CANDY CS69TME/1-80_WH

Candy CS69TME/1-80 9kg Washing Machine User Manual

Model: CS69TME/1-80_WH

Introduction

This manual provides essential information for the safe and efficient operation, installation, and maintenance of your Candy CS69TME/1-80 9kg Washing Machine. Please read these instructions carefully before using the appliance and retain them for future reference.

Safety Instructions

Always follow basic safety precautions when using electrical appliances to reduce the risk of fire, electric shock, and injury to persons.

  • Ensure the appliance is properly earthed.
  • Do not allow children to play with the appliance.
  • Unplug the appliance before cleaning or performing maintenance.
  • Do not install the appliance in a damp environment or where it may be exposed to water.
  • Do not touch the plug with wet hands.

Product Overview

Familiarize yourself with the main components of your Candy washing machine.

Front view of the Candy CS69TME/1-80 9kg Washing Machine, showing the control panel, detergent drawer, and drum door.

Figure 1: Front view of the Candy CS69TME/1-80 9kg Washing Machine. This image displays the appliance's main features, including the top-mounted control panel with a digital display and rotary dial, the detergent dispenser drawer on the upper left, and the large circular front-loading door for the drum. The overall color is white.

Control Panel Layout

Close-up of the Candy CS69TME/1-80 washing machine control panel, showing the digital display, program dial, and various buttons.

Figure 2: Detailed view of the control panel. From left to right, it features the detergent drawer, a digital display showing temperature, spin speed, and remaining time, various touch buttons for options like Temp Selection, Spin Selection, Easy Iron, Delay Start, and additional Options. On the right, a large rotary dial allows selection of wash programs such as Cottons, ECO, Jeans, Wool/Hand Wash, Synthetics, Rinse, Drain + Spin, Rapid, Hygiene Plus, Sport Plus, and Delicates. The "Smart Touch" NFC area is also visible.

  • Detergent Dispenser Drawer: For pre-wash, main wash detergent, and fabric softener.
  • Control Dial: Used to select the desired wash program.
  • Digital Display: Shows program information, time remaining, and error codes.
  • Function Buttons: Modify program settings (e.g., temperature, spin speed, delay start).
  • Start/Pause Button: Initiates or pauses the selected program.
  • Smart Touch Area: For NFC connectivity with compatible smartphones.

Setup and Installation

Unpacking

  1. Remove all packaging materials, including the polystyrene base and any inserts from the drum.
  2. Inspect the appliance for any transport damage. Report any damage immediately to your retailer.

Removing Transit Bolts

Before use, it is crucial to remove the transit bolts located at the rear of the machine. These bolts secure the drum during transport and must be removed to prevent damage during operation.

  1. Locate the transit bolts on the back of the washing machine.
  2. Using a suitable spanner, loosen and remove all bolts.
  3. Insert the plastic caps provided into the holes.

Positioning and Levelling

Place the washing machine on a firm, flat surface. Adjust the adjustable feet to ensure the appliance is perfectly level and stable. An unlevel machine can cause excessive vibration and noise.

Water and Electrical Connections

  • Connect the water inlet hose to a cold water tap with a 3/4" thread. Ensure connections are tight to prevent leaks.
  • Position the drain hose into a standpipe or secure it over a sink, ensuring it is not kinked.
  • Plug the power cord into a properly earthed electrical socket.

Operating Instructions

Before the First Wash

Run a preliminary wash cycle without laundry to clean the drum and internal components. Use a small amount of detergent.

Loading Laundry

  • Sort laundry by fabric type, color, and degree of soiling.
  • Open the door and load items loosely into the drum, ensuring not to overload. The capacity is 9kg.
  • Close the door firmly.

Adding Detergent and Additives

Pull out the detergent dispenser drawer. Add appropriate amounts of detergent to the main wash compartment and fabric softener to its designated compartment. Refer to detergent packaging for dosage recommendations.

Selecting a Program

Turn the program selector dial to choose the desired wash program (e.g., Cottons, Synthetics, Delicates). The digital display will show the default temperature and spin speed for the selected program.

Adjusting Settings (Optional)

Use the function buttons to modify settings:

  • Temperature: Press the "Temp. Selection" button to cycle through available temperatures (e.g., 20°, 30°, 40°, 60°, 90°).
  • Spin Speed: Press the "Spin Selection" button to adjust the spin speed (up to 1600 rpm).
  • Delay Start: Press "Delay Start" to postpone the start of the cycle.
  • Easy Iron: Reduces creasing.
  • Options: Access additional program options.

