Sansui 65-inch 4K Ultra HD Smart QLED Google TV JSW65GSQLED User Manual

1. Introduction

This manual provides essential information for the setup, operation, and maintenance of your Sansui 65-inch 4K Ultra HD Smart QLED Google TV, model JSW65GSQLED. Please read this manual thoroughly before using the television to ensure proper functionality and safety.

Image 1.1: Front view of the Sansui 65-inch QLED Google TV.

2. Setup

2.1. Unboxing and Package Contents

Carefully remove all components from the packaging. Verify that all items listed below are present:

• 1 Piece LED TV
• 1 Set Stand Base
• 1 Piece Wall Mounting Set
• 2 Pair Screws
• 1 Piece User Manual (this document)
• 1 Piece Warranty Card
• 1 Piece Remote Control
• 1 Pair Battery (AAA)

2.2. Mounting Options

Your television supports both table-top and wall-mount installations. Ensure the chosen location is stable and can support the television's weight. For wall mounting, use the provided wall mounting set and follow the instructions carefully. Professional installation is recommended for wall mounting.

2.3. Connecting Peripherals

Connect external devices to the appropriate ports on the television. Refer to the image below for port locations.

Image 2.1: Rear view illustrating the connectivity ports on the Sansui TV.

• HDMI Ports (3): For connecting high-definition devices such as Blu-ray players, gaming consoles, or set-top boxes.
• USB Ports (2): For connecting USB storage devices to play media or for software updates.
• Ethernet (RJ45) Port (1): For a wired internet connection.
• Antenna Port (1): For connecting an aerial for terrestrial broadcast reception.
• Mini AV Port (1): For connecting older analog devices using an adapter (not always included).
• Digital Audio Port (1): For connecting to external audio systems with digital input.

2.4. Initial Power On and Setup

After connecting all necessary cables, plug the TV into a power outlet. Press the power button on the remote control or the TV. Follow the on-screen instructions to complete the initial setup, including network connection, language selection, and Google account sign-in. The TV runs on Google TV OS, providing access to various smart features and applications.

3. Operating Instructions

3.1. Remote Control Functions

The provided remote control allows full navigation and control of your Sansui Google TV. It features dedicated buttons for popular streaming services and voice control via Google Assistant.

Image 3.1: The Sansui Smart Remote Control with voice search and quick access buttons.

• Power Button: Turns the TV on or off.
• Google Assistant Button: Activates voice commands for searching content, controlling smart home devices, and more.
• Navigation Pad: Used to move through menus and select options.
• Volume Up/Down: Adjusts the audio level.
• Channel Up/Down: Changes TV channels.
• Netflix, Prime Video, YouTube Buttons: Direct access to these streaming applications.

3.2. Google TV Features

Your Sansui TV is powered by Google TV, offering a personalized and integrated entertainment experience.

Image 3.2: Screenshot of the Google TV interface displaying various applications and a watchlist.

• Content Aggregation: Google TV organizes movies, shows, and live TV from all your apps into one unified interface.
• Personalized Recommendations: Receive suggestions based on your viewing history and interests.
• Google Play Store: Download and install over 10,000 applications and games.
• Chromecast Built-in: Cast content directly from your compatible mobile devices or computer to the TV.
• Google Assistant: Use voice commands to search for content, control playback, get answers, and manage smart home devices.

3.3. Audio and Video Settings

The TV features a 4K Ultra HD QLED display with HDR10 and Dolby Vision support for enhanced picture quality. Audio is supported by Dolby Atmos, providing immersive sound.

• Picture Modes: Access the picture settings menu to select various modes (e.g., Standard, Vivid, Movie, Game) or customize brightness, contrast, color, and sharpness.
• Sound Modes: Adjust audio output with different sound modes (e.g., Standard, Music, Movie, Speech) or fine-tune equalizer settings.
• Dolby Vision/HDR10: These technologies automatically optimize picture quality for compatible content, providing a wider range of colors and contrast.
• Dolby Atmos: For an immersive audio experience, ensure your external audio system (if connected) also supports Dolby Atmos.

4. Maintenance

4.1. Cleaning the Television

To clean the screen, gently wipe it with a soft, dry, lint-free cloth. For stubborn marks, slightly dampen the cloth with water or a screen-cleaning solution specifically designed for electronics. Avoid using harsh chemicals, abrasive materials, or direct spraying of liquids onto the screen or frame. For the TV frame and stand, use a soft, dry cloth.

4.2. Software Updates

Your Sansui Google TV may receive periodic software updates to improve performance, add new features, or fix bugs. Ensure your TV is connected to the internet to receive these updates. You can usually check for updates manually in the TV's settings menu under 'System' or 'About'.

5. Troubleshooting

If you encounter issues with your television, refer to the following common problems and solutions:

• No Power:
  - Check if the power cord is securely plugged into both the TV and the wall outlet.
  - Ensure the wall outlet is functioning by testing it with another device.
  - Try pressing the power button on the TV itself, not just the remote.
• No Picture, But Has Sound:
  - Verify that the correct input source is selected (e.g., HDMI 1, AV).
  - Check all cable connections between the TV and external devices.
  - Try restarting the TV and any connected devices.
• No Sound, But Has Picture:
  - Check the volume level on both the TV and any connected audio systems.
  - Ensure the TV is not muted.
  - If using external speakers, check their connections and power.
  - In TV settings, verify the audio output is correctly configured (e.g., internal speakers, external audio system).
• Remote Control Not Working:
  - Replace the batteries in the remote control.
  - Ensure there are no obstructions between the remote and the TV's IR sensor.
  - For Bluetooth remotes, try re-pairing the remote with the TV (refer to TV settings for pairing instructions).
• Poor Picture Quality:
  - Check the resolution of the content being played.
  - Adjust picture settings (brightness, contrast, sharpness, color) in the TV menu.
  - Ensure the input source cable is securely connected and not damaged.
• Cannot Connect to Wi-Fi:
  - Ensure your Wi-Fi router is on and functioning.
  - Check the Wi-Fi password entered on the TV.
  - Try restarting your router and the TV.
  - Move the TV closer to the router or consider a wired Ethernet connection.

If the problem persists after trying these steps, please contact customer support.

6. Specifications

Below are the detailed technical specifications for the Sansui JSW65GSQLED TV:

Image 6.1: Diagram illustrating the dimensions of the Sansui 65-inch TV.

7. Warranty and Support

7.1. Warranty Information

Your Sansui TV comes with a 2-year panel warranty. Please refer to the included warranty card for full terms and conditions regarding coverage and service.

7.2. Customer Support

For technical assistance, service requests, or any inquiries regarding your Sansui TV, please contact the authorized importer:

Jaina India Pvt Ltd.
D170, Okhla Industrial Area, Phase-1,
New Delhi-110020 INDIA
Email: sansuicare@jainaindia.com
Toll-free No.: 1800 419 3777