FLEXISPOT EQ5
FLEXISPOT EQ5 Electric Height-Adjustable Desk Frame User Manual
Model: EQ5 | Brand: FLEXISPOT
1. Introduction
Thank you for choosing the FLEXISPOT EQ5 Electric Height-Adjustable Desk Frame. This manual provides detailed instructions for the safe assembly, operation, and maintenance of your new desk frame. Please read this manual thoroughly before installation and use to ensure proper function and longevity of the product. Keep this manual for future reference.
2. Important Safety Information
To prevent injury or damage, please observe the following safety precautions:
- Ensure all components are present and undamaged before assembly. Do not use if any parts are missing or broken.
- Keep children and pets away from the desk frame during operation.
- Do not place hands or other body parts near moving parts of the frame during height adjustment.
- Ensure there are no obstacles in the path of the desk's movement (up or down) to prevent collisions.
- Do not overload the desk. Refer to the specifications section for maximum weight capacity.
- Only use the provided power adapter and cables.
- Disconnect power before cleaning or performing any maintenance.
- This product is designed for indoor use only.
3. Package Contents
Please verify that all parts listed below are included in your package:
- Desk Legs (2)
- Foot Pads (2)
- Crossbar (1)
- Side Brackets (2)
- Control Box (1)
- Handset/Control Panel (1)
- Power Adapter (1)
- Power Cable (1)
- Motor Cables (2)
- Cable Management Clips (various)
- Assembly Hardware (screws, Allen wrenches)

Image: Overview of the FLEXISPOT EQ5 electric height-adjustable desk frame components, including legs, crossbar, control box, and handset.
4. Setup & Assembly
Follow these steps to assemble your FLEXISPOT EQ5 desk frame. It is recommended to have two people for assembly.
- Attach Foot Pads to Legs: Securely attach the foot pads to the bottom of each desk leg using the provided screws.
- Connect Legs to Crossbar: Attach the two desk legs to the telescopic crossbar. Ensure the motor cables are routed correctly.
- Install Side Brackets: Mount the side brackets to the top of the legs, which will support your desktop (desktop not included).
- Mount Control Box and Handset: Secure the control box and handset to the designated areas on the crossbar or side brackets using the provided screws.
- Connect Cables: Connect the motor cables from each leg to the control box. Connect the handset cable to the control box. Finally, connect the power adapter to the control box and then to the power cable.
- Attach Desktop: Carefully place your desktop (not included) onto the assembled frame. Align it and secure it using appropriate screws (ensure screws are not too long to penetrate the desktop surface).
- Cable Management: Use the provided cable management clips to organize and secure all cables, preventing them from dangling or getting caught.

Image: Illustration showing the connection points for the desk legs and crossbar during assembly.

Image: Close-up view of the stable base design, highlighting the foot pads and leg structure.
5. Operating Instructions
5.1 Control Panel Overview
The FLEXISPOT EQ5 features an intuitive touch-screen control panel for easy height adjustment and memory preset management.

Image: The control panel integrated into the desk frame, showing buttons for up, down, and memory presets.
5.2 Height Adjustment
- To Raise: Press and hold the "Up" arrow button. The desk will move upwards. Release the button at your desired height.
- To Lower: Press and hold the "Down" arrow button. The desk will move downwards. Release the button at your desired height.
- The desk features a soft-start and soft-stop mechanism for smooth transitions.
5.3 Memory Presets
The control panel allows you to save up to 4 preferred height settings for quick adjustments.
- To Save a Preset:
- Adjust the desk to your desired height.
- Press the "M" button (Memory). The display will show "S-".
- Within 3 seconds, press one of the numbered preset buttons (1, 2, 3, or 4). The height is now saved to that number.
- To Use a Preset: Simply press the corresponding numbered preset button (1, 2, 3, or 4). The desk will automatically move to the saved height.
5.4 Anti-Collision System
The FLEXISPOT EQ5 is equipped with a built-in anti-collision system to prevent damage. If the desk encounters an obstacle during movement, it will automatically stop and reverse slightly to avoid collision.

Image: Diagram illustrating the anti-collision system detecting an obstacle and reversing movement to prevent impact.
6. Maintenance
Regular maintenance ensures the longevity and optimal performance of your desk frame.
- Cleaning: Wipe the desk frame with a soft, damp cloth. Do not use abrasive cleaners or solvents. Ensure the power is disconnected before cleaning.
- Inspection: Periodically check all screws and connections to ensure they are tight. Retighten if necessary.
- Cable Management: Ensure cables remain neatly organized and are not pinched or tangled.
- Motor Care: The dual motors are designed for durability. Avoid continuous operation for extended periods without rest.
7. Troubleshooting Guide
If you encounter issues with your FLEXISPOT EQ5, refer to the table below for common problems and solutions.
| Problem | Possible Cause | Solution |
|---|---|---|
| Desk does not move. | Power cable disconnected, motor cables loose, overload. | Check all cable connections. Reduce weight on desk. Reset the system (unplug for 30 seconds, then plug back in). |
| Desk moves unevenly or makes unusual noise. | Uneven weight distribution, loose screws, obstruction. | Distribute weight evenly. Check and tighten all assembly screws. Ensure no obstructions. |
| Anti-collision system triggers too easily. | Sensitivity setting too high (if adjustable), minor obstruction. | Remove any minor obstructions. Consult manufacturer for sensitivity adjustment if available. |
| Memory presets not working. | Incorrect saving procedure, power interruption. | Re-save the memory presets following the instructions in Section 5.3. |
If the problem persists after trying these solutions, please contact FLEXISPOT customer support.
8. Technical Specifications
Key specifications for the FLEXISPOT EQ5 Electric Height-Adjustable Desk Frame:
| Feature | Specification |
|---|---|
| Model | EQ5 |
| Height Range | 62 cm - 127 cm (24.4 in - 50 in) |
| Frame Width Adjustment | 110 cm - 170 cm (43.3 in - 66.9 in) |
| Weight Capacity | Up to 100 kg (220 lbs) |
| Motor Type | Dual-motor lifting mechanisms |
| Lifting Speed | 35 mm/s |
| Noise Level | Quiet operation |
| Control Panel | Touch-screen with 4 memory presets |
| Safety Feature | Anti-collision system |
| Material | Alloy Steel |

Image: Visual representation of the height adjustment range (62-127 cm) and the 100 kg weight capacity.

Image: Diagram showing compatible desktop sizes (depth 60-80cm, width 120-180cm) and the telescopic crossbar's adjustable range (110-170cm).
9. Warranty and Support
FLEXISPOT stands behind the quality of its products. Your FLEXISPOT EQ5 Electric Height-Adjustable Desk Frame comes with a manufacturer's warranty. Please refer to the warranty card included in your package for specific terms and conditions, including warranty period and coverage details.
For technical support, warranty claims, or any questions regarding your product, please contact FLEXISPOT customer service:
- Website: www.flexispot.de (or relevant regional website)
- Email: Refer to your warranty card or the official website for contact email.
- Phone: Refer to your warranty card or the official website for contact phone number.
When contacting support, please have your model number (EQ5) and purchase information ready.
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