HDWR wagPRO-P500

HDWR wagPRO-P500 Platform Scale User Manual

Model: wagPRO-P500 | Brand: HDWR

1. Introduction

Thank you for choosing the HDWR wagPRO-P500 Platform Scale. This manual provides essential information for the safe and efficient operation, setup, and maintenance of your new scale. Please read this manual thoroughly before use and keep it for future reference.

The HDWR wagPRO-P500 is a robust platform scale designed for precise weighing of larger items in industrial, warehouse, agricultural, and logistics environments. It features a high capacity, accurate measurements, and a user-friendly interface.

2. Product Features

Diagram showing scale features: Display, Hold, Units, Accuracy, Tare, Power

Image: Key features of the HDWR wagPRO-P500 scale, including display, hold function, unit conversion, accuracy, tare, and battery power.

Diagram showing measurement accuracy, charging, platform, and display details

Image: Details on measurement accuracy, charging process, the robust platform, and the clear display of the scale.

3. Setup Instructions

  1. Unpacking: Carefully remove all components from the packaging. Verify that all parts are present: platform, display unit, support column, power adapter, and user manual.
  2. Assemble the Support Column: Attach the display support column to the platform base. Ensure it is securely fastened using the provided hardware.
  3. Attach the Display Unit: Mount the display unit onto the top of the support column. Connect the cable from the platform to the display unit.
  4. Placement: Place the scale on a firm, level, and stable surface to ensure accurate readings. Avoid areas with excessive vibration, drafts, or extreme temperature changes.
  5. Initial Charging: Connect the scale to a power outlet using the supplied mains adapter. Allow the internal battery to fully charge before the first wireless use. The charging indicator on the display will show the charging status.
Assembled HDWR wagPRO-P500 platform scale from an angled view

Image: An assembled HDWR wagPRO-P500 platform scale, ready for use.

4. Operating Instructions

4.1 Power On/Off

4.2 Basic Weighing

  1. Ensure the scale is powered on and the display shows '0.00'.
  2. Carefully place the item to be weighed onto the center of the platform.
  3. Read the weight displayed on the screen.

4.3 Tare Function

The Tare function allows you to subtract the weight of a container or packaging, so only the net weight of the contents is measured.

  1. Place the empty container onto the platform. The display will show its weight.
  2. Press the [TARE] button. The display will reset to '0.00'.
  3. Place the items to be weighed into the container. The display will now show only the weight of the items.
  4. To clear the tare, remove the container and items, then press [TARE] again.

4.4 Unit Conversion

The scale supports measurement in kilograms (kg) and pounds (lb).

4.5 Price Calculation (if applicable)

If your model supports price calculation, follow these steps:

  1. Place the item on the platform.
  2. Using the numeric keypad, enter the unit price.
  3. The total price will be displayed automatically.
Close-up of the HDWR wagPRO-P500 scale's digital display and keypad

Image: A detailed view of the scale's green backlit LCD display and control keypad, showing weight, unit price, and total price fields.

5. Maintenance

5.1 Cleaning

5.2 Battery Care

5.3 Storage

Close-up of the textured metal platform of the HDWR wagPRO-P500 scale

Image: A close-up view of the durable, textured metal platform, designed for secure placement of items.

6. Troubleshooting

ProblemPossible CauseSolution
Scale does not turn on.Battery is discharged or power adapter is not connected.Connect the power adapter and charge the battery. Ensure the power outlet is functional.
Inaccurate readings.Scale not on a level surface, external vibrations, or overload.Place the scale on a stable, level surface. Remove any sources of vibration. Do not exceed the maximum weight capacity.
Display shows 'Err' or similar error.Overload, internal error, or unstable reading.Remove the load from the platform. Power off and restart the scale. If the error persists, contact customer support.
Display is dim or flickering.Low battery.Recharge the battery using the provided power adapter.

7. Specifications

Diagram showing the dimensions of the HDWR wagPRO-P500 platform scale

Image: Dimensions of the wagPRO-P500 platform scale, illustrating its robust design and size.

8. Warranty and Support

This product is supplied with a user manual. For information regarding warranty coverage, please refer to the documentation provided at the time of purchase or contact your retailer.

For technical support, service, or inquiries about spare parts, please contact HDWR customer service through their official website or the contact information provided with your purchase. Please have your model number (wagPRO-P500) and purchase date ready when contacting support.