ZTE EB64G

ZTE Buds EB64G Wireless Earbuds User Manual

Model: EB64G

1. Introduction

Thank you for choosing the ZTE Buds EB64G Wireless Earbuds. This manual provides essential information for setting up, operating, and maintaining your earbuds to ensure optimal performance and longevity. Please read it carefully before use.

ZTE Buds EB64G Wireless Earbuds with charging case, highlighting 23 hours battery, lightweight design, intuitive touch control, and Bluetooth 5.0.

Image: ZTE Buds EB64G Wireless Earbuds in their charging case, showcasing key features.

The ZTE Buds EB64G offer a seamless audio experience with advanced features:

  • Bluetooth 5.0 Connectivity: Ensures stable and instant pairing with your devices.
  • Extended Battery Life: Up to 23 hours of total playback with the portable charging case.
  • Environmental Noise Cancellation (ENC): Provides clear call quality by filtering ambient noise.
  • IPX4 Water Resistance: Protects against splashes and sweat, suitable for workouts and light rain.
  • Intuitive Touch Control: Manage calls, music, and voice assistant with simple taps.
  • Lightweight Design: Each earbud weighs only 3.4g for comfortable wear.

2. What's in the Box

Upon unpacking your ZTE Buds EB64G, please ensure all the following items are present:

  • ZTE Buds EB64G Wireless Earbuds (Left and Right)
  • Charging Case
  • USB-C Charging Cable
  • User Manual (this document)
ZTE Buds EB64G Wireless Earbuds in their open charging case, showing the two earbuds nestled inside.

Image: The ZTE Buds EB64G earbuds inside their open charging case.

3. Setup

3.1 Charging the Earbuds and Case

Before first use, fully charge the earbuds and the charging case.

  • Connect the provided USB-C cable to the charging port on the case and to a power source.
  • The indicator light on the case will show charging status.
  • Place the earbuds into the charging case to charge them.

Charging Times:

  • Earbuds: Approximately 1.5 hours
  • Charging Case: Approximately 2.5 hours
Diagram illustrating 23 hours of battery life, with details on earbud and case charging times.

Image: Battery life and charging duration details for ZTE Buds EB64G.

3.2 Pairing with Your Device

  1. Ensure the earbuds are charged.
  2. Open the charging case. The earbuds will automatically enter pairing mode.
  3. On your device (smartphone, tablet, etc.), enable Bluetooth.
  4. Search for available Bluetooth devices and select "ZTE Buds" from the list.
  5. Once connected, the earbuds are ready for use.

After the initial pairing, the earbuds will automatically connect to your device when you open the charging case, provided Bluetooth is enabled on your device.

Illustration of a smartphone screen showing 'ZTE Buds' available for Bluetooth pairing.

Image: Bluetooth 5.0 pairing process with a mobile device.

4. Operating Instructions

4.1 Touch Controls

The ZTE Buds EB64G feature intuitive touch controls on each earbud. The functions are as follows:

Diagram showing touch control gestures for calls, music, and general functions on the ZTE Buds EB64G.

Image: Detailed touch control guide for ZTE Buds EB64G.

ActionGesture (Left or Right Earbud)
Calls:
Answer/Hang up callTwo taps
Reject callPress and hold for 1.5 seconds
Music:
Adjust volumeOne tap
Play/PauseTwo taps
Previous trackPress and hold for 1.5 seconds (Left earbud)
Next trackPress and hold for 1.5 seconds (Right earbud)
General:
Activate voice assistant (Google Assistant, Siri, Bixby)Three taps (Left or Right earbud)
Reset pairing records (must be disconnected first)Three taps (Left and Right earbuds simultaneously)

5. Maintenance

Proper maintenance ensures the longevity and performance of your ZTE Buds EB64G.

5.1 Cleaning

  • Regularly clean the earbuds and charging case with a soft, dry, lint-free cloth.
  • Do not use abrasive cleaners, solvents, or aerosol sprays.
  • Ensure charging contacts on both earbuds and case are free from dust and debris.

5.2 Storage

  • When not in use, store the earbuds in their charging case.
  • Keep the device in a cool, dry place, away from extreme temperatures and direct sunlight.
  • Avoid exposing the earbuds to water or excessive moisture, despite their IPX4 rating.

6. Troubleshooting

If you encounter issues with your ZTE Buds EB64G, try the following solutions:

ProblemPossible Solution
Earbuds not pairing
  • Ensure earbuds are charged.
  • Turn off and on Bluetooth on your device.
  • Perform a factory reset (three taps on both earbuds simultaneously while disconnected).
  • Delete "ZTE Buds" from your device's Bluetooth list and re-pair.
No sound from one earbud
  • Place both earbuds back in the case, close it, then open it again.
  • Check device's audio balance settings.
  • Try re-pairing the earbuds.
Charging issues
  • Ensure the USB-C cable is securely connected.
  • Try a different USB-C cable and power adapter.
  • Clean the charging contacts on the earbuds and inside the case.
Poor call quality
  • Ensure earbuds are properly seated in your ears.
  • Move closer to your connected device.
  • Check for environmental interference.

If the problem persists after trying these steps, please contact customer support.

7. Specifications

FeatureDetail
Model NumberEB64G
Bluetooth Version5.0
Earbud Battery Life (Music)Up to 5 hours
Earbud Battery Life (Calls)Up to 4 hours
Total Battery Life (with Case)Up to 23 hours
Earbud Battery Capacity43mAh (each)
Charging Case Battery Capacity500mAh
Earbud Charging TimeApprox. 1.5 hours
Case Charging TimeApprox. 2.5 hours
Water Resistance RatingIPX4
Noise ControlEnvironmental Noise Cancellation (ENC)
Charging PortUSB-C
Earbud Weight3.4g (each)
Frequency Range20 Hz - 20,000 Hz
Compatible DevicesAndroid, Samsung TV, iPhone
Control MethodTouch

8. Warranty and Support

8.1 Warranty Information

The ZTE Buds EB64G come with a three-year manufacturer's warranty from the date of purchase. This warranty covers defects in materials and workmanship under normal use. It does not cover damage caused by misuse, accidents, unauthorized modifications, or normal wear and tear.

Please retain your proof of purchase for warranty claims.

8.2 Customer Support

For further assistance, technical support, or warranty inquiries, please visit the official ZTE store or contact their customer service:

  • ZTE Official Store: Visit ZTE Store on Amazon
  • Refer to the contact information provided on the product packaging or ZTE's official website for specific regional support details.

© 2024 ZTE. All rights reserved.

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