Important Safeguards
When using electrical appliances, basic safety precautions should always be followed to reduce the risk of fire, electric shock, and/or injury to persons, including the following:
- Read all instructions before using the appliance.
- Do not immerse the motor unit in water or other liquids.
- Ensure the voltage indicated on the appliance corresponds to your local mains voltage before connecting.
- Always unplug the appliance from the power supply before cleaning, assembling, or disassembling parts.
- Keep hands and utensils out of the jar while blending to prevent severe injury to persons or damage to the mixer grinder.
- Never operate the appliance with a damaged cord or plug, or after the appliance malfunctions or has been dropped or damaged in any manner.
- The blades are sharp. Handle them with extreme care during assembly, disassembly, and cleaning.
- This appliance is for household use only. Do not use outdoors.
- Do not let the cord hang over the edge of a table or counter, or touch hot surfaces.
- Always ensure the jar lid is securely locked in place before operating the mixer grinder.
Product Overview
The Prestige Primo 500W Mixer Grinder is designed for efficient grinding and blending tasks in your kitchen. It features a powerful motor and durable stainless steel jars.
Key Features
- Ergonomic Design: Thoughtfully designed for comfortable handling and ease of use.
- Strong 500 W Motor: Provides powerful performance for various grinding needs.
- Superior Quality Body: Constructed with durable plastic for longevity.
- 3 Super-Efficient Blades: Designed for optimal grinding and blending results.
- 3 Stainless Steel Jars: Includes jars for wet grinding, dry grinding, and chutney preparation.
Included Components
The package contains the following items:
- 1 Mixer Grinder Base Unit
- 1 Stainless Steel Wet Jar (1300 ml) with Blade
- 1 Stainless Steel Dry Jar (1000 ml) with Blade
- 1 Stainless Steel Chutney Jar (400 ml) with Blade
- 1 Spatula
- 1 User Manual (this document)
- 1 Warranty Card
Product Visuals

Image: The Prestige Primo 500W Mixer Grinder base unit with three stainless steel jars of varying sizes, showcasing its compact design.

Image: A close-up view of the super-efficient stainless steel blade, designed for effective grinding and blending.

Image: A close-up of a jar handle, highlighting its ergonomic design for a comfortable and secure grip.

Image: The stainless steel chutney jar with its lid, suitable for preparing smaller quantities of pastes and chutneys.
Setup
- Unpacking: Carefully remove all components from the packaging. Retain the packaging for future storage or transport.
- Initial Cleaning: Before first use, wash the jars, lids, and blades with warm soapy water. Rinse thoroughly and dry completely. Wipe the motor unit with a damp cloth.
- Placement: Place the mixer grinder base unit on a stable, flat, and dry surface, away from heat sources and water. Ensure adequate ventilation around the unit.
- Power Connection: Ensure the power switch is in the 'OFF' position before plugging the appliance into a suitable 230V AC power outlet.
- Jar Assembly:
- Select the appropriate jar for your task (wet, dry, or chutney).
- Ensure the blade assembly is securely fitted at the bottom of the jar.
- Place the ingredients into the jar. Do not overfill; ensure ingredients are below the maximum fill line.
- Securely place the lid on the jar.
- Place the assembled jar onto the motor unit, aligning the locking tabs. Turn the jar clockwise until it locks firmly into position.
Important: Before the first use and if using after a long time, please check to see if the motor shaft rotates smoothly, and also the jars should be checked for free movement.
Operating Instructions
Follow these steps for safe and effective operation of your mixer grinder:
- Preparation: Ensure the mixer grinder is properly set up as described in the "Setup" section.
- Loading Ingredients: Add your ingredients to the chosen jar. For best results, cut large ingredients into smaller pieces. Do not exceed the maximum capacity of the jar.
- Securing the Jar: Place the lid firmly on the jar and ensure the jar is securely locked onto the motor unit.
- Power On: Plug the mixer grinder into the power outlet.
- Speed Selection: The mixer grinder features 3 speed settings.
- Turn the knob to speed 1 for slow grinding/blending.
- Turn the knob to speed 2 for medium grinding/blending.
- Turn the knob to speed 3 for fast grinding/blending.
- Use the 'Pulse' function (if available, typically by briefly turning the knob to a specific position and releasing) for short bursts of power, ideal for coarse grinding or mixing.
- Operation: Start with the lowest speed and gradually increase as needed. Do not operate continuously for more than 3-5 minutes. Allow a cooling period of 2-3 minutes between cycles.
- Stopping: Once the desired consistency is achieved, turn the speed knob to the 'OFF' position. Unplug the appliance from the power outlet.
- Removing Jar: Wait for the blades to completely stop rotating. Unlock the jar by turning it counter-clockwise and carefully lift it off the motor unit.
- Serving: Remove the lid and use the spatula to scrape out the processed ingredients.
Caution: Never open the lid or attempt to remove the jar while the motor is running.
Maintenance and Cleaning
Regular cleaning and maintenance will ensure the longevity and optimal performance of your mixer grinder.
- Before Cleaning: Always ensure the appliance is switched off and unplugged from the power outlet before cleaning.
- Motor Unit: Wipe the motor unit with a soft, damp cloth. Do not immerse the motor unit in water or any other liquid.
- Jars and Lids: Wash the jars, lids, and blades immediately after use to prevent food from drying and sticking. Use warm soapy water and a soft brush or sponge. Rinse thoroughly under running water.
- Blades: The blades are sharp. Handle them carefully while cleaning to avoid injury. Use a brush to clean around the blades.
- Drying: Ensure all parts are completely dry before reassembling or storing.
- Storage: Store the mixer grinder and its accessories in a clean, dry place.
- Dishwasher Safety: The jars, lids, and blades are NOT dishwasher safe. Hand wash only.
Troubleshooting
If you encounter any issues with your Prestige Primo Mixer Grinder, refer to the following common problems and solutions:
| Problem | Possible Cause | Solution |
|---|---|---|
| Mixer grinder does not start. |
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| Motor runs, but blades do not rotate. |
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| Burning smell from motor. |
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| Leakage from jar. |
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If the problem persists after trying these solutions, please contact customer support.
Specifications
| Feature | Detail |
|---|---|
| Brand | Prestige |
| Model Name | Primo |
| Wattage | 500 Watts |
| Voltage | 230 Volts (AC) |
| Power Source Type | Electric |
| Number of Speeds | 3 |
| Body Material | Plastic |
| Jar Material | Stainless Steel |
| Blade Material | Stainless Steel |
| Product Dimensions (D x W x H) | 37D x 24W x 26H Centimeters |
| Item Weight | 4.08 Kilograms |
| Dishwasher Safe | No |
| Country of Origin | India |
Warranty and Support
Warranty Information
The Prestige Primo Mixer Grinder comes with a 2-year warranty from the date of purchase. This warranty covers manufacturing defects under normal household use. Please refer to the included Warranty Card for full terms and conditions.
Customer Support
For any queries, service requests, or warranty claims, please contact Prestige customer care:
- Customer Care Number: 080-46824000
- Email: Customercare@ttkprestige.com
- Manufacturer Address: TTK PRESTIGE LIMITED, REGISTERED OFFICE: PLOT NO. 38. SIPCOT INDUSTRIAL COMPLEX, HOSUR- 635126, INDIA.
Please have your product model number (Primo) and purchase details ready when contacting customer support.