1. Introduction
This user manual provides detailed instructions for the SANSUI ES-24X3 24-inch 100Hz IPS Monitor. It covers essential information regarding setup, operation, maintenance, and troubleshooting to ensure optimal performance and longevity of your display. Please read this manual thoroughly before using the product.
2. What's in the Box
Verify that all components are present in the packaging:
- 1 x SANSUI ES-24X3 Monitor
- 1 x Monitor Stand (Base and Neck)
- 1 x Power Adapter
- 1 x HDMI Cable (1.5m)
- 1 x USB Type-C Cable
- 1 x User Manual (this document)

Figure 2: Package Contents and Monitor Dimensions
3. Setup
3.1 Physical Assembly
- Carefully remove the monitor and all components from the packaging.
- Attach the stand neck to the monitor panel by aligning the tabs and sliding it into the slot until it clicks securely.
- Attach the stand base to the stand neck and secure it with the provided screw.
- Place the assembled monitor on a stable, flat surface.

Figure 3: Easy Monitor Stand Assembly
3.2 Connecting Your Monitor
Connect the monitor to your computer or other devices using the appropriate cables. The monitor supports multiple input options:
- HDMI: Connect an HDMI cable from your device's HDMI output to the monitor's HDMI input.
- DisplayPort (DP): Connect a DisplayPort cable from your device's DP output to the monitor's DP input.
- USB Type-C: Connect a USB Type-C cable from your compatible device to the monitor's Type-C input for video, audio, and power delivery.
- Audio Out (Earphone): Connect external speakers or headphones to the 3.5mm audio jack.
- DC IN: Connect the power adapter to this port and then to a power outlet.

Figure 4: Monitor Input/Output Ports
3.3 Initial Power On
After connecting all necessary cables, press the power button on the monitor. The SANSUI logo will appear, and the monitor will attempt to detect an active input signal.
Video 1: SANSUI 24-inch 100Hz IPS Monitor Overview (Shows physical features and setup)
4. Operating Instructions
4.1 Display Features
- 100Hz Refresh Rate: Experience smoother visuals and reduced motion blur, ideal for gaming and fast-paced content.
- FHD 1080P IPS Panel: Enjoy crisp, clear Full High Definition (1920x1080) resolution with vibrant colors and wide 178° viewing angles from the IPS panel.
- HDR10 Support: Provides enhanced contrast and color accuracy for a more immersive visual experience with compatible content.
- Ergonomic Design: The monitor features a tilt-adjustable stand (-5° to 15°) for comfortable viewing angles. It is also VESA mounting compliant (75 x 75mm).
- Built-in Speakers: Integrated speakers provide audio output for convenience.

Figure 5: 100Hz Flicker-Free Display

Figure 6: FHD Resolution Comparison

Figure 7: Ultra-Wide Viewing Angles

Figure 8: HDR10 Image Quality

Figure 9: Humanized Design with Tilt Adjustment
4.2 Menu Navigation (OSD)
The On-Screen Display (OSD) menu allows you to adjust various monitor settings. Access the OSD using the joystick or buttons located on the bottom bezel of the monitor. Common settings include:
- Brightness/Contrast: Adjust the overall luminance and contrast levels.
- Input Source: Manually select the active input (HDMI, DP, Type-C).
- Picture Mode: Choose from preset modes (e.g., Standard, Game, Movie, Text) or customize your own.
- Color Adjust: Fine-tune color temperature, hue, and saturation.
- Resolution: View or change the display resolution.
4.3 Game Assistance Modes
The monitor includes features designed to enhance your gaming experience:
- RTS/FPS Modes: Optimized display settings for Real-Time Strategy and First-Person Shooter games.
- Crosshair: An on-screen crosshair can be enabled for improved aiming accuracy in games.
Video 2: SANSUI 24-inch 100Hz IPS Monitor Gaming Features (Shows game modes and performance)
5. Maintenance
- Cleaning the Screen: Gently wipe the screen with a soft, lint-free cloth. For stubborn marks, dampen the cloth with a small amount of screen cleaner. Avoid using harsh chemicals or abrasive materials.
- General Care: Keep the monitor away from direct sunlight, excessive heat, and moisture. Ensure proper ventilation around the monitor.
6. Troubleshooting
- No Signal Message: Ensure all video cables (HDMI, DP, Type-C) are securely connected to both the monitor and the source device. Verify the correct input source is selected in the OSD menu.
- Monitor Turns Off Randomly: Check power connections. Ensure the power adapter is firmly plugged into both the monitor and the wall outlet. Test with a different power outlet if possible.
- Poor Audio Quality from Built-in Speakers: The built-in speakers are designed for basic audio. For higher quality sound, connect external speakers or headphones to the monitor's audio out port. Adjust volume settings on both the monitor and the source device.
- Color Accuracy Issues: Adjust color settings (brightness, contrast, color temperature) via the OSD menu. Ensure your graphics card drivers are up to date.
7. Specifications
| Feature | Specification |
|---|---|
| Screen Size | 24 Inches |
| Screen Resolution | 1920x1080 (FHD 1080p) |
| Max Screen Resolution | 1920 x 1080 Pixels |
| Refresh Rate | 100Hz |
| Panel Type | IPS |
| Aspect Ratio | 16:9 |
| Connectivity | HDMI, DisplayPort, USB Type-C |
| Special Features | HDR10, Tilt Adjustable (-5° to 15°), VESA Mounting (75x75mm), Ultra-thin Bezel, Anti-Glare, Anti-Flicker, Low Blue Light, Built-in Speakers |
| Item Weight | 8.53 pounds |
| Product Dimensions | 4.1 x 23.4 x 15.3 inches |
| Color | Black |
8. Warranty and Support
The SANSUI ES-24X3 Monitor comes with the following:
- 30-day money-back guarantee
- 12-month warranty
For further assistance, please refer to the official User Manual PDF available online or contact SANSUI customer support.
Official User Manual (PDF): Download Here
