Sivantos Click Sleeve 2.0 Vented XS

Sivantos Connexx Click Sleeve 2.0 Vented (Extra Small) Instruction Manual

Model: Click Sleeve 2.0 Vented XS

1. Introduction

This manual provides essential instructions for the proper use, maintenance, and care of your Connexx Click Sleeve 2.0 Vented (Extra Small). These silicone sleeves are designed to protect your hearing aids and ensure comfortable placement within the ear canal. Please read this manual thoroughly before using the product.

2. Product Overview

The Connexx Click Sleeve 2.0 Vented is a silicone covering for compatible hearing aids. It features a vented design for comfort and is available in various sizes, including Extra Small (XS), to fit different ear canal dimensions. The sleeves securely attach to Signia, Siemens, or Rexton hearing aids and interlock with the hearing aid speakers.

Packaging of Connexx Click Sleeve 2.0 Vented Extra Small, showing six individual sleeves in clear plastic blisters and one sleeve detached.

Image 1: Connexx Click Sleeve 2.0 Vented (Extra Small) packaging. The image displays a retail package containing six individual Click Sleeves, each housed in a clear plastic blister. One sleeve is shown detached from the packaging, highlighting its small, grey, vented silicone design. The packaging indicates "Connexx Click Sleeve XS Vented".

3. Setup

To ensure proper function and comfort, follow these steps to attach the Click Sleeve to your hearing aid:

  1. Identify the correct size: Ensure you are using the appropriate size (Extra Small in this case) for your ear canal. Incorrect sizing can affect sound quality and comfort.
  2. Align the sleeve: Hold the hearing aid receiver (speaker) and the Click Sleeve. Align the opening of the sleeve with the receiver.
  3. Secure attachment: Gently push the Click Sleeve onto the receiver until it is firmly seated and interlocked. Ensure it is fully attached to prevent accidental detachment during use.
  4. Check for security: Lightly tug on the sleeve to confirm it is securely fastened to the hearing aid.

Note: If you experience difficulty or uncertainty, consult your hearing care professional.

4. Operating Instructions

Once the Click Sleeve is securely attached to your hearing aid, you can insert the hearing aid into your ear.

  • Insertion: Gently guide the hearing aid with the attached Click Sleeve into your ear canal until it feels comfortable and secure. The vented design allows for natural sound perception and reduces occlusion.
  • Comfort Check: Ensure there is no discomfort or pressure. The sleeve should sit snugly without causing irritation.
  • Removal: To remove, gently pull the hearing aid out of your ear. Avoid pulling directly on the Click Sleeve to prevent damage or detachment.

5. Maintenance

Regular maintenance of your Click Sleeves is crucial for optimal performance and hygiene.

  • Daily Cleaning: Wipe the Click Sleeve with a clean, dry cloth daily to remove any earwax or debris. Do not use water or cleaning solutions unless specifically recommended by your hearing care professional.
  • Replacement: It is recommended to replace Click Sleeves monthly, or sooner if they appear damaged, discolored, or if your hearing aid's performance declines. Worn sleeves can affect sound quality and comfort.
  • Wax Guard Compatibility: For maximum speech clarity, replace Click Sleeves together with Connexx miniReceiver Wax Guards as part of your regular maintenance schedule.
  • Storage: Store unused Click Sleeves in a cool, dry place away from direct sunlight.

6. Troubleshooting

If you encounter issues with your Connexx Click Sleeves, consider the following:

  • Poor Fit or Discomfort:
    • Ensure the sleeve is the correct size for your ear canal.
    • Verify the sleeve is securely attached to the hearing aid receiver.
    • If discomfort persists, consult your hearing care professional.
  • Reduced Sound Quality or No Sound:
    • Check the Click Sleeve for blockages (e.g., earwax). Clean or replace if necessary.
    • Ensure the sleeve is not damaged.
    • Consider replacing the Connexx miniReceiver Wax Guard, as it may be blocked.
    • If the issue continues, contact your hearing care professional for further assistance.
  • Sleeve Detaches Easily:
    • Ensure the sleeve is fully pushed onto the receiver and interlocked.
    • The sleeve may be worn out and require replacement.

7. Specifications

FeatureDetail
Product NameConnexx Click Sleeve 2.0 Vented
SizeExtra Small (XS)
MaterialSilicone
ColorGrey
CompatibilitySignia, Siemens, Rexton hearing aids
Recommended ReplacementMonthly, or as needed
ASINB0BWWZKX7T

8. Warranty and Support

For specific warranty information regarding your Connexx Click Sleeves, please refer to the documentation provided with your hearing aid or contact your hearing care professional or the manufacturer, Sivantos. This product is an accessory and typically falls under the warranty terms of the primary hearing aid device or is considered a consumable item.

For further assistance or technical support, please contact your authorized Sivantos dealer or hearing care provider.

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