the mounting bracket.
2.2 Initial Power-On
Once mounted and wired, power on the system. The screen should illuminate, indicating successful initialization.
3. Operating
The Urmet VOG5 offers a range of features for convenient communication and access control.
3.1 Basic Functions
- Receiving Calls: When an external unit calls, the screen will display the caller's image, and the unit will ring.
- Answering Calls: Press the designated answer button (often indicated by a telephone icon) to establish communication.
- Door Opening: Press the door release button (often indicated by a key icon) to unlock the main entrance.
- MUTE Function: Activate the MUTE function to temporarily silence the ringer. This function automatically resets after 8 hours.
3.2 Advanced Features
- Intercom Calls: The unit supports up to 3 intercom calls to other indoor units within the same system. Refer to your system's configuration for specific dialing procedures.
- External Panel Activation: The videophone can be automatically activated to display the external button panel or other connected control cameras.
- Medical Access Function: This feature allows for specific access protocols, often used for medical personnel. Consult your system administrator for details.
- Stair Light Control: Use the dedicated button to activate stairwell lighting.
- Ringtone Selection: Choose from 5 selectable ringtones to personalize your unit's alert sound.
- Floor Call Repetition: The unit includes input and output for floor calls, allowing the call to be repeated on an external ringer.
- Tactile Recognition: Key buttons for answering and door opening feature tactile recognition for visually impaired users.
- Hearing Aid Compatibility: The unit is equipped to be compatible with hearing aids.
4. Maintenance
Regular maintenance ensures the longevity and optimal performance of your Urmet VOG5 videophone.
- Cleaning: Use a soft, dry cloth to clean the screen and the white plastic front panel. Avoid abrasive cleaners or solvents.
- Environmental Conditions: Ensure the unit is kept within its specified operating temperature range (-5°C to +50°C) and away from excessive moisture or direct sunlight.
- Firmware Updates: Periodically check with your installer or Urmet support for any available firmware updates to enhance functionality and security.
5. Troubleshooting
This section addresses common issues you might encounter with your videophone.
| Problem | Possible Cause | Solution |
|---|---|---|
| No image on screen | No power; Camera malfunction; Wiring issue. | Check power supply; Verify camera connection; Inspect wiring for damage. |
| No sound from speaker | Volume too low; Speaker malfunction; Wiring issue. | Adjust volume; Contact support for speaker replacement; Check audio wiring. |
| Door release not working | Door strike malfunction; Wiring issue; System configuration error. | Check door strike operation; Inspect wiring; Consult installer for system configuration. |
| Unit not ringing | MUTE function active; Ringer volume too low; External call panel issue. | Deactivate MUTE; Increase ringer volume; Check external call panel. |
If the problem persists after attempting these solutions, please contact qualified technical support.
6. Specifications
| Feature | Detail |
|---|---|
| Model | VOG5 (1760/6) |
| Screen | 5-inch TFT color screen |
| Resolution | 800 x 480 pixels |
| Standby Consumption | 3 mA |
| Maximum Consumption | 160 mA |
| Mounting | On 503 box or round box (60mm diameter) |
| Operating Temperature | -5°C to +50°C |
| Dimensions (H x W x D) | 160 x 130 x 26 mm |
| Manufacturer | URMET CAPTIV |
7. Warranty and Support
For information regarding product warranty, technical support, or spare parts availability, please refer to the documentation provided at the time of purchase or contact your authorized Urmet dealer or installer. You may also visit the official Urmet website for further assistance.







