WISSENERGY WB10-Mode C-7.2KW (7.4kW | 32A)

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WISSENERGY Wallbox 7.4kW Type 2 EV Charging Station

Instruction Manual

1. Product Overview

The WISSENERGY Wallbox is a high-performance electric vehicle charging station designed for efficient and safe charging of compatible EVs. This manual provides essential information for the proper installation, operation, and maintenance of your charging station.

Key Features:

  • Plug & Play Operation: Simple one-button start; just connect the Type 2 connector to begin charging.
  • High Compatibility: Certified CE and RoHS, compatible with all electric vehicles adhering to IEC 62196-2 standard.
  • IP66 Waterproof Rating: Ensures strong resistance to water, dust, and snow, suitable for both indoor and outdoor use.
  • Multiple Safety Protections: Integrated Type A + 6 mA leakage protection, overcurrent, overheating, and short-circuit protection.
  • Compact Design: Slim and compact design, weighing less than 5 kg, for easy wall installation.
  • 6-Meter Cable: Provides ample reach for convenient charging.

2. Safety Information

Please read all safety instructions carefully before installation and use. Failure to follow these instructions may result in electric shock, fire, or serious injury.

  • Installation must be performed by a qualified electrician in accordance with local electrical codes and regulations.
  • Do not attempt to open, disassemble, or modify the charging station.
  • Ensure the charging cable and connector are free from damage before each use. Do not use if damaged.
  • Keep the charging station and cable away from water, flammable materials, and extreme temperatures.
  • The unit is equipped with multiple safety features including over-voltage, under-voltage, short-circuit, leakage, temperature, and overheating protection.
Internal protection diagram of WISSENERGY Wallbox showing various safety features like over-voltage, under-voltage, short-circuit, leakage, temperature, overheating, and waterproof protection.

Figure 2.1: Internal Protection Mechanisms

3. Product Components

The WISSENERGY Wallbox package includes the following components:

  • WISSENERGY Wallbox Charging Station
  • Integrated 6-meter Type 2 Charging Cable
  • Wall Mounting Bracket
  • Installation Positioning Plan and Punching Template
WISSENERGY Wallbox charging station with its integrated 6-meter Type 2 charging cable and wall mounting bracket.

Figure 3.1: WISSENERGY Wallbox and Components

4. Setup and Installation

The WISSENERGY Wallbox is designed for easy wall mounting. Refer to the included installation positioning plan and punching template for precise placement.

  1. Choose a Location: Select a suitable indoor or outdoor location near your parking spot, ensuring it is within reach of the 6-meter charging cable. The IP66 rating allows for outdoor installation.
  2. Prepare the Mounting Surface: Ensure the wall surface is sturdy and can support the weight of the charging station.
  3. Mark Drilling Points: Use the provided template to mark the drilling points on the wall.
  4. Drill Holes and Install Anchors: Drill holes at the marked points and insert appropriate wall anchors.
  5. Mount the Bracket: Secure the wall mounting bracket to the wall using screws.
  6. Mount the Wallbox: Carefully attach the WISSENERGY Wallbox to the installed bracket.
  7. Electrical Connection: Connect the wallbox to your electrical supply. This step must be performed by a qualified electrician. Ensure the power supply matches the station's requirements (230 Volts AC, 32 Amps for 7.4kW model).
Dimensions of the WISSENERGY Wallbox, showing its height of 30cm, width of 17cm, and cable lengths of 1 meter for input and 6 meters for output.

Figure 4.1: Product Dimensions

WISSENERGY 7.4kW EV Charging Station installed on a wall next to an electric vehicle being charged, highlighting its charging current up to 32A, charging power up to 7.4kW, and single-phase charging capability.

Figure 4.2: Installed Charging Station

5. Operating Instructions

The WISSENERGY Wallbox features a simple Plug & Play operation.

  1. Connect to Vehicle: Open the charging port on your electric vehicle. Take the Type 2 connector from the WISSENERGY Wallbox and firmly insert it into your vehicle's charging port.
  2. Initiate Charging: The Wallbox will automatically detect the connection and begin the charging process. Some models may have a start button; press it if necessary. The LED indicator on the wallbox will show the charging status.
  3. Monitor Charging: You can monitor the charging progress through your vehicle's dashboard or a compatible EV charging app if your vehicle supports it.
  4. Stop Charging: To stop charging, simply disconnect the Type 2 connector from your vehicle. Ensure the vehicle's charging port is unlocked before attempting to remove the connector.
Close-up of a Type 2 female plug connected to an electric vehicle's charging port, with various EV brand logos indicating compatibility.

Figure 5.1: Type 2 Female Plug Compatibility

Graph comparing the charging speed of WISSENERGY 7.4kW EV charger versus common 3.68kW EV chargers, showing WISSENERGY charges 2X faster.

Figure 5.2: High-Speed Charging Capability

6. Maintenance

Regular maintenance ensures the longevity and optimal performance of your WISSENERGY Wallbox.

  • Cleaning: Wipe the exterior of the charging station with a soft, damp cloth. Do not use abrasive cleaners or solvents. Ensure the unit is powered off before cleaning.
  • Cable Inspection: Periodically inspect the charging cable and connector for any signs of wear, cuts, or damage. If any damage is found, discontinue use immediately and contact customer support.
  • Environmental Protection: Thanks to its IP66 rating, the wallbox is protected against dust and strong jets of water, making it suitable for various weather conditions. However, avoid prolonged exposure to extreme conditions if possible.
WISSENERGY Wallbox shown in rainy conditions, demonstrating its IP66 waterproof rating, with a hand plugging the charger into an EV.

Figure 6.1: IP66 Waterproof Rating

7. Troubleshooting

If you encounter issues with your WISSENERGY Wallbox, refer to the following common troubleshooting steps:

ProblemPossible CauseSolution
Charging does not start.Connector not fully inserted, vehicle not ready for charging, power supply issue, or safety protection activated.Ensure the connector is fully and securely inserted. Check your vehicle's charging status. Verify the power supply to the wallbox. If a safety protection (e.g., overcurrent) was triggered, it may need to reset. Consult a qualified electrician if power issues persist.
Charging stops unexpectedly.Overheating, power fluctuation, or vehicle-side issue.Check if the wallbox or cable is unusually hot. Allow it to cool down. Ensure stable power supply. Check your vehicle's error messages.
LED indicator shows an error.Internal fault or safety protection engaged.Refer to the specific error code (if available) in the full product manual (not provided here). Try disconnecting and reconnecting the power. If the error persists, contact customer support.

For complex issues or if troubleshooting steps do not resolve the problem, please contact WISSENERGY customer support.

8. Specifications

SpecificationValue
ManufacturerWISSENERGY
BrandWISSENERGY
ModelWB10-Mode C-7.2KW
Item Weight4.84 Kilograms
Product Dimensions (L x W x H)17 x 6.5 x 30 cm
Item Model Number7.2KW
Manufacturer Serial NumberWB10-Mode C-7.2KW
Amperage32 A
Voltage230 Volts (AC)
Watts7.4 KW
ASINB0BP6TWM97
First Available DateDecember 6, 2022

9. Warranty and Support

WISSENERGY products come with a 2-year warranty from the date of purchase.

If you have any questions or require technical assistance regarding your WISSENERGY Wallbox, please contact our customer service team. Our technical advisors are committed to responding and resolving your issues within 24 hours.

For support, please refer to the contact information provided with your product packaging or visit the official WISSENERGY website.