1. Introduction
This manual provides essential information for setting up, operating, and maintaining your Alienware AW3423DWF Curved QD-OLED Gaming Monitor. Please read this manual thoroughly before using the product to ensure proper functionality and safety.
The Alienware AW3423DWF is a 34-inch curved QD-OLED gaming monitor designed for immersive visual experiences. It features Quantum Dot Display Technology, a 0.1ms GtG response time, and a 165Hz refresh rate, complemented by AMD FreeSync Premium Pro technology.
Figure 1: Front view of the Alienware AW3423DWF monitor.
2. Safety Information
- Always disconnect the power cord from the electrical outlet before cleaning the monitor.
- Do not expose the monitor to rain or moisture to avoid fire or shock hazards.
- Do not open the monitor casing. There are no user-serviceable parts inside. Refer all servicing to qualified service personnel.
- Place the monitor on a stable, flat surface to prevent it from falling.
- Ensure proper ventilation around the monitor. Do not block ventilation openings.
3. What's in the Box
The Alienware AW3423DWF package includes the following components:
- Monitor
- Stand Riser & Stand Base
- Cable cover
- Power cable (varies by country)
- 1 x DisplayPort (DP to DP) cable
- 1 x USB Type-C to DP cable
- 1 x USB 3.2 Gen1 (5 Gbps) upstream cable
- Factory Calibration Report
- Quick Start Guide
- Safety/Environmental/Regulatory Information
- Alienware Sticker & Microfiber Cloth
4. Setup
Follow these steps to assemble and set up your monitor:
- Attach the stand riser to the stand base. Secure it with the captive screw.
- Attach the assembled stand to the monitor panel. Ensure it clicks securely into place.
- Connect the necessary cables (power, DisplayPort/HDMI, USB upstream) to the monitor. Refer to the 'Connections' section for port details.
- Route cables through the cable management slot in the stand and attach the cable cover to maintain a tidy setup.
- Adjust the monitor to your preferred viewing height, tilt, and swivel. The stand allows for height adjustment, tilt (-5° to 21°), and swivel (-20° to 20°).
Figure 2: Alienware AW3423DWF monitor with its stand.
Figure 3: Monitor adjustability for optimal viewing comfort.
5. Connections
The monitor provides various ports for connectivity:
Figure 4: Rear view of the monitor showing available ports.
- Power Connector: Connects the power cable to the monitor.
- DisplayPort (2): For connecting to a computer or other DisplayPort-enabled devices. Supports up to 165Hz refresh rate.
- HDMI: For connecting to HDMI-enabled devices. Supports up to 100Hz refresh rate.
- SuperSpeed USB 5 Gbps (USB 3.2 Gen1) Type-B Upstream: Connects to your computer to enable the monitor's USB downstream ports.
- SuperSpeed USB 5 Gbps (USB 3.2 Gen1) Type-A Downstream (3): For connecting USB peripherals.
- SuperSpeed USB 5 Gbps (USB 3.2 Gen1) Type-A Downstream with Power Charging: For connecting USB peripherals and charging devices.
- Headphone Port: For connecting headphones or external speakers.
- Line-out Port: For connecting to external audio systems.
- Security-lock slot: For attaching a security cable (not included).
6. Operating Instructions
The monitor features a centralized 5-axis joystick for easy navigation through the On-Screen Display (OSD) menu.
Power On/Off
Press the power button (often integrated with the joystick) to turn the monitor on or off. The Alienware logo on the back may illuminate when powered on.
OSD Menu Navigation
Use the 5-axis joystick located on the bottom of the monitor to access and navigate the OSD menu. Push the joystick in to open the menu, then move it up, down, left, or right to select options and adjust settings.
7. Features
QD-OLED Technology
The Quantum Dot Display Technology provides superior color performance with high peak luminance and an extensive cinema-grade color coverage of 99.3% DCI-P3. It achieves true blacks and an infinite contrast ratio by directly converting blue light into primary red and green colors through a Quantum Dot pixel layer.
Figure 5: Visual representation of Quantum Dot Display Technology.
