1. Introduction
This manual provides detailed instructions for the installation, operation, and maintenance of your Ctronics CTIPC-380C-5MP-P2 5MP Outdoor Security Camera. Please read this manual thoroughly before using the product to ensure proper functionality and safety.
Key Features:
- 5MP Ultra HD Resolution: Captures clear and detailed images (2560x1920).
- Dual-Band Wi-Fi (2.4GHz/5GHz): Ensures stable and faster connection.
- AI Human Detection & Auto Tracking: Reduces false alarms and tracks human movement.
- Full-Color Night Vision: Provides clear color images even in low light conditions.
- Two-Way Audio: Allows for real-time communication.
- Pan/Tilt Functionality: Offers a wide surveillance area with 355° horizontal and 90° vertical rotation.
- Multiple Storage Options: Supports up to 128GB SD card, NVR, FTP, and cloud storage.
- IP66 Weatherproof: Designed for outdoor use in various weather conditions.
Figure 1: Ctronics CTIPC-380C-5MP-P2 5MP Outdoor Security Camera.
2. Setup
2.1 Package Contents
- Ctronics CTIPC-380C-5MP-P2 Camera
- Power Adapter
- Mounting Screws
- Mounting Bracket
- User Manual
2.2 Physical Installation
The camera is designed for wall-mount installation. Ensure the mounting surface is sturdy enough to support the camera's weight. Use the provided screws and bracket for secure attachment. Connect the power adapter to the camera and a power outlet.
2.3 Network Connection
The camera supports both 2.4GHz and 5GHz Wi-Fi networks, as well as a wired LAN connection. For optimal performance, especially with high-resolution streaming, a 5GHz Wi-Fi connection or a wired LAN connection is recommended.
- Wi-Fi Connection: Power on the camera. Open the Ctronics app and follow the on-screen instructions to connect the camera to your Wi-Fi network.
- LAN Connection: Connect an Ethernet cable from your router to the camera's LAN port. The camera will automatically connect to the network.
Figure 2: The camera supports both 2.4GHz and 5GHz Wi-Fi for stable and fast data transmission.
2.4 App Installation
Download the Ctronics app from your smartphone's app store (iOS or Android). Alternatively, for PC access, download the HiP2P Client software from the official Ctronics website.
3. Operating Instructions
3.1 Video Recording & Playback
The camera offers continuous 24-hour recording, motion-triggered recording, and scheduled recording options. Recordings can be stored on an SD card (up to 128GB), NVR, FTP server, or cloud storage.
Video 1: Demonstrates the app interface for reviewing recorded footage and setting recording schedules.
3.2 High-Resolution Video
With 5MP (2560x1920) resolution, the camera captures clear and detailed images. The 4x digital zoom allows for closer inspection of specific areas, making it suitable for evidence collection.
Figure 3: Comparison showing the superior detail of 5MP resolution over 3MP.
3.3 Night Vision
Equipped with a high-sensitivity sensor and white LEDs, the camera provides vivid full-color images at night. It also supports infrared (IR) night vision for discreet monitoring.
Figure 4: Illustrates the difference between full-color night vision and traditional infrared night vision.
3.4 AI Human Detection & Auto Tracking
The camera's AI accurately detects human figures, significantly reducing false alarms caused by insects or falling leaves. Upon detection, the camera automatically tracks the subject and returns to its original position when the subject leaves the surveillance area.
Figure 5: Visual representation of the camera's AI human detection and auto-tracking capabilities.
Video 2: Shows the camera detecting a person and activating a light and sound alarm, with a push notification to a smartphone.
3.5 Two-Way Audio & Alarm
The integrated microphone and speaker enable clear two-way communication. When an intruder is detected, the camera can automatically activate its lights and play a customizable alarm sound to deter them.
Figure 6: Depicts the camera's ability to deter intruders with light and sound, and send push notifications.
Video 3: Illustrates the two-way audio feature, allowing communication between the camera user and someone at the camera's location.
3.6 Pan/Tilt/Zoom (PTZ)
Control the camera's viewing angle remotely via the app. It offers 355° horizontal pan and 90° vertical tilt, providing comprehensive coverage of a large area. Digital zoom is also available for closer views.
Figure 7: Shows the camera's pan (355°) and tilt (90°) range, controllable via the mobile application.
3.7 Multi-Device Access & Sharing
Access live feeds and recordings from multiple devices including smartphones, tablets, and PCs. The app allows simultaneous display of up to 4 cameras and easy sharing with family members.
Figure 8: Illustrates simultaneous viewing on multiple devices (smartphone, tablet, PC) and family sharing capabilities.
4. Maintenance
4.1 Cleaning
Regularly clean the camera lens and housing with a soft, damp cloth. Avoid using harsh chemicals or abrasive materials that could damage the camera's surface or lens.
4.2 Firmware Updates
Periodically check for firmware updates through the Ctronics app. Keeping your camera's firmware updated ensures optimal performance, security, and access to new features.
4.3 Storage Management
Manage your recording storage via the app. You can format the SD card, review cloud storage usage, or configure NVR/FTP settings. Ensure sufficient storage space for continuous recording.
5. Troubleshooting
5.1 Connectivity Issues
- No Wi-Fi Connection: Ensure the camera is within range of your router. Check if your Wi-Fi password is correct. Try restarting both the camera and your router.
- Unstable Connection: If using 2.4GHz Wi-Fi, consider switching to 5GHz if available, or use a wired LAN connection for better stability. Ensure there are no major obstructions between the camera and the router.
5.2 Alarm Issues
- False Alarms: Adjust the AI human detection sensitivity in the app. Ensure the detection zone is configured correctly to exclude irrelevant areas.
- No Alarms: Check if human detection and alarm functions are enabled in the app settings. Ensure push notifications are allowed for the Ctronics app on your smartphone.
Video 4: Demonstrates how to configure AI alarm settings in the app and download recorded footage to a smartphone.
5.3 Recording Problems
- No Recordings: Verify that an SD card is inserted and properly formatted, or that cloud/NVR/FTP storage is correctly configured and active. Check recording schedules.
- Poor Recording Quality: Ensure the camera lens is clean. Check network stability, as poor connection can affect recording quality.
6. Specifications
| Feature | Specification |
|---|---|
| Model Name | CTIPC-380C-5MP-P2 |
| Video Capture Resolution | 2560x1920 (5MP) |
| Connectivity Technology | Wireless (Wi-Fi 2.4GHz/5GHz), Ethernet |
| Mounting Type | Wall Mount (Screw-in) |
| Night Vision Range | 30 meters |
| Frame Rate | 15 fps |
| Material | Plastic, Metal |
| Product Dimensions | 21 x 20 x 13 cm |
| Product Weight | 760 g |
| Light Source | LED |
| Special Features | PTZ Technology, Motion Sensor, Night Vision |
| Indoor/Outdoor Use | Outdoor |
| Compatible Devices | Smartphone, Tablet, Desktop, Laptop |
| Power Source | Corded Electric |
| Connection Protocol | Ethernet, RTSP, Wi-Fi |
| Controller Type | Ctronics APP |
7. Warranty and Support
7.1 Warranty Information
Ctronics products typically come with a standard manufacturer's warranty. Please refer to the warranty card included in your product packaging or visit the official Ctronics website for specific warranty terms and conditions.
7.2 Technical Support
If you encounter any issues or have questions regarding your Ctronics camera, please contact Ctronics customer support. Support contact details can usually be found on the official Ctronics website or within the Ctronics app.
For further assistance, you may also visit the Ctronics store on Amazon: Ctronics Amazon Store