Starting the Wash Cycle

Press the "Start/Pause" button to begin the wash cycle. The indicator light will illuminate, and the display will show the remaining time.

Smart Touch (NFC) Functionality

The appliance features Smart Touch technology, allowing interaction via NFC with compatible Android smartphones. Download the Candy simply-Fi app to access additional programs, monitor cycles, and perform diagnostics. Ensure NFC is enabled on your phone and place it near the "Smart Touch" logo on the control panel.

Maintenance and Cleaning

Cleaning the Detergent Dispenser Drawer

Regularly clean the detergent drawer to prevent detergent residue buildup. Remove the drawer, rinse it under running water, and clean any stubborn deposits with a brush. Reinsert the drawer.

Cleaning the Pump Filter

The pump filter, located at the bottom front of the machine, should be cleaned periodically to remove lint and small objects. This prevents blockages and ensures proper drainage.

  1. Place a shallow container under the filter cover to catch any residual water.
  2. Open the filter cover.
  3. Slowly unscrew the filter counter-clockwise until water starts to drain.
  4. Once drained, fully remove the filter and clean it under running water.
  5. Check the filter housing for any foreign objects.
  6. Screw the filter back in clockwise until tight, then close the cover.
Close-up of the lower front panel of the Candy washing machine, showing the access panel for the pump filter.

Figure 3: Location of the pump filter access panel on the lower front of the washing machine. The small rectangular panel at the bottom left of the machine's front provides access to the drain pump filter for cleaning and maintenance.

Cleaning the Door Seal

Wipe the rubber door seal after each wash to remove any lint, dirt, or moisture. This helps prevent mold and unpleasant odors.

External Cleaning

Clean the exterior of the appliance with a soft, damp cloth. Do not use abrasive cleaners or solvents.

Troubleshooting

Before contacting customer service, refer to the following table for common issues and their solutions.

ProblemPossible CauseSolution
Machine does not startPower cord not plugged in; Door not closed properly; Program not selected; Start/Pause button not pressed.Check power supply; Ensure door is securely latched; Select a program; Press Start/Pause.
Water not fillingWater tap closed; Inlet hose kinked or blocked; Water pressure too low.Open water tap; Straighten hose; Check household water pressure.
Water not drainingDrain hose kinked or blocked; Pump filter clogged.Straighten drain hose; Clean pump filter (refer to Maintenance section).
Excessive vibration/noiseTransit bolts not removed; Machine not level; Laundry unevenly distributed.Remove transit bolts; Adjust feet to level machine; Redistribute laundry in drum.
Detergent residue in drawerToo much detergent; Water pressure too low; Drawer clogged.Reduce detergent amount; Check water pressure; Clean detergent drawer.

Technical Specifications

FeatureSpecification
BrandCANDY
ModelCS69TME/1-80_WH
Capacity9 kg (Note: Product data indicates 7 kg, but title states 9 kg)
Maximum Spin Speed1600 rpm (Note: Product data indicates 1400 RPM, but title states 1600 rpm)
Product Dimensions (H x W x D)85 x 60 x 53 cm
Installation TypeFreestanding
Control TypePush Button, Rotary Dial
Access LocationFront Load
Special FeaturesDelay Start, Smart Touch (NFC)
ColourWhite (Note: Product data indicates Green,white, but main product image is white)

Note: Specifications are subject to change without notice. Please refer to the product label for the most accurate information.

Warranty Information

Your Candy CS69TME/1-80 washing machine comes with a manufacturer's warranty. The terms and conditions of this warranty are typically outlined in a separate document provided with your purchase. Please retain your proof of purchase for any warranty claims.

For specific warranty details, including coverage period and what is covered, please refer to the warranty card or contact Candy customer support.

Customer Support

Should you encounter any issues not covered in this manual or require technical assistance, please contact Candy customer support.

  • Online Support: Visit the official Candy website for FAQs, troubleshooting guides, and contact forms.
  • Telephone Support: Refer to your product documentation or the Candy website for regional contact numbers.
  • Service Centre: For repairs, contact an authorized Candy service centre.

When contacting support, please have your appliance's model number (CS69TME/1-80_WH) and serial number ready. This information is usually found on a label inside the door or at the back of the machine.

© 2023 CANDY. All rights reserved.

This manual is for informational purposes only. Specifications are subject to change.

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