1. Product Overview
The UGREEN 16K DisplayPort Cable 2.1 is designed for high-performance video and audio transmission, supporting advanced resolutions and refresh rates. This VESA Certified cable ensures reliable and stable connectivity for your display devices.

Image: UGREEN 16K DisplayPort Cable 2.1, showcasing its design and connectors.
Key Features:
- High Resolution & Refresh Rate: Supports 16K@30Hz, 8K@240Hz, and 4K@240Hz. Backward compatible with DisplayPort 1.4, 1.3, and 1.2.
- High Bandwidth: VESA Certified 40Gbps DP 2.1 for ultra-high-speed data transmission without signal loss.
- Advanced Technologies: Supports HDR, HDCP 2.2, FEC (Forward Error Correction), DSC 1.2a, UHBR10, 3D, Dolby, and eARC.
- Gaming Optimization: Compatible with FreeSync and G-Sync for tear-free gaming. Supports Variable Refresh Rate (VRR) and Auto Low Latency Mode (ALLM).
- Multi-Screen Support: Facilitates Multi-Stream Transport (MST) for connecting multiple monitors.
- Durable Construction: Features 28AWG tinned copper, tinplate, triple shielding, aluminum alloy housing, and a strong nylon braided jacket for enhanced longevity and EMI resistance.
2. Setup Instructions
Follow these steps to connect your UGREEN DisplayPort Cable 2.1:
- Identify Ports: Ensure your source device (e.g., graphics card) and display device (e.g., monitor, HDTV) have compatible DisplayPort inputs/outputs.
- Connect Source: Gently insert one end of the UGREEN DisplayPort cable into the DisplayPort output of your source device.
- Connect Display: Insert the other end of the cable into the DisplayPort input of your display device.
- Secure Connection: The DisplayPort connectors are designed for a secure fit. Ensure they are fully seated. This cable features a no-buckle design, preventing accidental damage during connection or disconnection.
- Power On: Power on both your source device and display device.
- Select Input: On your display device, select the correct DisplayPort input source.

Image: Illustration of connecting the UGREEN DisplayPort 2.1 cable between a computer and a monitor.
Compatibility:
This cable is compatible with all devices featuring DisplayPort ports, including:
- Nvidia RTX 5090/5080/3090/4090/4080ti/5070 Ti/4070ti graphics cards
- AMD Radeon RX 9070 XT/6900 XT/7900 XT/9060 XT graphics cards
- Monitors such as Odyssey G8/G9, BenQ, Alienware, LG Ultragear
- HDTVs, Fire TVs, and other computer displays.
It supports DP and DP++ modes and is backward compatible with DisplayPort 2.0/1.4/1.3/1.2 standards.
3. Operating Instructions
The UGREEN 16K DisplayPort Cable 2.1 is designed for optimal performance in various scenarios, especially for high-fidelity visual and audio experiences.
High-Resolution and Refresh Rate Operation:
- The cable supports resolutions up to 16K (15360 x 8640) at 30Hz with DSC 1.2a.
- For 8K resolution (7680 x 4320), it supports up to 240Hz.
- For 4K resolution (3840 x 2160), it supports up to 240Hz.
- Ensure your graphics card and monitor also support these resolutions and refresh rates to achieve the maximum performance.

Image: Visual representation of high refresh rates (240Hz vs 60Hz) and supported resolutions.
Gaming Features:
For an enhanced gaming experience, this cable supports:
- FreeSync & G-Sync: Synchronizes the display's refresh rate with the graphics card's frame rate to eliminate screen tearing and stuttering.
- Variable Refresh Rate (VRR): Dynamically adjusts the display's refresh rate to match the frame rate of the content.
- Auto Low Latency Mode (ALLM): Automatically sets the display to its lowest latency mode for responsive gaming.

Image: A gamer using a multi-monitor setup, highlighting DSC, FEC, FreeSync, and G-Sync features.
Multi-Screen Configurations (MST):
The cable supports Multi-Stream Transport (MST), allowing you to connect multiple monitors to a single DisplayPort output on your source device. Common configurations include:
- Extended Mode: Extends your desktop across multiple screens.
- Mirror Mode: Duplicates your primary display onto other screens.
- Multi-Screen Splicing Mode: Combines multiple displays into a single large virtual display.

