1. Product Overview
The Furbo 360° Dog Camera is an advanced pet monitoring system designed to keep you connected with your dog and ensure home security. It features a 360° rotating camera, 1080p Full HD video, 4x digital zoom, and color night vision, allowing comprehensive surveillance of your pet and living space. The device also includes two-way audio for communication and a treat tossing mechanism for interactive play and training.
This Premium Security Pack includes enhanced smart alerts and cloud recording capabilities, which require an active Furbo Nanny subscription for full functionality. These features provide real-time notifications for various events, including barking, activity, and potential home emergencies like smoke alarms or glass breaking.
Image: The Furbo 360° Dog Camera, a white device with a wooden top, shown alongside a smartphone displaying its app interface with alerts and a treat-tossing animation.
2. What's in the Box
- Furbo 360° Dog Camera
- Power Adapter
- USB Cable
- Quick Start Guide
3. Setup Guide
Follow these steps to set up your Furbo 360° Dog Camera:
- Plug In Furbo: Connect the power adapter to your Furbo camera and plug it into a power outlet. The indicator light on the front of the Furbo will turn green.
- Download the Furbo App: Download the Furbo app from the App Store (iOS) or Google Play Store (Android) on your smartphone.
- Create an Account: Open the Furbo app and create a new account or log in if you already have one.
- Connect to Wi-Fi: Follow the in-app instructions to connect your Furbo to your home Wi-Fi network. Ensure your Wi-Fi signal is strong where you plan to place the camera.
- Fill with Treats: Open the top lid of the Furbo and fill the treat dispenser with your dog's favorite round, firm treats (approximately 0.4 inches / 1 cm in diameter).
- Activate Subscription: A Furbo Nanny subscription is required for full functionality, including smart alerts and cloud recording. Follow the in-app prompts to choose and activate your subscription plan.
For optimal performance, place your Furbo camera at a height where it has a clear view of your dog's main activity area, typically 3-4 feet (90-120 cm) off the ground.
4. Operating Instructions
4.1. Live View and Two-Way Audio
Access the live video feed of your dog through the Furbo app. Use the microphone icon to speak to your dog and the speaker icon to hear sounds from your home.
Image: The Furbo camera positioned on a table, with a dog observing it. Overlaid text highlights its capabilities: 360° view, interactive treat tossing, and 2-way audio.
4.2. Treat Tossing
Tap the treat icon in the app to toss a treat to your dog. You can adjust the treat size and schedule treat dispensing through the app settings. This feature can be used for positive reinforcement or to alleviate separation anxiety.
4.3. 360° Rotation and Auto Dog Tracking
Swipe on the live view screen in the app to manually rotate the camera and get a full 360° view of your room. The Furbo also features Auto Dog Tracking, which automatically follows your dog's movements within the camera's field of view.
Image: The Furbo camera actively tracking a dog, demonstrating its automatic rotation and tracking capabilities. Icons indicate features like 1080p Full HD, Color Night Vision, and 4x Digital Zoom.
4.4. Smart Alerts (Furbo Nanny Subscription Required)
With an active Furbo Nanny subscription, you will receive intelligent alerts directly to your smartphone:
- Activity Alert: Notifies you of significant dog activity.
- Barking Alert: Informs you when your dog is barking excessively.
- Glass Breaking Alert: Detects and alerts you to the sound of breaking glass.
- Person Alert: Notifies you if a person is detected in the camera's view.
- Smoke Alarm Alert: Detects the sound of a smoke or CO alarm.
Image: A user interacting with the Furbo app on a smartphone, showcasing the various smart alerts available to keep pets and homes safe.
Image: A visual representation of the Home Emergency Alerts, showing a dog near broken glass with an alert symbol, emphasizing the camera's ability to detect such incidents.
4.5. Monitoring Routines & Nanny Chat (Furbo Nanny Subscription Required)
The Furbo Nanny subscription allows you to monitor your dog's routines, track health-related activities, and detect unusual behavior. The Nanny Chat feature provides AI-powered insights into your pet's health based on observed behaviors.
Image: The Furbo app interface showing a dog's activity log and health tracking, demonstrating how users can monitor their pet's routines and spot unusual behavior.
Image: A smartphone displaying the "Nanny Chat" feature, where users can ask questions about their pet's health and receive AI-powered insights, such as diagnosing potential ear infections.
Image: The Furbo camera providing anxiety relief for a pet, with visual cues of soothing soundwaves and positive reinforcement, while the dog rests comfortably.
5. Furbo Nanny Subscription
The Furbo 360° Dog Camera requires a paid Furbo Nanny subscription to unlock its full range of smart features, including advanced alerts, cloud recording, and AI-powered pet insights. Without an active subscription, the camera will function primarily as a live-view camera with two-way audio and manual treat tossing.
Subscription plans are available monthly, yearly, or for two years, with options for single or multiple camera households. A minimum 3-month commitment is typically required for monthly plans. Please refer to the Furbo app or the official Furbo website for the most current pricing and plan details.
Image: A detailed breakdown of Furbo Nanny subscription plans, including pricing for monthly and yearly options for both single and multiple camera households.
6. Maintenance
To ensure the longevity and optimal performance of your Furbo 360° Dog Camera, follow these maintenance guidelines:
- Cleaning: Use a soft, dry cloth to wipe the exterior of the camera. For the lens, use a microfiber cloth specifically designed for optics. Do not use liquid cleaners or abrasive materials.
- Treat Dispenser: Regularly check and clean the treat dispensing mechanism to prevent blockages from treat crumbs. Ensure only recommended treat sizes are used.
- Placement: Keep the Furbo in a dry, indoor environment. Avoid direct sunlight, extreme temperatures, and areas with high humidity.
- Firmware Updates: Keep your Furbo's firmware updated through the app to ensure you have the latest features and security enhancements.
7. Troubleshooting
If you encounter issues with your Furbo 360° Dog Camera, try the following solutions:
| Problem | Possible Solution |
|---|---|
| Furbo won't connect to Wi-Fi. |
|
| Treats are not tossing. |
|
| Poor video quality or lag. |
|
| No alerts received. |
|
If the problem persists, please contact Furbo Customer Support for further assistance.
8. Specifications
| Feature | Detail |
|---|---|
| Model Name | Furbo 3.5 |
| Item Model Number | Furbo 3 |
| Brand | Furbo |
| Color | White |
| Material | Plastic |
| Item Dimensions (L x W x H) | 13.3 x 12.5 x 23.3 cm (5.24 x 4.92 x 9.17 inches) |
| Weight | 1.02 kilograms (2.25 pounds) |
| Video Recording Resolution | 1080p Full HD |
| Effective Video Resolution | 1080 Pixels |
| Special Features | Two-way audio, Motion detector, HD Resolution, Night vision |
| Wireless Communication Technology | Wi-Fi |
| Connectivity Protocol | Bluetooth, WIFI |
| Power Source | Electric Cable |
| Voltage | 5 Volts (DC) |
| Power | 10 Watts |
| Indoor/Outdoor Usage | Indoor |
| Compatible Devices | Smartphone |
| Mounting Type | Table Mount, Freestanding |
| Manufacturer | Tomofun, LLC |
| Country of Origin | Thailand |
9. Warranty and Support
For information regarding your product's warranty, please refer to the warranty card included in your product packaging or visit the official Furbo website. Warranty terms and conditions may vary by region.
If you require technical assistance, have questions about your Furbo Nanny subscription, or need troubleshooting beyond what is covered in this manual, please contact Furbo Customer Support. Support contact details can typically be found within the Furbo app under the 'Help' or 'Support' section, or on the official Furbo website (furbo.com).