AMD FreeSync Premium Pro & VESA AdaptiveSync Display
Experience ultra-low latency gameplay and smooth, tear-free visuals with AMD FreeSync Premium Pro Technology and VESA AdaptiveSync Display certification. This ensures synchronized refresh rates between your GPU and the monitor, eliminating screen tearing and stuttering.
Figure 6: AMD FreeSync Premium Pro ensures smooth gameplay.
Creator Mode
For content creators and game developers, the Creator Mode feature in the OSD menu allows flexibility to choose between native (DCI-P3) and sRGB color spaces, along with adjustable gamma settings, for precise color-critical work.
Figure 7: Creator Mode settings for color accuracy.
TUV-certified ComfortView Plus
The monitor includes TUV-certified ComfortView Plus, an always-on, built-in low-blue light screen technology that reduces blue light emissions without impacting color accuracy, allowing for extended viewing comfort.
Figure 8: ComfortView Plus for reduced eye strain.
Gaming Enhancements
The monitor offers several features to enhance your gaming experience:
- Clear Vision: Enhances sharpness and clarity by removing obstructive elements like smoke, haze, or mist in games.
- Crosshair: Displays a persistent crosshair on screen to assist in-game aiming.
- Chroma Vision: Applies a heatmap to your game based on a thermal palette, highlighting enemies or points of interest.
- Night Vision: Increases visibility by improving clarity and contrast during dark scenes in games.
8. Maintenance
Pixel Refresh
The monitor features an automatic Pixel Refresh function to prevent image retention (burn-in) by refreshing the pixels after a certain period of use. This process typically takes a few minutes and may occur automatically or prompt you for confirmation.
Cleaning the Monitor
To clean the monitor screen, gently wipe it with a soft, lint-free cloth. For stubborn marks, lightly dampen the cloth with water or a mild, non-abrasive screen cleaner. Avoid using harsh chemicals or abrasive materials.
9. Troubleshooting
If you encounter issues with your monitor, try the following basic troubleshooting steps:
- No Power: Ensure the power cable is securely connected to both the monitor and a working electrical outlet. Check if the power indicator light is on.
- No Signal: Verify that the video cable (DisplayPort or HDMI) is correctly connected to both the monitor and your computer/device. Ensure the correct input source is selected in the OSD menu.
- Image Issues (Flickering, Distorted): Check the video cable for damage. Try a different cable or port. Ensure your graphics card drivers are up to date.
- Sound Issues: If using the monitor's audio output, ensure speakers/headphones are properly connected to the headphone or line-out port. Check volume settings on both the monitor and your computer/device.
For more detailed troubleshooting, refer to the full user manual available on the Alienware support website.
10. Specifications
| Feature | Specification |
|---|---|
| Brand | Alienware |
| Model Number | AW3423DWF |
| Screen Size | 34 Inches |
| Screen Resolution | 3440x1440 (WQHD) |
| Aspect Ratio | 21:9 |
| Refresh Rate (DisplayPort) | 165 Hz |
| Refresh Rate (HDMI) | 100 Hz |
| Response Time | 0.1ms GtG (Gray to Gray) |
| Panel Type | QD-OLED |
| Color Gamut | 99.3% DCI-P3 |
| HDR Certification | VESA DisplayHDR True Black 400 |
| Adaptive Sync Technology | AMD FreeSync Premium Pro, VESA AdaptiveSync Display |
| USB Ports | 5 x USB 3.2 Gen1 (5 Gbps) (1 upstream, 4 downstream, 1 with power charging) |
| Audio Ports | Headphone port, Line-out port |
| Item Weight | 20.5 pounds |
| Product Dimensions | 32.1 x 12 x 20.7 inches |
| Color | Black |
| Manufacturer | Dell |
11. Warranty and Support
The Alienware AW3423DWF Curved QD-OLED Gaming Monitor comes with a 3-year premium warranty. This warranty includes coverage for OLED burn-in, providing additional peace of mind for users. For technical support, warranty claims, or further assistance, please contact Alienware customer support or visit the official Dell support website.
Figure 9: Alienware's comprehensive support for your monitor.
Official Product Video
Video 1: An official overview of the Alienware 34 Curved QD-OLED Gaming Monitor (AW3423DWF) by Dell Marketing USA, LP, highlighting its key features and design.
