1. Introduction
This manual provides comprehensive instructions for the setup, operation, and maintenance of your SMTAV PTZ Camera, model BX20X-WH. Please read this manual thoroughly before using the product to ensure proper functionality and to prevent damage.
1.1 Product Overview
The SMTAV PTZ Camera BX20X-WH is a versatile camera designed for various applications including meetings, church services, live events, and educational settings. It features 20X optical zoom and multiple output interfaces including HDMI, 3G-SDI, LAN, and USB3.0, supporting Full NDI for high-quality, low-latency video transmission. The camera also incorporates AI tracking capabilities for intelligent subject following.
1.2 What's in the Box
- SMTAV PTZ Camera (BX20X-WH)
- Remote Control
- Mounting Bracket
- Power Adapter
- USB Cable
- Network Cable
Figure 1.1: SMTAV PTZ Camera BX20X-WH with included remote control and mounting bracket.
2. Setup
2.1 Physical Installation
The camera can be installed on a flat surface, tripod, or mounted using the provided bracket. Ensure the camera is placed in a stable location with adequate ventilation.
2.2 Connecting the Camera
The BX20X-WH camera offers multiple connectivity options:
- Power: Connect the DC 12V power adapter to the camera's power port.
- Video Output:
- HDMI: Connect an HDMI cable to an HDMI display or capture device.
- 3G-SDI: Connect an SDI cable to an SDI compatible device.
- USB3.0: Connect a USB3.0 cable to a computer for video capture.
- LAN (Ethernet): Connect an Ethernet cable for IP streaming (NDI, RTMP) and control. Supports Power over Ethernet (PoE) if connected to a PoE switch.
- Audio:
- 3.5mm Audio Input: Connect an external microphone or audio source.
- 3.5mm Audio Output: Connect to an audio monitoring device.
- Control Ports:
- RS232 (IN/OUT): For serial control via RS232.
- RS485: For serial control via RS485.
Figure 2.1: Detailed view of the camera's rear panel with labeled ports.
Figure 2.2: Overview of camera features and connectivity options.
3. Operating Instructions
3.1 Powering On/Off
To power on the camera, connect the power adapter. The camera will initiate a self-test. To power off, disconnect the power adapter or use the power switch on the rear panel.
3.2 Control Methods
The SMTAV PTZ Camera can be controlled via several methods:
- IR Remote Control: Use the included remote for basic pan, tilt, zoom, and preset recall functions.
- Serial Joystick: Connect a serial joystick controller via RS-232 or RS-485 for precise control.
- Network Joystick: Control the camera over the network using a compatible IP joystick.
- Web Browser: Access the camera's web interface via its IP address for configuration and control.
- APP & Software: Utilize dedicated software applications for Mac or Windows for advanced control and management.
Figure 3.1: Available control methods for the PTZ camera.
3.3 Pan, Tilt, and Zoom (PTZ) Operations
Use the directional controls on your chosen control device (remote, joystick, software) to pan (horizontal movement), tilt (vertical movement), and zoom (optical and digital magnification) the camera. The camera features 20X optical zoom for clear images even at a distance.
3.4 AI Tracking Feature
The camera is equipped with an AI tracking function that can automatically follow a designated subject. This feature identifies targets based on clothes, body shape, hair style, and face identification, ensuring the subject remains in frame during movement. Refer to the camera's web interface or software for specific AI tracking setup and activation.
Figure 3.2: AI tracking in action, locking onto a speaker.
3.5 Network Configuration (LAN/NDI)
For IP streaming and control, connect the camera to your network via the LAN port. The camera supports NDI for high-resolution, low-latency video over IP. Default IP settings can be found in the camera's documentation or accessed via a connected computer. Ensure your network setup allows for proper communication with the camera.
Figure 3.3: Example network setup for SMTAV PTZ cameras.
4. Maintenance
Regular maintenance ensures the longevity and optimal performance of your SMTAV PTZ Camera.
4.1 Cleaning
- Use a soft, dry cloth to clean the camera body.
- For the lens, use a specialized lens cleaning cloth and solution. Avoid abrasive materials.
