1. Introduction
This manual provides essential information for the safe and efficient operation, maintenance, and troubleshooting of your Goodman 3 Ton 14.5 SEER2 Single Stage Air Conditioner (GSXN403610) and 80,000 BTU 96% AFUE Multi-Speed Gas Furnace (GM9C960804CN) with CAPTA3626C4 Indoor Coil. Please read this manual thoroughly before using the system and retain it for future reference.
2. Safety Information
WARNING: Improper installation, adjustment, alteration, service, or maintenance can cause property damage, personal injury, or loss of life. Installation and service must be performed by a qualified installer or service agency.
- Always disconnect power to the unit before performing any maintenance or service.
- Ensure proper ventilation when operating the gas furnace.
- Do not store or use gasoline or other flammable vapors and liquids in the vicinity of this or any other appliance.
- Keep the area around the unit clear of combustible materials.
- This system contains refrigerant under pressure. Only qualified personnel should handle refrigerants.
3. Product Overview
Your Goodman HVAC system is designed to provide reliable heating and cooling for your home. It consists of three primary components:
- Goodman GSXN403610 Single Stage Air Conditioner: The outdoor unit responsible for cooling your home.
- Goodman GM9C960804CN Multi-Speed Gas Furnace: The indoor unit providing efficient heating.
- Goodman CAPTA3626C4 Indoor Coil: Works in conjunction with the air conditioner to cool the air.
Key Features:
- Air Conditioner: 14.5 SEER2 efficiency rating, single-stage operation, R-410A refrigerant.
- Gas Furnace: 96% AFUE efficiency rating, multi-speed ECM blower motor, SureStart Silicon Nitride igniter for long life, heavy-duty stainless-steel/aluminized-steel tubular heat exchanger, stainless-steel secondary heat exchanger, quiet two-speed induced draft blower, self-diagnostic control board with constant memory fault code history output to an LED.
- Indoor Coil: Designed for optimal performance with the air conditioner and furnace.
System Components

Specifications




Energy Efficiency


Product Videos
Video 1: Learn more about the features and benefits of Goodman Gas Furnaces. This video provides an overview of the furnace's design and operational advantages.
Video 2: A concise overview of the Goodman 3 Ton 14.5 SEER2 system, including models GSXN403610, CAPTA3626C4, and GM9C960804CN. Highlights key aspects of the complete HVAC system.
4. Setup and Installation
Installation of this Goodman HVAC system must be performed by a qualified and licensed HVAC professional. Attempting to install the system yourself can result in serious injury, property damage, and void your warranty.
The installer will ensure:
- Proper sizing and placement of all components (outdoor unit, indoor coil, furnace).
- Correct electrical wiring and gas line connections according to local codes.
- Accurate refrigerant charging and leak testing.
- Ductwork integrity and proper airflow.
- Thermostat installation and configuration.
5. Operating Instructions
Once installed by a professional, your Goodman HVAC system is typically controlled via a thermostat. Refer to your thermostat's user manual for specific programming and operation instructions.
Basic Operation:
- Power On: Ensure the main power switch to the furnace and outdoor unit is in the 'ON' position.
- Mode Selection: Use your thermostat to select the desired mode: 'HEAT' for furnace operation, 'COOL' for air conditioner operation, or 'AUTO' to allow the system to switch between heating and cooling as needed.
- Temperature Setting: Set your desired temperature. The system will automatically activate to maintain this temperature.
- Fan Control: Select 'AUTO' for the fan to run only when heating or cooling, or 'ON' for continuous fan operation to circulate air.
6. Maintenance
Regular maintenance is crucial for the longevity and efficiency of your Goodman HVAC system. Some tasks can be performed by the homeowner, while others require a qualified technician.
Homeowner Maintenance:
- Filter Replacement: Check and replace the air filter monthly, or more frequently if you have pets or allergies. A dirty filter restricts airflow and reduces efficiency.
- Clear Outdoor Unit: Keep the area around the outdoor air conditioner unit clear of debris, leaves, and vegetation to ensure proper airflow.
- Keep Vents Clear: Ensure all supply and return air vents inside your home are unobstructed.
Professional Maintenance (Annual):
Schedule annual maintenance with a qualified HVAC technician. This typically includes:
- Cleaning of coils (indoor and outdoor).
- Checking refrigerant levels and pressure.
- Inspecting electrical connections and components.
- Lubricating moving parts.
- Checking gas pressure and burner operation for the furnace.
- Inspecting the heat exchanger for cracks or damage.
- Testing safety controls.
7. Troubleshooting
Before calling for service, check the following common issues:
- No Heating/Cooling: Check if the thermostat is set to the correct mode and temperature. Ensure the system's power switches are ON. Check circuit breakers.
- Insufficient Heating/Cooling: Replace dirty air filters. Ensure all vents are open and unobstructed.
- Unusual Noises: Minor noises are normal, but loud or persistent noises may indicate a problem. Contact a technician.
- Furnace Not Igniting: Check the gas supply. The self-diagnostic control board on the GM9C960804CN furnace may display a fault code via an LED; consult your installer or a technician for interpretation.
If these steps do not resolve the issue, or if you suspect a gas leak or electrical problem, immediately turn off the system and contact a qualified HVAC technician.
8. Warranty Information
Your Goodman HVAC system comes with a comprehensive warranty. To ensure your warranty is valid, the system must be installed by a qualified installer and registered online within 60 days of installation.

Limited Warranty Details:
- Lifetime Compressor Limited Warranty: Covers the compressor component.
- 10 Year Unit Replacement Limited Warranty: Covers replacement of the entire unit under specific conditions.
- Lifetime Heat Exchanger Limited Warranty: Covers the heat exchanger component of the furnace.
For complete details regarding your specific warranty terms, conditions, and registration process, please refer to the warranty certificate provided with your unit or visit the official Goodman website.
9. Support and Contact Information
For technical support, service, or warranty claims, please contact your installing HVAC contractor or the authorized Goodman dealer from whom you purchased the system. They are best equipped to provide assistance specific to your installation.
You can also find general product information and locate authorized dealers on the official Goodman website.





