WISSENERGY Type 2 11KW EV Charger User Manual

1. Introduction

This user manual provides essential information for the safe and efficient operation of your WISSENERGY Type 2 11KW EV Charger. Please read this manual thoroughly before using the product and retain it for future reference.

2. Safety Instructions

Adherence to the following safety guidelines is crucial to prevent injury, damage to the product, or damage to your vehicle.

• Ensure the charging cable and plug are free from damage before each use. Do not use if any part is damaged.
• Connect the charger only to a compatible CEE 5-pin power outlet that meets the specified voltage and current requirements (400V, 16A three-phase).
• Do not immerse the charging unit or cable in water. The product has an IP66 rating for water and dust resistance, but it is not designed for submersion.
• Keep children and pets away from the charging area during operation.
• Do not attempt to open, disassemble, or modify the charger. Repairs should only be performed by qualified personnel.
• Avoid placing the charging unit in direct sunlight for extended periods, especially in hot climates, to prevent overheating.
• Ensure proper ventilation around the charging unit during operation.
• In case of abnormal operation, smoke, or unusual odors, immediately disconnect the power and contact support.

3. What's in the Box

Your WISSENERGY Type 2 11KW EV Charger package includes the following items:

• WISSENERGY Type 2 11KW EV Charger with CEE 5-pin plug (6 meters cable)
• Portable carrying bag

Image: The WISSENERGY Type 2 11KW EV Charger, showing the control box, Type 2 connector, CEE 5-pin plug, and the included portable carrying bag.

4. Product Features

• Plug & Play Operation: Simple connection to power and vehicle initiates charging automatically.
• Superior Charging Performance: Three-phase 16A cable, compliant with IEC 62196-2, offering up to 11KW charging power.
• Certified Safety: CE and TUV certified, equipped with multiple protections including leakage, overcurrent, overheating, and short-circuit protection.
• Portability: Includes a portable carrying bag for easy transport, allowing charging at various locations.
• IP66 Waterproof Rating: Ensures strong resistance to water, dust, and snow, suitable for both indoor and outdoor use.

Image: The EV charger control box shown with icons indicating its IP66 waterproof rating, signifying resistance to snow, dust, and rain.

Image: A diagram illustrating the Type 2 female connector and its compatibility with various electric vehicle brands such as Tesla, Fiat, Peugeot, Audi, Ford, Renault, BMW, Volkswagen, Skoda, and Dacia.

5. Specifications

Image: A diagram illustrating the key dimensions of the WISSENERGY EV Charger, including the control box (26cm length, 10.5cm width), the Type 2 connector (20.5cm length), and cable lengths (1.5m from control box to CEE plug, 4.5m from control box to Type 2 connector).

6. Setup

Setting up your WISSENERGY EV Charger is straightforward:

1. Unpack: Carefully remove the charger and all components from the packaging.
2. Inspect: Before first use, visually inspect the charger, cable, and plugs for any signs of damage. Do not proceed if damage is observed.
3. Placement: Choose a suitable location for charging. Ensure the area is dry, well-ventilated, and away from flammable materials. The IP66 rating allows for outdoor use, but avoid direct exposure to extreme weather conditions when possible.
4. Power Connection: Insert the CEE 5-pin plug firmly into a compatible three-phase 400V, 16A CEE power outlet. Ensure the connection is secure.
5. Vehicle Connection: Open your vehicle's charging port cover. Insert the Type 2 connector into your vehicle's charging inlet. Ensure it clicks into place securely.

Image: Depicts the WISSENERGY 11KW Mobile Wallbox in various charging scenarios, highlighting its portability and ease of use for EV charging at different locations, including a garage and an outdoor setting.

Image: The WISSENERGY EV Charger with its 6-meter cable extended, connected to a white electric vehicle, demonstrating the reach and flexibility of the charging setup in an outdoor environment.

7. Operating Instructions

Once the charger is properly connected to both the power source and your vehicle, the charging process will typically begin automatically. The control box will display charging status indicators.

• Initiating Charge: After connecting both ends, the charger will perform a self-check. A green light or indicator on the control box will confirm that charging has started.
• Monitoring Charge: The control box features LED indicators that show the charging status and current. Refer to the display for real-time information.
• Ending Charge: To stop charging, first disconnect the Type 2 connector from your vehicle's charging port. Then, disconnect the CEE plug from the power outlet.
• Storage: After use, coil the cable neatly and store the charger in its portable carrying bag in a dry, cool place, away from direct sunlight and extreme temperatures.

8. Adjusting Charging Current

The WISSENERGY EV Charger allows you to adjust the charging current to suit your needs or the capacity of your electrical circuit. The default output current is 6A. Always ensure the selected current does not exceed the capacity of your power outlet or electrical system.

1. Accessing Current Switch: Locate the current switch button on the control box.
2. Selecting Current: Press the button to cycle through available current settings (e.g., 6A, 8A, 10A, 13A, 16A). The selected current will be indicated by an illuminated LED on the control box.
3. Confirmation: The charger will automatically adjust to the new current setting.

Image: A close-up of the WISSENERGY EV Charger's control box, highlighting the "Current Switch" button and the LED indicators for selectable current levels: 16A, 13A, 10A, 8A, and 6A. A hand is shown pressing the button to adjust the current.

9. Maintenance

Regular maintenance ensures the longevity and safe operation of your charger:

• Cleaning: Disconnect the charger from all power sources and the vehicle before cleaning. Use a soft, dry cloth to wipe down the control box and cables. Do not use abrasive cleaners or solvents.
• Inspection: Periodically inspect the cable for cuts, fraying, or kinks. Check the plugs and connectors for corrosion or damage.
• Storage: When not in use, store the charger in its carrying bag in a clean, dry environment, protected from extreme temperatures and direct sunlight.

10. Troubleshooting

If you encounter issues with your WISSENERGY EV Charger, refer to the table below for common problems and solutions:

If the problem persists after attempting these solutions, please contact WISSENERGY customer support.

11. Warranty and Support

Your WISSENERGY Type 2 11KW EV Charger comes with a manufacturer's warranty.

• Manufacturer Warranty: The product is covered by a 2-year manufacturer's warranty. Please retain your proof of purchase for warranty claims.
• Return Policy: The standard return policy allows for refund/replacement within 30 days of purchase.
• Customer Support: For technical assistance, warranty claims, or any other inquiries, please visit the official WISSENERGY store on Amazon or contact their customer service directly.
• Online Store: WISSENERGY Amazon Store