Important Safety Information
Before using the OSITO Neck Massager, please ensure it is fully charged. For optimal massage effect, it is recommended to wipe your neck with a damp cloth or apply a small amount of cream to the skin where the electrodes will make contact. Always read this manual carefully before initial use and retain it for future reference.
Disclaimer: Statements regarding this product have not been evaluated by the FDA and are not intended to diagnose, treat, cure, or prevent any disease or health condition. Consult with a healthcare professional before using if you have any pre-existing medical conditions or concerns.
Product Overview
The OSITO Neck Massager is an advanced device designed to provide relief from neck pain and muscle fatigue using low-frequency pulse technology, combined with heat therapy. It aims to increase blood circulation and promote relaxation of muscles and nerves in the cervical area.


Key Features:
- Pulse Neck Massager: Utilizes low-frequency pulse technology to enhance blood circulation and alleviate muscle fatigue.
- Multi-Functional: Offers 9 distinct massage modes and 50 intensity levels for customizable therapy.
- Heat Therapy: Equipped with 3 constant temperature heating levels (95℉, 100.4℉, 107.6℉) to soothe stiff muscles.
- U-shaped Ergonomic Design: Contours to the neck for effective and comfortable protection.
- Portable and Convenient: Lightweight (1.4LB) with remote control, ideal for use at home, office, or while traveling.
Product Demonstration Video:
This official product video demonstrates the various features and usage of the OSITO Neck Massager, including its design, components, and how it functions.
Setup
Follow these steps for the initial setup of your OSITO Neck Massager:
- Charge the Device: Before first use, fully charge the massager. The device takes approximately 3-4 hours to fully charge via the USB Type-C port.
- Prepare Your Neck: For better conductivity and massage effect, moisten your neck with a damp cloth or apply a small amount of non-greasy cream to the skin where the electrodes will make contact.
- Remove Protective Film: Carefully peel off any protective film from the electrode pads before placing the massager on your neck.
- Position the Massager: Place the U-shaped massager around your neck, ensuring the electrode pads are in direct contact with your skin. The ergonomic design allows for a comfortable and secure fit.

Operating Instructions
Once the massager is properly set up, you can begin your massage session:
- Power On: Press and hold the power button on the massager for 3 seconds until it beeps to turn it on.
- Activate Remote Control: Ensure the remote control is powered on. You may need to press a button on the remote to activate it.
- Select Mode: Use the remote control to cycle through the 9 available massage modes (e.g., acupuncture, acupressure, cupping, kneading, shiatsu, etc.). Press the "M" button or corresponding mode selection buttons on the remote.
- Adjust Intensity: Increase or decrease the intensity level (from 1 to 50) using the "+" and "-" buttons on the remote. Start with a low intensity and gradually increase to a comfortable level.
- Activate Heat Function: Press the heat button on the remote to activate the heat therapy. You can cycle through 3 constant temperature levels (95℉, 100.4℉, 107.6℉).
- Set Timer: The massager typically has an auto-off function after 15 or 25 minutes. You can adjust the session duration using the timer settings on the remote, if available.
- Enjoy Your Massage: Relax and let the massager work. The device is designed for 25-minute sessions for deep relaxation.
- Power Off: After your session, press and hold the power button on the massager to turn it off.

Usage Scenarios:

Maintenance
Proper maintenance ensures the longevity and optimal performance of your neck massager:
- Cleaning: After each use, gently wipe the electrode pads and the main body of the massager with a soft, damp cloth. Do not use abrasive cleaners or immerse the device in water.
- Storage: Store the massager in a cool, dry place, away from direct sunlight and extreme temperatures. Keep it in its original packaging or a protective case to prevent damage.
- Battery Care: To maintain battery health, avoid fully discharging the battery frequently. Charge the device regularly, even if not in use for extended periods.
Troubleshooting
If you encounter any issues with your OSITO Neck Massager, refer to the following common problems and solutions:
| Problem | Possible Cause | Solution |
|---|---|---|
| Device does not turn on. | Low battery; device not charged. | Fully charge the massager for 3-4 hours. Ensure the charging cable is securely connected. |
| No sensation or weak massage. | Dry skin; poor contact with electrodes; intensity too low. | Wipe neck with a damp cloth or apply cream. Ensure electrodes are firmly against the skin. Increase intensity level using the remote control. |
| Remote control not responding. | Remote battery low; device not powered on; remote not paired. | Check remote battery. Ensure the massager is turned on. If issues persist, try turning both devices off and on again. |
| Feeling a slight electric shock. | Normal sensation for pulse massagers; dry skin. | This is a normal sensation for EMS/TENS devices. Ensure skin is adequately moistened to improve conductivity and reduce sharp sensations. If uncomfortable, lower the intensity. |
Specifications
| Feature | Detail |
|---|---|
| Brand | OSITO |
| Model Number | B0BNSZ8QMT |
| Product Dimensions | 8.3 x 7.5 x 3.2 inches |
| Item Weight | 7.83 Ounces |
| Power Source | Battery Powered (Rechargeable via Type-C) |
| Material | Rubber |
| Massage Modes | 9 |
| Intensity Levels | 50 |
| Heating Levels | 3 (95℉, 100.4℉, 107.6℉) |

Warranty and Support
OSITO products are designed for quality and reliability. While specific warranty details may vary, many products are eligible for extended protection plans, such as a 3-Year Protection Plan, available at the time of purchase.
For any questions, technical support, or warranty claims, please contact OSITO customer service through their official website or the retailer where the product was purchased. Please have your model number (B0BNSZ8QMT) and purchase details ready when contacting support.
Visit the official OSITO Store for more information: OSITO Store on Amazon



