1. Introduction
The mophie Powerstation XL is a high-capacity portable power bank designed to keep your devices charged wherever you go. With its 20,000 mAh internal battery, multiple charging ports, and fast-charging capabilities, it provides a reliable power source for your smartphone, tablet, and other USB-powered devices. Its compact and durable design makes it an ideal companion for travel and daily use.
2. Key Features
- 20,000 mAh Battery: Provides extensive power to keep your phone, tablet, or earbuds charged on-the-go.
- 20W USB-C PD Fast Charging: Delivers up to 50% battery boost in just 30 minutes, perfect for quick power-ups.
- Multiple Device Charging: Features two USB-A ports and one USB-C port, allowing you to charge up to three devices simultaneously.
- Slim, Travel-Friendly Design: Lightweight and compact with a soft-touch finish that resists scuffs and scratches.
- Durable Construction: Designed for everyday use with a robust build.
- Eco-Friendly Materials: Manufactured using up to 50% recycled plastic.
- LED Power Indicator: Integrated four-light LED system displays charging status and current battery life.

Figure 1: Mophie Powerstation XL Power Bank and its retail packaging.
3. Setup
3.1 What's in the Box
- mophie Powerstation XL
- 0.2M USB-C to USB-C Cable
3.2 Initial Charging of the Power Bank
Before first use, fully charge your Powerstation XL. Connect the included USB-C to USB-C cable to the USB-C port on the power bank and plug the other end into a compatible USB-C wall adapter (not included). The LED indicators will illuminate to show the charging progress. All four LEDs will be solid white when fully charged.

Figure 2: Connecting the USB-C cable to the Powerstation XL for recharging.
4. Operating Instructions
4.1 Charging Your Devices
To charge your devices, connect your device's charging cable to one of the available USB-A ports or the USB-C port on the Powerstation XL. The power bank will automatically begin charging your device. You can charge up to three devices simultaneously.

Figure 3: The Powerstation XL can charge multiple devices at once using its USB-A and USB-C ports.
4.2 Checking Battery Level
Press the power button on the side of the Powerstation XL to check its remaining battery level. The integrated four-light LED power indicator will show the current charge status:
- 4 solid LEDs: 75-100% charge
- 3 solid LEDs: 50-74% charge
- 2 solid LEDs: 25-49% charge
- 1 solid LED: 1-24% charge

Figure 4: The LED power indicator shows the remaining battery life.
4.3 Official Product Video
Video 1: Official Mophie video showcasing the Powerstation XL's features, including its 20,000 mAh battery, USB-C port, and compact design. It demonstrates charging multiple devices and its fast-charging capabilities.
5. Maintenance
To ensure the longevity and optimal performance of your Powerstation XL, follow these maintenance guidelines:
- Keep the power bank dry and away from moisture.
- Avoid extreme temperatures.
- Clean the device with a soft, dry cloth. Do not use harsh chemicals or abrasive materials.
- Store in a cool, dry place when not in use.
- The Powerstation XL is made with 50% recycled plastic, reflecting a commitment to sustainable design.

Figure 5: The Powerstation XL features a sustainable design, incorporating recycled plastic.
6. Troubleshooting
If you encounter issues with your mophie Powerstation XL, consider the following common solutions:
- Power bank not charging: Ensure the charging cable is securely connected to both the power bank and the wall adapter. Try a different cable or adapter.
- Device not charging: Press the power button on the power bank to activate charging. Ensure your device's cable is properly connected to both the power bank and your device. Try a different cable or port.
- Slow charging: Verify that you are using a compatible fast-charging adapter for optimal speed, especially for the USB-C PD port.
For more detailed troubleshooting or persistent issues, please refer to the official mophie support resources.
7. Specifications
| Feature | Detail |
|---|---|
| Model Number | PS-2023-20K |
| Battery Capacity | 20,000 mAh |
| Product Dimensions | 6 x 3 x 1 inches |
| Item Weight | 1.26 pounds |
| Connector Type | USB Type C, USB Type A |
| Color | Black |
| Manufacturer | Mophie |
8. Warranty and Support
The mophie Powerstation XL Power Bank is covered by a 2-year manufacturer's warranty. This warranty covers defects in materials and workmanship under normal use.
For warranty claims, technical support, or to access the full user manual in PDF format, please visit the official mophie website or refer to the provided user manual link:





