1. Introduction
Thank you for choosing the BESTHERM TALYA 2000W Electric Radiant Panel Heater. This manual provides essential information for the safe and efficient operation, installation, and maintenance of your new heater. Please read these instructions thoroughly before installation and use, and keep them for future reference.
The TALYA 2000W is a fixed electric radiant panel heater designed to provide rapid and efficient heating. Its aluminum heating element ensures quick temperature rise, making it suitable for transitional rooms and areas requiring fast warmth. The integrated electronic thermostat offers precise temperature control and programmable weekly modes for enhanced comfort and energy efficiency.

Image 1: Front view of the BESTHERM TALYA 2000W Electric Radiant Panel Heater.
2. Safety Instructions
WARNING: Failure to follow these safety instructions may result in electric shock, fire, or injury.
- Read all instructions before using this heater.
- Do not use this heater in the immediate vicinity of a bath, shower, or swimming pool.
- Do not cover the heater. Covering the heater may cause overheating.
- Keep flammable materials such as furniture, curtains, and other combustible items at least 1 meter (3 feet) away from the front and sides of the heater.
- Do not insert or allow foreign objects to enter any ventilation or exhaust opening as this may cause an electric shock or fire, or damage the heater.
- This appliance is not intended for use by persons (including children) with reduced physical, sensory or mental capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction concerning use of the appliance by a person responsible for their safety.
- Children should be supervised to ensure that they do not play with the appliance.
- If the supply cord is damaged, it must be replaced by the manufacturer, its service agent, or similarly qualified persons in order to avoid a hazard.
- Ensure the voltage indicated on the rating label corresponds to the mains voltage in your home.
- Always unplug the heater when not in use.
3. Package Contents
Carefully unpack your heater and check that all items are present and undamaged. If any items are missing or damaged, contact your retailer immediately.
- BESTHERM TALYA 2000W Electric Radiant Panel Heater
- Wall mounting bracket(s)
- Fixing screws and wall plugs
- User Manual (this document)
4. Setup and Installation
The TALYA 2000W heater is designed for fixed wall mounting. Ensure the installation location complies with all local electrical and safety regulations.
4.1 Choosing an Installation Location
- Install the heater on a flat, vertical wall.
- Maintain minimum distances from walls, furniture, and other objects as specified in local regulations and safety guidelines (typically 1 meter from flammable materials).
- Avoid installing directly below an electrical outlet.
- Ensure the wall can support the weight of the heater (approximately 6.3 kg).
4.2 Mounting the Heater
- Mark the desired position for the mounting bracket on the wall. Use a level to ensure it is straight.
- Drill holes at the marked positions. The size of the drill bit should match the provided wall plugs.
- Insert the wall plugs into the drilled holes.
- Secure the mounting bracket to the wall using the provided screws.
- Carefully lift the heater and hook it onto the mounting bracket. Ensure it is securely seated.
- Connect the heater to a suitable electrical outlet.

Image 2: Example of the heater installed on a wall in a living room setting.
5. Operating Instructions
The TALYA 2000W heater features an electronic thermostat with an LCD screen and touch controls for easy operation.
5.1 Control Panel Overview

Image 3: Close-up of the heater's control panel with LCD display and touch buttons.
- Power Button (⏻): Turns the heater ON or OFF.
- Up/Down Arrows (⌃ / ⌄): Adjust temperature settings or navigate menus.
- PRG Button: Accesses programming modes.
- M Button: Selects operating modes (Comfort, Eco, Frost Protection, etc.).
- LCD Screen: Displays current temperature, time, mode, and program status.
5.2 Basic Operation
- Power On/Off: Press the Power button (⏻) to turn the heater on. Press again to turn it off.
- Set Temperature: When the heater is on, use the Up (⌃) and Down (⌄) arrows to adjust the desired room temperature. The temperature can be set with 0.1°C precision.
- Select Mode: Press the 'M' button to cycle through available operating modes: Comfort, Comfort -1°C, Comfort -2°C, Eco, Frost Protection (Hors gel), and Off (Arrêt).
6. Programming
The TALYA 2000W heater offers flexible programming options to optimize energy consumption and comfort.
6.1 Weekly Programs
The heater comes with 3 pre-recorded weekly programs (P1, P2, P3). You can select one of these or configure your own custom weekly program.
- Press the 'PRG' button to enter programming mode.
- Use the Up (⌃) and Down (⌄) arrows to select P1, P2, P3, or a custom program slot.
- Confirm your selection to activate the program.
6.2 Custom Program Configuration
Detailed steps for setting up a custom weekly program are provided in the full manual. This typically involves setting desired temperatures for different time slots across each day of the week.
6.3 Pilot Wire (Fil Pilote 6 ordres)
If your electrical installation includes a 6-order pilot wire, you can connect it to the heater to remotely control its operating mode. The available modes are:
- Comfort
- Comfort -1°C
- Comfort -2°C
- Eco
- Frost Protection (Hors gel)
- Off (Arrêt)
7. Special Features
- Automatic Open Window Detection: The heater can detect a sudden drop in temperature, indicating an open window, and temporarily suspend heating to save energy.
- Child Lock: Activates a child safety lock on the control panel to prevent accidental changes to settings. Refer to the full manual for activation/deactivation steps.
- Overheat Protection: The heater is equipped with a safety device that automatically switches off the unit in case of overheating. If this occurs, unplug the heater and allow it to cool down before attempting to restart.
8. Maintenance
Regular maintenance ensures the longevity and efficient operation of your heater.
- Cleaning: Always unplug the heater from the power outlet before cleaning. Use a soft, damp cloth to wipe the exterior surfaces. Do not use abrasive cleaners, solvents, or harsh chemicals.
- Dust Removal: Periodically vacuum or gently brush any dust from the air inlets and outlets to maintain optimal airflow.
- Do not attempt to open or repair the heater yourself. Refer all servicing to qualified personnel.
9. Troubleshooting
If you encounter issues with your heater, refer to the following common problems and solutions:
| Problem | Possible Cause | Solution |
|---|---|---|
| Heater does not turn on. | No power supply. Overheat protection activated. | Check if the heater is plugged in and the power outlet is working. Unplug the heater, allow it to cool down for 30 minutes, then plug it back in. Ensure vents are not blocked. |
| Heater is on but not heating. | Temperature setting is too low. Open window detection activated. | Increase the desired temperature setting. Close any open windows or doors. The heater will resume normal operation. |
| Unusual noise or smell. | First use (new heater smell). Dust accumulation. Internal fault. | A slight odor during first use is normal and will dissipate. Clean the heater as per maintenance instructions. Discontinue use and contact customer support. |
10. Specifications
Refer to the following technical specifications for the BESTHERM TALYA 2000W Electric Radiant Panel Heater:
- Model: TALYA 2000W
- Heating Power: 2000 Watts
- Heating Method: Radiant
- Power Source: Electric Cable
- Voltage: [Typically 220-240V for EU, check product label]
- Dimensions (D x W x H): 12.5 cm x 86.4 cm x 45 cm (approximately 4.9 x 34 x 17.7 inches)
- Weight: 6.3 Kilograms (approximately 13.9 lbs)
- Color: White
- Special Features: Electronic Thermostat, Programmable, Open Window Detection, Child Lock, Overheat Protection
- Indoor/Outdoor Use: Indoor
- Manufacturer: BESTHERM
- ASIN: B0BRN77V62
- GTIN/UPC: 797059983230

Image 4: Diagram showing the dimensions of the BESTHERM TALYA heater.
11. Warranty and Support
This BESTHERM product is covered by a manufacturer's warranty. Please refer to the warranty card included with your purchase or contact your retailer for specific warranty terms and conditions.
For technical support, troubleshooting assistance, or spare parts, please contact BESTHERM customer service or your authorized retailer. When contacting support, please have your product model (TALYA 2000W) and purchase information ready.