Image: Examples of Extended Mode, Mirror Mode, and Multi-Screen Splicing Mode setups.
Video Demonstration:
Video: Official UGREEN video demonstrating the features and capabilities of the 16K VESA DisplayPort Cable, including high resolution, refresh rates, and multi-screen support.
4. Maintenance
The UGREEN DisplayPort Cable 2.1 is built with durability in mind, requiring minimal maintenance. Adhering to these simple guidelines will help ensure its long-term performance:
- Handle with Care: Avoid excessive bending or sharp angles, especially near the connectors, to prevent internal wire damage.
- Clean Connectors: Periodically inspect the DisplayPort connectors for dust or debris. Use a soft, dry cloth or compressed air to clean them if necessary.
- Storage: When not in use, coil the cable loosely and secure it with the included Velcro straps to prevent tangling and kinking. Store it in a cool, dry place.
- Avoid Strain: Do not pull the cable by the cord itself when disconnecting. Always grasp the connector housing firmly.

Image: Close-up of the durable nylon braided jacket of the UGREEN DisplayPort cable.
5. Troubleshooting
If you encounter issues with your UGREEN DisplayPort Cable 2.1, consider the following troubleshooting steps:
- No Signal/Black Screen:
- Ensure both ends of the cable are securely connected to the DisplayPort ports on your source and display devices.
- Verify that your display is set to the correct DisplayPort input source.
- Test the cable with another DisplayPort-compatible device or display if available.
- Check if your graphics card drivers are up to date.
- Flickering or Intermittent Signal:
- Reduce the resolution or refresh rate in your display settings to see if the issue persists.
- Ensure the cable is not near sources of strong electromagnetic interference (EMI). The cable features triple shielding for EMI resistance, but extreme interference can still affect performance.
- Check for physical damage to the cable or connectors.
- Incorrect Resolution or Refresh Rate:
- Access your operating system's display settings (e.g., Windows Display Settings, NVIDIA Control Panel, AMD Radeon Software) and manually set the desired resolution and refresh rate.
- Confirm that your graphics card and monitor natively support the desired resolution and refresh rate.
- 20-Pin Issue:
- The 20-pin on this UGREEN DisplayPort cable is intentionally disabled (no power) to prevent potential issues such as flickering or damage to your graphics card. This is a standard safety measure and not a defect.
6. Specifications
| Feature | Specification |
|---|---|
| Brand | UGREEN |
| Model Number | 15384 |
| ASIN | B0BQ9ZGRNY |
| Length | 6.6 Feet (2 meters) |
| Connector Type | DisplayPort (Male-to-Male) |
| DisplayPort Version | 2.1 (Backward compatible with 2.0/1.4/1.3/1.2) |
| Bandwidth | 40 Gbps (UHBR10) |
| Max Resolution & Refresh Rate | 16K@30Hz (DSC 1.2a), 8K@240Hz, 4K@240Hz |
| Supported Technologies | HDR, HDCP 2.2, FEC, DSC 1.2a, FreeSync, G-Sync, MST, VRR, ALLM, 3D, Dolby, eARC |
| Cable Material | 28AWG Tinned Copper, Tinplate, Nylon Braided Jacket |
| Shielding | Triple Shielding for EMI Resistance |
| Housing Material | Aluminum Alloy |
| Color | Purple (as per product details, though images show black/grey) |
| Certification | VESA Certified |
7. Warranty and Support
Warranty Information:
UGREEN products typically come with a manufacturer's warranty. For specific warranty terms and conditions, including duration and coverage, please refer to the official UGREEN website or the documentation included with your purchase. Keep your proof of purchase for warranty claims.
Customer Support:
For technical assistance, product inquiries, or support, please visit the official UGREEN website or contact their customer service department. You can usually find contact information, FAQs, and support resources on their website.
UGREEN Official Website: www.ugreen.com





