Introduction
This user manual provides essential information for the safe and efficient operation of your ENCAREFOR 24V 2A Lithium Battery Charger. This charger is specifically designed for 24V lithium batteries used in various electric wheelchairs. Please read this manual thoroughly before using the product to ensure proper function and longevity.
Safety Information
Always observe the following safety precautions to prevent injury or damage to the charger and battery:
- Indoor Use Only: This charger is designed for indoor use. Do not expose it to rain, moisture, or extreme temperatures.
- Proper Voltage: Ensure the input voltage (100-240V) matches your local power supply.
- Lithium Batteries Only: This charger is specifically for 24V lithium batteries. Do not use it with other battery types (e.g., lead-acid, Ni-Cd, Ni-MH) as this may cause damage or fire.
- Ventilation: Ensure adequate ventilation around the charger during operation. Do not cover the charger.
- Avoid Short Circuits: Do not short-circuit the output terminals.
- Disconnect Power: Always disconnect the charger from the power outlet before connecting or disconnecting the battery.
- Damaged Charger: Do not use the charger if the casing, cables, or connector are damaged. Contact customer support for assistance.
- Children and Pets: Keep the charger out of reach of children and pets.
- No User Serviceable Parts: Do not attempt to open or repair the charger. There are no user-serviceable components inside. Repairs should only be performed by qualified personnel.
Product Overview
The ENCAREFOR 24V 2A Lithium Battery Charger consists of the main charging unit, an AC power cord, and a DC output cable with a 2-pin connector designed for electric wheelchairs.

Figure 1: Front view of the ENCAREFOR 24V 2A Lithium Battery Charger, showing the label with model information and charging indicators. The label clearly displays "Li-ion Charger", Model: JN-63W-294200, Input: 100-240VAC, 50/60Hz, 1.2A, Output: DC29.40V, 2.0A. It also shows red and green LED indicators for charging status.

Figure 2: Top-down view of the ENCAREFOR 24V 2A Lithium Battery Charger, displaying the main rectangular charging unit, the standard two-prong AC power cord, and the DC output cable terminating in a silver 2-pin circular connector.

Figure 3: Close-up view of the charger's label, highlighting the technical specifications and safety icons. The label indicates the charger is for Li-ion batteries, model JN-63W-294200, with input 100-240VAC, 50/60Hz, 1.2A, and output DC29.40V, 2.0A. It also shows caution symbols for hazardous area and no user-serviceable parts.
Setup
- Unpack: Carefully remove the charger from its packaging. Inspect for any visible damage.
- Placement: Place the charger on a stable, flat, and well-ventilated surface, away from direct sunlight, heat sources, and moisture.
- Connect to Battery: Locate the charging port on your electric wheelchair. Connect the 2-pin DC output connector of the charger firmly into the wheelchair's charging port. Ensure a secure connection.
- Connect to Power: Plug the AC power cord into a standard 100-240V wall outlet.
Operating Instructions
Follow these steps to charge your electric wheelchair battery:
- Initiate Charging: Once both the battery and power outlet are connected, the charger's indicator light will illuminate. A red light indicates that the battery is currently charging.
- Charging Completion: When the battery is fully charged, the indicator light will turn green.
- Disconnect: Once charging is complete (green light), first unplug the AC power cord from the wall outlet, then disconnect the 2-pin connector from the wheelchair's charging port.
- Storage: Store the charger in a cool, dry place when not in use.
This charger is compatible with various electric wheelchair brands including Pride, Drive, 1800wheelchair, Rubicon, and Innuovo.
Maintenance
To ensure optimal performance and extend the life of your charger:
- Cleaning: Clean the charger's exterior with a soft, dry cloth. Do not use liquid cleaners or solvents.
- Cable Care: Avoid bending or crimping the power cords excessively. Store cables neatly to prevent damage.
- Storage: When not in use for extended periods, store the charger in a cool, dry environment.
- Inspection: Periodically inspect the charger, cables, and connectors for any signs of wear or damage. If damage is found, discontinue use and contact support.
Troubleshooting
If you encounter issues with your charger, refer to the following table:
Problem | Possible Cause | Solution |
---|---|---|
Charger indicator light does not turn on. | No power from outlet; Charger not properly plugged in; Faulty outlet; Damaged charger. | Check if the wall outlet has power (test with another device). Ensure both ends of the AC power cord are securely plugged in. Try a different outlet. If issues persist, the charger may be faulty; contact support. |
Red light stays on indefinitely, battery not fully charging. | Battery issue; Incorrect battery type; Charger malfunction. | Ensure the battery is a 24V lithium battery. Check the battery's health. If the battery is confirmed healthy and compatible, the charger might be faulty; contact support. |
Green light is on, but battery is not charged. | Loose connection; Battery not accepting charge. | Ensure the 2-pin connector is firmly seated in the wheelchair's charging port. Verify the battery is correctly connected. If the problem persists, the battery or charger may be faulty; contact support. |
Charger feels excessively hot. | Poor ventilation; Overload; Internal fault. | Ensure the charger is placed in a well-ventilated area and not covered. Discontinue use immediately if it feels excessively hot or emits smoke/odor. Contact support. |
Specifications
Feature | Detail |
---|---|
Model Number | 158e970f-c98e-4857-a5a6-0fab0c0ce224 (Internal) / JN-63W-294200 (Label) |
Input Voltage | 100-240V AC, 50/60Hz, 1.2A |
Output Voltage | DC 29.4V |
Output Current | 2A |
Compatible Battery Type | 24V Lithium Batteries |
Connector Type | 2-Pin (Special connector for electric wheelchair) |
Product Dimensions | 6.5 x 4.5 x 2 inches |
Item Weight | 10.2 ounces |
Color | Black |
Manufacturer | ENCAREFOR |
Warranty and Support
ENCAREFOR provides an 18-month after-sales service for this product. If you experience any issues or have questions regarding your 24V 2A Lithium Battery Charger, please contact ENCAREFOR customer support through your purchase platform or the official ENCAREFOR website for assistance. Please have your purchase details and product model number ready when contacting support.