Geeni HD Hawk 2 1080p Outdoor Security Camera User Manual

1. Introduction

Thank you for choosing the Geeni HD Hawk 2 1080p Outdoor Security Camera. This manual provides essential information for setting up, operating, and maintaining your device to ensure optimal performance and security for your property. The Geeni HD Hawk 2 offers crystal-clear 1080p video, robust IP66 weatherproof design, advanced night vision, and smart motion detection, all controllable via the Geeni app and compatible with Alexa and Google Home.

Figure 1.1: Geeni HD Hawk 2 camera with live view on a smartphone. This image illustrates the camera's design and its integration with the mobile application for real-time monitoring.

2. What's in the Box

Verify that all components are present in your package:

• 1x Geeni Hawk 2 Camera
• 1x Mounting Kit (screws and anchors)
• 1x Power Adapter
• 1x User Manual (this document)

3. Product Features

The Geeni HD Hawk 2 is equipped with several advanced features to enhance your security:

• 1080p HD Video Quality: Provides clear and detailed surveillance footage.
• IP66 Weatherproof Design: Ensures reliable operation in various outdoor weather conditions.
• Night Vision Capabilities: Infrared technology for clear visibility in low-light or complete darkness up to 20 feet.
• Smart Home Compatible: Seamless integration with Amazon Alexa and Google Home for voice control.
• Motion Detection Alerts: Real-time notifications sent to your phone upon detecting movement.
• Two-Way Audio: Allows for communication with visitors or deterrence of unwanted guests.
• Local and Cloud Storage: Supports MicroSD card (up to 128GB) for local storage and optional cloud storage services.

Figure 3.1: Overview of the Geeni HD Hawk 2's smart safety features.

Figure 3.2: Motion detection in action, identifying movement within the camera's field of view.

Figure 3.3: Live notifications keep you informed of activity.

Figure 3.4: Two-way audio functionality for direct communication.

Figure 3.5: Clear night vision captures footage in low light or darkness.

Figure 3.6: All-in-one smart control allows management of multiple Geeni cameras from one app.

Figure 3.7: Voice control integration with Alexa and Google Home.

4. Setup Guide

Follow these steps to set up your Geeni HD Hawk 2 camera:

4.1. Download the Geeni App

The Geeni app is required to control and manage your camera. Download it from the App Store (iOS) or Google Play Store (Android).

• • Search for "Geeni" in your device's app store.
• • Install the app and create an account or log in if you already have one.

4.2. Power On the Camera

Connect the provided power adapter to the camera and plug it into a power outlet. Ensure the camera is within range of your Wi-Fi network.

4.3. Connect to Wi-Fi

Open the Geeni app and follow the on-screen instructions to add your new device. The app will guide you through connecting the camera to your 2.4GHz Wi-Fi network.

• • Tap the "+" icon in the top right corner of the app to add a new device.
• • Select "Camera" or "Security Camera" from the device list.
• • Follow the prompts to enter your Wi-Fi credentials and scan the QR code displayed on your phone with the camera.
• • Wait for the camera to connect and confirm successful pairing.

Figure 4.1: Visual representation of the simple setup process.

Note: The Geeni HD Hawk 2 operates on a 2.4GHz Wi-Fi network. Ensure your router is configured to support this frequency or that you are connecting to the 2.4GHz band if you have a dual-band router.

5. Operating Instructions

5.1. Live View and Recording

Once connected, you can access the live video feed from your camera through the Geeni app. From the live view, you can manually record video, capture screenshots, and initiate two-way audio.

Figure 5.1: Accessing live camera feed on your smartphone.

5.2. Motion Detection Alerts

The camera is equipped with motion detection. When motion is detected, you will receive real-time push notifications on your smartphone. You can adjust the sensitivity of motion detection within the Geeni app settings to minimize false alerts.

Figure 5.2: Example of a motion detection alert.

5.3. Two-Way Audio

Utilize the two-way audio feature to speak through the camera's speaker and listen through its microphone. This is useful for communicating with delivery personnel or deterring intruders.

