Introduction
This manual provides essential information for the safe and efficient operation, installation, and maintenance of your Candy CS69TME/1-80 9kg Washing Machine. Please read these instructions carefully before using the appliance and retain them for future reference.
Safety Instructions
Always follow basic safety precautions when using electrical appliances to reduce the risk of fire, electric shock, and injury to persons.
- Ensure the appliance is properly earthed.
- Do not allow children to play with the appliance.
- Unplug the appliance before cleaning or performing maintenance.
- Do not install the appliance in a damp environment or where it may be exposed to water.
- Do not touch the plug with wet hands.
Product Overview
Familiarize yourself with the main components of your Candy washing machine.
Figure 1: Front view of the Candy CS69TME/1-80 9kg Washing Machine. This image displays the appliance's main features, including the top-mounted control panel with a digital display and rotary dial, the detergent dispenser drawer on the upper left, and the large circular front-loading door for the drum. The overall color is white.
Control Panel Layout
Figure 2: Detailed view of the control panel. From left to right, it features the detergent drawer, a digital display showing temperature, spin speed, and remaining time, various touch buttons for options like Temp Selection, Spin Selection, Easy Iron, Delay Start, and additional Options. On the right, a large rotary dial allows selection of wash programs such as Cottons, ECO, Jeans, Wool/Hand Wash, Synthetics, Rinse, Drain + Spin, Rapid, Hygiene Plus, Sport Plus, and Delicates. The "Smart Touch" NFC area is also visible.
- Detergent Dispenser Drawer: For pre-wash, main wash detergent, and fabric softener.
- Control Dial: Used to select the desired wash program.
- Digital Display: Shows program information, time remaining, and error codes.
- Function Buttons: Modify program settings (e.g., temperature, spin speed, delay start).
- Start/Pause Button: Initiates or pauses the selected program.
- Smart Touch Area: For NFC connectivity with compatible smartphones.
Setup and Installation
Unpacking
- Remove all packaging materials, including the polystyrene base and any inserts from the drum.
- Inspect the appliance for any transport damage. Report any damage immediately to your retailer.
Removing Transit Bolts
Before use, it is crucial to remove the transit bolts located at the rear of the machine. These bolts secure the drum during transport and must be removed to prevent damage during operation.
- Locate the transit bolts on the back of the washing machine.
- Using a suitable spanner, loosen and remove all bolts.
- Insert the plastic caps provided into the holes.
Positioning and Levelling
Place the washing machine on a firm, flat surface. Adjust the adjustable feet to ensure the appliance is perfectly level and stable. An unlevel machine can cause excessive vibration and noise.
Water and Electrical Connections
- Connect the water inlet hose to a cold water tap with a 3/4" thread. Ensure connections are tight to prevent leaks.
- Position the drain hose into a standpipe or secure it over a sink, ensuring it is not kinked.
- Plug the power cord into a properly earthed electrical socket.
Operating Instructions
Before the First Wash
Run a preliminary wash cycle without laundry to clean the drum and internal components. Use a small amount of detergent.
Loading Laundry
- Sort laundry by fabric type, color, and degree of soiling.
- Open the door and load items loosely into the drum, ensuring not to overload. The capacity is 9kg.
- Close the door firmly.
Adding Detergent and Additives
Pull out the detergent dispenser drawer. Add appropriate amounts of detergent to the main wash compartment and fabric softener to its designated compartment. Refer to detergent packaging for dosage recommendations.
Selecting a Program
Turn the program selector dial to choose the desired wash program (e.g., Cottons, Synthetics, Delicates). The digital display will show the default temperature and spin speed for the selected program.
Adjusting Settings (Optional)
Use the function buttons to modify settings:
- Temperature: Press the "Temp. Selection" button to cycle through available temperatures (e.g., 20°, 30°, 40°, 60°, 90°).
- Spin Speed: Press the "Spin Selection" button to adjust the spin speed (up to 1600 rpm).
- Delay Start: Press "Delay Start" to postpone the start of the cycle.
- Easy Iron: Reduces creasing.
- Options: Access additional program options.
Starting the Wash Cycle
Press the "Start/Pause" button to begin the wash cycle. The indicator light will illuminate, and the display will show the remaining time.
