AT&T EL50019

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AT&T EL50019 Accessory Handset User Manual

Model: EL50019

Introduction

This manual provides comprehensive instructions for the AT&T EL50019 Accessory Handset. This handset is designed to expand your existing AT&T EL52219 series phone system, offering enhanced communication features such as a full-duplex speakerphone, Caller ID, and a backlit keypad and display for improved visibility. Please read this manual thoroughly to ensure proper setup, operation, and maintenance of your accessory handset.

AT&T EL50019 Accessory Handset front view

Figure 1: Front view of the AT&T EL50019 Accessory Handset, showing the display, keypad, and navigation buttons.

Important Safety Instructions

When using your telephone equipment, basic safety precautions should always be followed to reduce the risk of fire, electric shock, and injury to persons, including the following:

  • Do not use this product near water, for example, near a bathtub, washbowl, kitchen sink, or laundry tub, in a wet basement or near a swimming pool.
  • Avoid using a telephone (other than a cordless type) during an electrical storm. There may be a remote risk of electric shock from lightning.
  • Do not use the telephone to report a gas leak in the vicinity of the leak.
  • Use only the power cord and batteries indicated in this manual. Do not dispose of batteries in a fire. They may explode. Check with local codes for special disposal instructions.
  • Do not disassemble the product. Refer to the "Troubleshooting" section for common issues. If the product requires service, contact AT&T customer support.

Package Contents

Ensure all items are present in your package:

  • AT&T EL50019 Accessory Handset
  • Handset Battery
  • Handset Charger Cradle
  • Power Adapter for Charger Cradle
  • User's Manual (this document)

Note: This is an accessory handset and requires an AT&T EL52219 series phone system to operate.

Setup

1. Battery Installation

  1. Locate the battery compartment on the back of the handset.
  2. Open the battery compartment cover.
  3. Connect the battery pack plug into the jack inside the compartment, ensuring correct polarity.
  4. Place the battery pack into the compartment.
  5. Close the battery compartment cover securely.

2. Charging the Handset

Before initial use, charge the handset for at least 16 hours. A full charge ensures optimal battery performance.

  1. Plug the small end of the power adapter into the power jack on the back of the charger cradle.
  2. Plug the large end of the power adapter into a standard electrical outlet not controlled by a wall switch.
  3. Place the handset face forward in the charger cradle. The "CHARGE" indicator light on the handset will illuminate, confirming it is charging.
AT&T EL50019 Accessory Handset in charging cradle

Figure 2: The AT&T EL50019 Accessory Handset placed in its charging cradle.

3. Registering the Handset

This accessory handset must be registered to your AT&T EL52219 series base unit before use. Refer to your main EL52219 series phone system manual for detailed registration instructions. Typically, this involves placing the handset in the base unit's charger and pressing a registration button on the base unit.

4. Initial Settings (Date/Time)

Once registered, the handset may prompt you to set the date and time. Follow the on-screen instructions using the navigation keys and the MENU/SELECT button. Correct date and time settings are crucial for Caller ID and call log accuracy.

Operating Instructions

Making and Receiving Calls

  • To Make a Call: Press PHONE/FLASH or any dialing key, then dial the number.
  • To Answer a Call: When the phone rings, press PHONE/FLASH or any dialing key.
  • To End a Call: Press OFF/CANCEL or place the handset back in the charger cradle.

Speakerphone Function

The EL50019 features a simulated full-duplex speakerphone, allowing both parties to speak and be heard simultaneously for more natural conversations.

  • To Activate Speakerphone: During a call, press the SPEAKER button.
  • To Switch Back to Handset: Press PHONE/FLASH.

Caller ID/Call Waiting

The handset displays the caller's name and number (if available) for incoming calls. It also supports Call Waiting, allowing you to answer a second call while on the phone.

  • Review Caller ID History: Press CID to scroll through the 50-name and number caller ID history.
  • To Answer a Waiting Call: Press PHONE/FLASH when you hear the call waiting tone.