- Do not use strong detergents or solvents as they may damage the surface.
4.2 Storage
When not in use for extended periods, store the camera in a cool, dry place, away from direct sunlight and excessive dust.
4.3 Firmware Updates
Periodically check the SMTAV official website for firmware updates. Keeping the firmware updated can improve performance, add new features, and resolve potential issues.
5. Troubleshooting
This section addresses common issues you might encounter with your SMTAV PTZ Camera.
| Problem | Possible Cause | Solution |
|---|---|---|
| No power indicator | Power adapter not connected or faulty. | Ensure power adapter is securely connected and functional. Check power outlet. |
| No video output | Incorrect cable connection; wrong input selected on display; camera not powered on. | Verify all video cables (HDMI, SDI, USB, LAN) are correctly connected. Select the correct input source on your display/capture device. Ensure camera is powered on. |
| Camera not responding to control | Remote control battery low; incorrect control method selected; network issue for IP control. | Replace remote batteries. Ensure line of sight for IR remote. Check network cable and IP settings for network control. Verify correct serial connections for RS232/RS485. |
| Poor image quality | Lens dirty; lighting conditions; incorrect camera settings. | Clean the lens. Adjust lighting in the environment. Check camera settings (exposure, white balance, focus). |
| AI tracking not working | Subject not clearly visible; tracking feature not enabled; environmental factors. | Ensure the subject is well-lit and distinct from the background. Activate AI tracking in camera settings. Avoid rapid, erratic movements of the subject. |
If you encounter issues not listed here or if the suggested solutions do not resolve the problem, please contact SMTAV customer support.
6. Specifications
| Feature | Detail |
|---|---|
| Model Number | BX20X-WH |
| Brand | SMTAV |
| Optical Zoom | 20X |
| Video Output Interfaces | HDMI, 3G-SDI, LAN (Ethernet), USB3.0 |
| Supported Resolutions | Up to 1080p60 |
| Photo Sensor Technology | CMOS |
| Maximum Focal Length | 88.5 Millimeters |
| Maximum Aperture | 1.8 Millimeters |
| Control Interfaces | IR Remote, RS232, RS485, LAN (IP Control) |
| Special Features | Full NDI Support, AI Tracking, PoE (Power over Ethernet) |
| Product Dimensions | 6.61 x 6.65 x 5.75 inches |
| Item Weight | 3.31 pounds |
7. Warranty and Support
7.1 Warranty Information
All SMTAV products, including the BX20X-WH PTZ Camera, are backed by a 3-year warranty. This warranty covers manufacturing defects and ensures peace of mind regarding your investment.
7.2 Customer Support
For technical assistance, troubleshooting, or warranty claims, please contact SMTAV customer support. Lifetime service is provided for all SMTAV products.
You can find contact information on the official SMTAV website or through your purchase platform.
8. Applications
The SMTAV PTZ Camera BX20X-WH is ideal for a variety of professional and educational environments:
- Churches and Houses of Worship: For live streaming services and capturing sermons.
- Conferences and Meetings: For recording presentations and facilitating remote participation.
- Educational Institutions: For lecture capture, distance learning, and classroom monitoring.
- Live Events: For capturing performances, concerts, and other public gatherings.
Figure 8.1: Camera deployed in a church environment.
Figure 8.2: Live event setup with SMTAV PTZ Camera.
Figure 8.3: Camera in use at a performance venue.
Figure 8.4: Diverse applications of the SMTAV PTZ Camera.
9. Advanced Features
9.1 Superior Image Quality
The SMTAV PTZ Camera utilizes an advanced CMOS sensor and a 12-layer optical lens system to deliver superior image clarity, realistic colors, and improved visual fidelity compared to standard sensors and lenses.
Figure 9.1: SMTAV CMOS Sensor vs. Other CMOS Sensor comparison.
Figure 9.2: SMTAV Universal 12-Layer Optical Lens vs. Universal 4-Layer Optical Lens.
10. Video Information
No official seller videos were found in the provided product data, therefore no videos are embedded in this manual.