Smart Touch (NFC) Functionality
The appliance features Smart Touch technology, allowing interaction via NFC with compatible Android smartphones. Download the Candy simply-Fi app to access additional programs, monitor cycles, and perform diagnostics. Ensure NFC is enabled on your phone and place it near the "Smart Touch" logo on the control panel.
Maintenance and Cleaning
Cleaning the Detergent Dispenser Drawer
Regularly clean the detergent drawer to prevent detergent residue buildup. Remove the drawer, rinse it under running water, and clean any stubborn deposits with a brush. Reinsert the drawer.
Cleaning the Pump Filter
The pump filter, located at the bottom front of the machine, should be cleaned periodically to remove lint and small objects. This prevents blockages and ensures proper drainage.
- Place a shallow container under the filter cover to catch any residual water.
- Open the filter cover.
- Slowly unscrew the filter counter-clockwise until water starts to drain.
- Once drained, fully remove the filter and clean it under running water.
- Check the filter housing for any foreign objects.
- Screw the filter back in clockwise until tight, then close the cover.
Figure 3: Location of the pump filter access panel on the lower front of the washing machine. The small rectangular panel at the bottom left of the machine's front provides access to the drain pump filter for cleaning and maintenance.
Cleaning the Door Seal
Wipe the rubber door seal after each wash to remove any lint, dirt, or moisture. This helps prevent mold and unpleasant odors.
External Cleaning
Clean the exterior of the appliance with a soft, damp cloth. Do not use abrasive cleaners or solvents.
Troubleshooting
Before contacting customer service, refer to the following table for common issues and their solutions.
| Problem | Possible Cause | Solution |
|---|---|---|
| Machine does not start | Power cord not plugged in; Door not closed properly; Program not selected; Start/Pause button not pressed. | Check power supply; Ensure door is securely latched; Select a program; Press Start/Pause. |
| Water not filling | Water tap closed; Inlet hose kinked or blocked; Water pressure too low. | Open water tap; Straighten hose; Check household water pressure. |
| Water not draining | Drain hose kinked or blocked; Pump filter clogged. | Straighten drain hose; Clean pump filter (refer to Maintenance section). |
| Excessive vibration/noise | Transit bolts not removed; Machine not level; Laundry unevenly distributed. | Remove transit bolts; Adjust feet to level machine; Redistribute laundry in drum. |
| Detergent residue in drawer | Too much detergent; Water pressure too low; Drawer clogged. | Reduce detergent amount; Check water pressure; Clean detergent drawer. |
Technical Specifications
| Feature | Specification |
|---|---|
| Brand | CANDY |
| Model | CS69TME/1-80_WH |
| Capacity | 9 kg (Note: Product data indicates 7 kg, but title states 9 kg) |
| Maximum Spin Speed | 1600 rpm (Note: Product data indicates 1400 RPM, but title states 1600 rpm) |
| Product Dimensions (H x W x D) | 85 x 60 x 53 cm |
| Installation Type | Freestanding |
| Control Type | Push Button, Rotary Dial |
| Access Location | Front Load |
| Special Features | Delay Start, Smart Touch (NFC) |
| Colour | White (Note: Product data indicates Green,white, but main product image is white) |
Note: Specifications are subject to change without notice. Please refer to the product label for the most accurate information.
Warranty Information
Your Candy CS69TME/1-80 washing machine comes with a manufacturer's warranty. The terms and conditions of this warranty are typically outlined in a separate document provided with your purchase. Please retain your proof of purchase for any warranty claims.
For specific warranty details, including coverage period and what is covered, please refer to the warranty card or contact Candy customer support.
Customer Support
Should you encounter any issues not covered in this manual or require technical assistance, please contact Candy customer support.
- Online Support: Visit the official Candy website for FAQs, troubleshooting guides, and contact forms.
- Telephone Support: Refer to your product documentation or the Candy website for regional contact numbers.
- Service Centre: For repairs, contact an authorized Candy service centre.
When contacting support, please have your appliance's model number (CS69TME/1-80_WH) and serial number ready. This information is usually found on a label inside the door or at the back of the machine.