• • In the live view, tap the microphone icon to speak.
• • Ensure your phone's volume is up to hear audio from the camera.

Figure 5.3: Using two-way audio to communicate.

5.4. Night Vision

The camera automatically switches to night vision mode in low-light conditions, providing clear black-and-white footage up to 20 feet.

5.5. Smart Home Integration

Integrate your Geeni HD Hawk 2 with Amazon Alexa or Google Home for convenient voice control. Follow the instructions in the Geeni app to link your accounts.

• • Enable the Geeni skill/action in your Alexa or Google Home app.
• • Discover devices or link your Geeni account.
• • Use voice commands like "Alexa, show me the front door camera" or "Hey Google, show me the backyard camera."

Figure 5.4: Voice control via smart assistants.

6. Maintenance

To ensure the longevity and optimal performance of your Geeni HD Hawk 2 camera, follow these maintenance guidelines:

• Cleaning: Periodically wipe the camera lens and body with a soft, damp cloth to remove dust, dirt, or water spots. Avoid using harsh chemicals or abrasive cleaners.
• Weatherproofing: While the camera is IP66 weatherproof, ensure its mounting location provides some protection from direct, prolonged exposure to extreme weather conditions like heavy hail or direct water jets, if possible. Regularly check the mounting for stability.
• Power Cable: Inspect the power cable for any signs of wear or damage. Ensure it is securely connected and protected from physical stress.
• Software Updates: Keep the Geeni app updated to the latest version to benefit from new features, performance improvements, and security patches. The app will usually notify you of available updates.
• SD Card Management: If using a MicroSD card for local storage, periodically check its status in the app and format it as needed to maintain recording efficiency.

Figure 6.1: The camera's IP66 weatherproof rating ensures durability against water exposure.

7. Troubleshooting

If you encounter issues with your Geeni HD Hawk 2 camera, refer to the following common problems and solutions:

7.1. Camera is Offline or Cannot Connect

• Check Wi-Fi: Ensure your Wi-Fi network is active and the camera is within range of your 2.4GHz router.
• Power Cycle: Unplug the camera's power adapter, wait 10 seconds, and plug it back in.
• Router Reboot: Reboot your Wi-Fi router.
• Re-pair Device: If the issue persists, remove the device from the Geeni app and attempt to re-pair it following the setup instructions.
• Wi-Fi Password Change: If you changed your Wi-Fi password, you will need to re-pair the camera with the new credentials.

7.2. Poor Video Quality or Blurry Night Vision

• Clean Lens: Ensure the camera lens is clean and free of dirt, dust, or smudges.
• Network Speed: A slow Wi-Fi connection can affect video streaming quality. Ensure adequate bandwidth.
• Night Vision Range: The night vision has a range of approximately 20 feet. Objects beyond this range may appear less clear. Consider adding external lighting for better night visibility in larger areas.

7.3. Motion Detection is Too Sensitive or Not Detecting

• Adjust Sensitivity: In the Geeni app settings for your camera, adjust the motion detection sensitivity level. Lowering it can reduce false alerts from minor movements like leaves or small animals.
• Detection Zones: Some cameras allow setting specific motion detection zones. Configure these to focus on critical areas and ignore irrelevant ones.
• Obstructions: Ensure there are no physical obstructions blocking the camera's view or interfering with the motion sensor.

Figure 7.1: Cloud and MicroSD card storage options for recorded footage.

8. Technical Specifications

9. Warranty and Support

9.1. Limited Warranty

Geeni products typically come with a 1-year limited warranty from the date of purchase, covering defects in materials and workmanship. Please retain your proof of purchase for warranty claims. This warranty does not cover damage caused by misuse, accidents, unauthorized modifications, or natural disasters.

9.2. Customer Support

For technical assistance, troubleshooting, or warranty inquiries, please visit the official Geeni support website or contact their customer service. Refer to the Geeni app or product packaging for the most current support contact information.

You can also find helpful resources and FAQs on the Geeni website: www.mygeeni.com/support