Phonebook Directory

Store up to 50 names and numbers in the phonebook for quick dialing.

  • Access Phonebook: Press DIR.
  • Add/Edit Entries: Follow on-screen prompts after pressing MENU/SELECT and navigating to the Phonebook option.

Redial and Mute

  • Redial: Press REDIAL to view the last 10 dialed numbers. Press PHONE/FLASH to dial a selected number.
  • Mute: During a call, press MUTE to temporarily silence your microphone. Press again to unmute.

Quiet Mode

Activate Quiet Mode to silence all ringers on the handset for a set period, useful for undisturbed sleep or meetings.

  • Activate/Deactivate: Press and hold the QUIET# button. Follow the prompts to set the duration.

Voicemail

The handset features a voicemail waiting indicator and quick access key.

  • Access Voicemail: When the voicemail indicator is on, press and hold 1 (or the designated voicemail access key) to dial your voicemail service.

Intercom and Conference Calls

If you have multiple registered handsets, you can use the intercom feature or conduct conference calls.

  • Intercom: Press INT, then dial the number of the handset you wish to call.
  • Conference Call: During an external call, press MENU/SELECT, select "Conference," then dial the internal handset or external line you wish to add.

Volume Control

Adjust the listening volume during a call or the ringer volume when idle.

  • Call Volume: Press VOLUME up or down during a call.
  • Ringer Volume: Press VOLUME up or down when the handset is idle.

Maintenance

Cleaning the Handset

Clean the handset and charger cradle with a soft, slightly damp cloth. Do not use cleaning sprays or harsh chemicals, as they may damage the finish or electrical components.

Battery Care

  • To preserve battery life, avoid overcharging by leaving the handset off the charger for short periods after it is fully charged.
  • If the handset will not be used for an extended period, remove the battery to prevent leakage.
  • Replace the battery when the handset consistently shows a low battery indicator or experiences significantly reduced talk/standby time.

Troubleshooting

If you experience difficulty with your phone, please try the following suggestions. For customer service, visit the AT&T website or refer to the contact information provided with your main EL52219 series phone system.

ProblemSolution
No dial tone.
  • Ensure the handset battery is charged.
  • Verify the handset is registered to the base unit.
  • Check that the main base unit is properly connected to the telephone line and power.
Handset does not charge.
  • Ensure the power adapter is securely plugged into the charger cradle and a working electrical outlet.
  • Clean the charging contacts on both the handset and the cradle with a dry cloth.
  • Verify the battery is correctly installed.
Poor sound quality.
  • Move closer to the main base unit.
  • Avoid using the phone near other electronic devices that may cause interference.
  • Check the telephone line connection at the main base unit.
Display is blank or dim.
  • Charge the handset battery.
  • Ensure the handset is powered on.

Specifications

FeatureDetail
ModelEL50019 (Accessory Handset)
TechnologyDECT 6.0 Digital Technology
Caller IdentificationYes (50 name/number history)
Phonebook Capacity50 names and numbers
SpeakerphoneSimulated Full-Duplex Handset Speakerphone
DisplayExtra-large LCD, Backlit
KeypadBacklit, Enlarged Font
Quiet ModeYes
ECO ModePower-conserving technology
Redial MemoryLast 10 numbers
IntercomYes (between handsets)
Conference CallYes (between outside line and up to 2 cordless handsets)
Power SourceCorded Electric (for charger cradle)
Batteries1 Unknown battery (included)
Dimensions (Package)9 x 6 x 4 inches
Weight (Item)3 pounds

Warranty and Support

For warranty information and technical support, please refer to the documentation included with your original AT&T EL52219 series phone system. You may also visit the official AT&T website for cordless phones or contact their customer service directly. Keep your purchase receipt as proof of purchase for warranty claims.

Online Support: www.att.com/support

© 2023 AT&T. All rights reserved. AT&T and the AT&T logo are trademarks of AT&T Intellectual Property.

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