Apple MV7N2AM/A-cr

Apple AirPods 2 with Charging Case - User Manual

Model: MV7N2AM/A-cr

Introduction

The Apple AirPods 2 with Charging Case offer a seamless wireless audio experience. Designed for comfort and convenience, these earbuds automatically connect to your devices and are ready to use right out of the case. This manual provides essential information for setting up, operating, maintaining, and troubleshooting your AirPods.

Apple AirPods 2 with Charging Case and one earbud removed

Image: Apple AirPods 2 with Charging Case, showing the compact design and one earbud.

Setup

Charging the AirPods and Case

Before first use, ensure your AirPods and Charging Case are fully charged. Connect the charging cable (included) to the Lightning port located at the bottom of the charging case. The indicator light inside the case will show the charging status. A green light indicates a full charge.

Apple AirPods 2 in open charging case with green indicator light

Image: Apple AirPods 2 inside their open charging case, displaying the green charge indicator light.

Pairing with Your Device

  1. Ensure Bluetooth is enabled on your device (e.g., iPhone, iPad, Mac).
  2. Open the lid of your AirPods Charging Case with the AirPods inside, and hold it near your device.
  3. A setup animation will appear on your device's screen. Follow the on-screen instructions to connect.
  4. Once paired, your device will display the battery life of both the AirPods and the charging case.

Operating Instructions

Wearing Your AirPods

Gently insert the AirPods into your ears. They are designed to fit comfortably and securely for various activities. The AirPods feature an in-ear form factor.

Pair of Apple AirPods 2 earbuds

Image: A pair of Apple AirPods 2 earbuds, highlighting their design.

Media Control

The AirPods support touch control for media playback and calls:

  • Double-tap: Play, pause, or answer a phone call.
  • Say "Hey Siri": Activate Siri for voice commands (e.g., change volume, skip tracks, make calls).

Sound Quality

The AirPods 2 deliver crisp and clear audio, ensuring an enjoyable listening experience for music, podcasts, and calls.

Maintenance

To ensure the longevity and optimal performance of your AirPods, follow these maintenance tips:

  • Cleaning: Gently wipe the AirPods and charging case with a soft, lint-free cloth. Avoid using abrasive materials or harsh chemicals.
  • Storage: When not in use, store your AirPods in their charging case to protect them and keep them charged.
  • Avoid Moisture: While designed for daily use, avoid exposing your AirPods to excessive moisture or liquids.

Troubleshooting

If you encounter issues with your AirPods, try the following solutions:

  • AirPods Not Connecting:
    • Ensure Bluetooth is on and the AirPods case is open and near your device.
    • Try placing both AirPods back in the case, closing the lid for 15 seconds, then opening it again.
    • On your device, go to Bluetooth settings, forget the AirPods, and then re-pair them.
  • Sound Issues (No Sound/Low Volume):
    • Check the volume level on your connected device.
    • Ensure AirPods are charged.
    • Clean any debris from the speaker meshes.
  • Charging Problems:
    • Verify the charging cable is securely connected to both the case and the power adapter.
    • Try a different charging cable or power adapter.
    • Ensure the charging port on the case is clean and free of debris.

Specifications

FeatureDetail
BrandApple
Model NameAirpods 2
Item Model NumberMV7N2AM/A-cr
Connectivity TechnologyWireless
Control TypeMedia Control
Control MethodTouch
Ear PlacementIn Ear
Form FactorIn Ear
ColorWhite
Included ComponentsCable
Item Weight1.12 ounces (0.07 Pounds)
Product Dimensions0.71 x 0.65 x 1.59 inches
Batteries1 Nonstandard Battery required
UPC753575982638

Official Product Videos

There are no official product videos from the seller available for this product at this time.

Warranty and Support

As a Renewed Premium product, these Apple AirPods 2 come with a robust return policy:

  • Return Policy: This product is eligible for a refund or replacement within 365 days of purchase.
  • Manufacturer Support: For additional support or inquiries, please refer to the official Apple support channels.

© 2025 Apple. All rights reserved.

Ask a question about this manual

Ask about setup, troubleshooting, compatibility, parts, safety, or missing instructions. Manuals+ will review the question and use this page’s manual context to help answer it.