Totolink N350RT WiFi Router User Manual

1. Introduction

This user manual provides detailed instructions for setting up, operating, maintaining, and troubleshooting your Totolink N350RT WiFi Router. The N350RT is a 2.4 GHz single-band wireless router offering up to 300 Mbps speed, equipped with 5 RJ45 100 Mbps ports (1 WAN, 4 LAN), and two 5 dBi antennas for stable wireless connectivity. It includes features such as WPS, parental control, IPTV support, Multi SSID, and remote management via a mobile application.

Please read this manual carefully before using the device to ensure proper installation and optimal performance.

2. Package Contents

The package should contain the following items:

• Totolink N350RT WiFi Router
• Power Adapter
• Ethernet Cable
• Quick Installation Guide (may vary by region)

If any item is missing or damaged, please contact your retailer.

3. Hardware Overview

3.1 Front Panel

Figure 3.1: Front view of the Totolink N350RT router, showing the LED indicators and the WPS/RST button.

The front panel features LED indicators that display the operational status of the router and its connections. It also includes a multi-function button for WPS and Reset operations.

• Power LED: Indicates the power status of the device.
• WLAN LED: Indicates the status of the wireless network.
• LAN LEDs (1-4): Indicate activity on the respective LAN ports.
• WAN LED: Indicates the status of the internet connection.
• WPS/RST Button: Press briefly to activate WPS. Press and hold for 5-10 seconds to perform a factory reset.

3.2 Rear Panel

Figure 3.2: Rear view of the Totolink N350RT router, showing the WAN, LAN, and power ports, along with the antennas.

The rear panel provides all the necessary ports for network connectivity and power input.

• DC IN Port: Connect the provided power adapter here.
• WAN Port (Yellow): Connect an Ethernet cable from your modem or main internet source to this port.
• LAN Ports (Red, 1-4): Connect your wired devices (e.g., computers, gaming consoles) to these ports.
• Antennas: Two external 5 dBi antennas for wireless signal transmission and reception. Ensure they are properly oriented for optimal coverage.

4. Setup

4.1 Connect the Hardware

1. Power Off: Ensure your modem and computer are turned off.
2. Connect Modem: Connect one end of an Ethernet cable to the LAN port of your modem and the other end to the WAN port (yellow) of the N350RT router.
3. Connect Power: Connect the power adapter to the DC IN port of the router and plug the other end into a power outlet.
4. Power On: Power on your modem first, then wait for it to establish an internet connection. After that, power on the Totolink N350RT router.
5. Verify LEDs: Check the Power, WLAN, and WAN LEDs on the front panel. They should be lit, indicating proper operation.

4.2 Access the Web Management Interface

1. Connect to Router:
   • Wired: Connect your computer to one of the LAN ports (red) on the router using an Ethernet cable.
   • Wireless: Connect your computer or mobile device to the router's default WiFi network. The default SSID (network name) and password are usually printed on a label on the bottom of the router.
2. Open Browser: Open a web browser (e.g., Chrome, Firefox, Edge) on your connected device.
3. Enter IP Address: In the address bar, type the default IP address of the router, typically 192.168.0.1 or 192.168.1.1, and press Enter. Refer to the label on your router for the exact default IP and login credentials.
4. Login: Enter the default username and password when prompted. These are also usually found on the router's label.

4.3 Run Quick Setup Wizard

Upon first login, the router may automatically launch a Quick Setup Wizard. Follow the on-screen instructions to configure your internet connection and wireless settings:

• WAN Connection Type: Select your internet service provider's connection type (e.g., DHCP, Static IP, PPPoE).
• Wireless Settings: Set your desired WiFi network name (SSID) and a strong password for your wireless network.
• Administrator Password: Change the default administrator password for the router's web interface for security purposes.

After completing the wizard, the router will restart, and your internet and wireless connections should be active.

5. Operating the Router

This section covers common operational features of your Totolink N350RT router.

5.1 Wireless Settings

To modify your wireless network name (SSID), password, or security type:

1. Log in to the web management interface.
2. Navigate to Wireless > Basic Settings or Wireless > Security.
3. Change the SSID, select a security mode (WPA2-PSK is recommended), and enter a new password.
4. Save your changes and restart the router if prompted.

5.2 Parental Control

The parental control feature allows you to manage internet access for specific devices or users on your network.

1. Log in to the web management interface.
2. Go to Advanced Setup > Parental Control.
3. You can block specific websites by URL or keyword, and set time schedules for internet access for connected devices.
4. Apply settings and save.

5.3 Guest Network (Multi SSID)

Create a separate wireless network for guests to provide internet access without sharing your main network resources or password.

1. Log in to the web management interface.
2. Navigate to Wireless > Multi SSID or Guest Network.
3. Enable the guest network, set a unique SSID and password, and configure access restrictions if desired.
4. Save your configuration.

