Introduction
This manual provides essential information for the safe and efficient operation, maintenance, and troubleshooting of your Miele Triflex HX2 Cat & Dog Cordless Stick Vacuum Cleaner. Please read this manual thoroughly before using the appliance for the first time.
The Miele Triflex HX2 offers unmatched 3-in-1 flexibility, allowing it to transform into a cordless upright, a reach mode vacuum, or a compact handheld unit. It features powerful suction, a long-lasting battery, and advanced filtration for a comprehensive cleaning experience.

Figure 1: The Miele Triflex HX2 in its various configurations and included accessories.
Setup and Assembly
Your Miele Triflex HX2 is designed for versatile assembly to suit different cleaning needs. The patented 3-in-1 design allows for quick transitions between modes.
Components Overview:
- PowerUnit: Contains the motor, dustbin, and battery.
- Electrobrush: The main floorhead with automatic floor detection and BrilliantLight LED headlight.
- Suction Tube: Connects the PowerUnit to the electrobrush for upright and reach modes.
- Accessories: Includes SPD 20 upholstery nozzle and crevice nozzle.
- Wall Mount: For convenient storage and charging.
- VARTA Li-ion Battery: Replaceable battery for extended runtime.
Initial Charging:
Before first use, fully charge the Li-ion battery. The vacuum comes with a wall mount and charging dock for easy charging. A full charge provides up to 60 minutes of runtime on power setting 1 without the electrobrush attached.

Figure 2: The replaceable Li-ion battery provides prolonged power.

Figure 3: The wall bracket offers convenient storage and charging.
Operating Modes
The Triflex HX2 offers three distinct operating modes to optimize your cleaning experience.
1. Comfort Mode:
In Comfort Mode, the PowerUnit is positioned at the bottom, near the electrobrush. This configuration provides an ergonomic and lightweight feel, ideal for cleaning large floor areas. The vacuum stands upright unaided in this mode.

Figure 4: Comfort Mode for ergonomic cleaning of large spaces.
2. Reach Mode:
For hard-to-reach areas such as under low furniture or high ceiling corners, the PowerUnit can be positioned at the top of the handstick. This mode provides extended reach and flexibility.

Figure 5: Reach Mode for cleaning difficult-to-reach spots.
3. Compact Mode (Handheld):
Transform your Triflex into a compact handheld vacuum by detaching the PowerUnit and attaching an accessory directly. This mode is ideal for quick clean-ups, upholstery, and car interiors.

Figure 6: Compact Mode for quick clean-ups.
Automatic Floor Detection and BrilliantLight:
The extra-wide electrobrush automatically adapts to the surface being cleaned, ensuring optimal performance on various floor types. The integrated BrilliantLight LED headlight illuminates dark areas, improving dust detection.

Figure 7: BrilliantLight provides superior dust detection.
Product Overview Video:
Video 1: Learn more about the Miele Triflex HX2 and its versatile features.
Maintenance
Regular maintenance ensures optimal performance and longevity of your Miele Triflex HX2.
HEPA Lifetime Filter:
The Miele Triflex HX2 features a maintenance-free HEPA Lifetime Filter. This filter provides 99.999% dust retention capacity, capturing fine dust, allergens, and viruses, making it suitable for allergy sufferers and pet owners. No regular cleaning or replacement of this filter is required under normal use.

Figure 8: The HEPA Lifetime filter ensures maximum air hygiene.
Cleaning the Electrobrush:
Periodically check the electrobrush for tangled hair or debris. Use scissors to carefully cut away any tangled hair from the brush roll. The compact electrobrush is specifically designed for cleaning pet hair and lint from upholstery.

Figure 9: The compact electrobrush is effective for upholstery and car seats.

Figure 10: The Multifloor XXL electrobrush is designed for all floor types.
Emptying the Dustbin:
Empty the dustbin regularly to maintain optimal suction power. Refer to the full user guide for detailed instructions on how to detach and empty the dustbin.
Troubleshooting
If you encounter issues with your Miele Triflex HX2, please refer to the following common solutions before contacting customer support.
- No Power: Ensure the battery is fully charged. Check that the battery is correctly inserted into the PowerUnit.
- Reduced Suction: Empty the dustbin if it is full. Check for blockages in the suction tube, electrobrush, or accessories. Ensure the HEPA filter is not obstructed.
- Electrobrush Not Rotating: Check for tangled hair or debris in the brush roll and clear as necessary. Ensure the electrobrush is properly connected to the suction tube or PowerUnit.
- Unusual Noise: Discontinue use and check for any foreign objects lodged in the vacuum or electrobrush.
For more detailed troubleshooting steps, please consult the comprehensive User Guide PDF linked in the Support section.
Specifications
Key technical specifications for the Miele Triflex HX2 Cat & Dog Cordless Stick Vacuum Cleaner:
| Feature | Detail |
|---|---|
| Brand | Miele |
| Model Name | Triflex HX2 Cat & Dog Cordless Stick Vacuum Cleaner |
| Model Number | 11827010 |
| Special Features | Bagless, HEPA, Headlight, Portable, 3-in-1 Flexibility |
| Filter Type | HEPA Lifetime Filter |
| Included Components | Accessory Kit, Charging Dock, Crevice Tool, Dusting Brush, SPD 20 Upholstery Nozzle |
| Cordless | Yes |
| Capacity | 1.1 Pounds (dustbin) |
| Runtime | Up to 60 minutes (on power setting 1 without electrobrush) |
| Charging Time | 240 minutes |
| Recommended Use | All floors |
| Form Factor | Handheld, Stick |
| Color | Obsidian Black / Rose Gold |
| Product Dimensions | 11.02"L x 10.24"W x 51.06"H |
| Battery Type | Lithium-Ion (1 included, replaceable) |
| Noise Level | 60 dB |
| Item Weight | 14.97 pounds |
Warranty and Support
For detailed warranty information and customer support, please refer to the official Miele website or contact Miele customer service directly.
Additional Resources:
- Safety Information (PDF)
- Installation Manual (PDF)
- User Guide (PDF)
- Visit the official Miele Store on Amazon for more products and accessories.