5.4 WPS Function

WPS (Wi-Fi Protected Setup) allows you to connect WPS-compatible devices to your wireless network quickly without entering the password.

• Using the Button: Press the WPS/RST button on the front panel of the router briefly. Within two minutes, activate WPS on your client device (e.g., wireless adapter, smartphone). The devices will automatically connect.
• Using PIN: Some devices may require a PIN. You can find the WPS PIN in the router's web management interface under Wireless > WPS.

5.5 IPTV Support

The N350RT supports IPTV services. Configuration details may vary depending on your IPTV provider. Typically, you can find IPTV settings under Advanced Setup > IPTV in the web management interface. Consult your IPTV provider's documentation for specific settings.

5.6 Remote Control Application

Manage your router's functions from your mobile phone using the dedicated Totolink remote control application. Download the application from your device's app store (e.g., Google Play Store, Apple App Store) and follow the in-app instructions to connect to and manage your N350RT router.

6. Maintenance

6.1 Firmware Upgrade

Keeping your router's firmware up-to-date ensures optimal performance, security, and access to new features.

1. Download the latest firmware file for the N350RT from the official Totolink website (www.totolink.net).
2. Log in to the router's web management interface.
3. Navigate to System Tools > Firmware Upgrade.
4. Browse to the downloaded firmware file and click Upgrade.
5. Do not power off the router during the upgrade process. The router will restart automatically after the upgrade is complete.

6.2 Backup and Restore Configuration

You can back up your router's current configuration settings to a file on your computer and restore them later if needed.

• Backup: Go to System Tools > Backup & Restore and click Backup to save the configuration file.
• Restore: Go to System Tools > Backup & Restore, browse for your saved configuration file, and click Restore. The router will restart after restoring.

6.3 Factory Reset

A factory reset will revert all settings to their default values. This can be useful for troubleshooting or when reconfiguring the router.

• Using the Button: With the router powered on, press and hold the WPS/RST button on the front panel for approximately 5-10 seconds until the LEDs flash. Release the button, and the router will restart with factory default settings.
• Using Web Interface: Log in to the web management interface, go to System Tools > Factory Defaults, and click Restore.

6.4 Cleaning

To maintain the router's performance and lifespan, keep it clean and free from dust. Use a soft, dry cloth to wipe the exterior. Do not use liquid cleaners or aerosols.

7. Troubleshooting

This section addresses common issues you might encounter with your N350RT router.

7.1 No Internet Access

• Check Cables: Ensure all Ethernet cables are securely connected to the correct ports (WAN to modem, LAN to devices).
• Modem Status: Verify that your modem is working correctly and has an active internet connection.
• WAN Settings: Log in to the router's web interface and check the WAN settings under Network > WAN Settings. Ensure the connection type (DHCP, Static IP, PPPoE) matches your ISP's requirements.
• Restart Devices: Power cycle your modem, then the router, and then your computer/device.

7.2 Cannot Access Web Management Interface

• IP Address: Ensure you are using the correct default IP address (e.g., 192.168.0.1 or 192.168.1.1).
• Network Connection: Verify your device is connected to the router either via Ethernet cable to a LAN port or wirelessly to the router's WiFi network.
• IP Settings: Ensure your computer's network adapter is set to obtain an IP address automatically (DHCP).
• Firewall/Antivirus: Temporarily disable any firewall or antivirus software on your computer that might be blocking access.
• Factory Reset: If all else fails, perform a factory reset (see Section 6.3) to revert to default settings, then try accessing the interface again.

7.3 Slow Wireless Speed

• Signal Strength: Ensure your device is within good range of the router. Obstacles like walls and floors can degrade signal.
• Channel Interference: Log in to the web interface, go to Wireless > Advanced Settings, and try changing the wireless channel to a less congested one (e.g., 1, 6, or 11).
• Firmware: Ensure your router has the latest firmware installed (see Section 6.1).
• Device Compatibility: Ensure your wireless client device supports 802.11n for optimal 2.4 GHz performance.
• Number of Devices: Too many devices actively using the network can reduce overall speed.

8. Specifications

9. Warranty and Support

9.1 Warranty Information

The Totolink N350RT router comes with a 36-month warranty from the date of purchase. This warranty covers manufacturing defects and ensures the product meets its specified performance. Please retain your proof of purchase for warranty claims.

The warranty does not cover damage caused by misuse, accidents, unauthorized modifications, or natural disasters.

9.2 Technical Support

For technical assistance, troubleshooting, or further inquiries, please visit the official Totolink website at www.totolink.net. You can find FAQs, updated drivers, firmware, and contact information for customer support in your region.

Before contacting support, please review the troubleshooting section of this manual and ensure your router has the latest firmware.