Introduction
Welcome to the user manual for your CANYON Sandy KW-44 Smartwatch. This guide provides essential information on setting up, operating, maintaining, and troubleshooting your device. Please read this manual carefully to ensure optimal performance and longevity of your smartwatch.
Setup
1. Package Contents
Before you begin, ensure all items are present in the package:
- CANYON Sandy KW-44 Smartwatch
- Charging Cable
- User Manual (this document)

Figure 1: Product packaging showing the smartwatch and brand details.
2. Charging the Smartwatch
Before first use, fully charge your smartwatch.
- Connect the charging cable to the charging port on the smartwatch.
- Connect the other end of the cable to a USB power adapter (not included) or a computer's USB port.
- The charging indicator on the screen will show the charging status.
- A full charge typically takes approximately 2 hours.

Figure 2: Angled view of the CANYON Sandy KW-44 Smartwatch, showing the side buttons and SIM card slot area.
3. SIM Card Installation (Optional)
The smartwatch supports a SIM card for call functions.
- Power off the smartwatch.
- Locate the SIM card slot on the side of the device (refer to Figure 2).
- Carefully insert a nano-SIM card into the slot with the gold contacts facing up, ensuring it clicks into place.
- Close the SIM card slot cover securely.
- Power on the smartwatch.
4. App Installation and Pairing
To unlock full features and manage your smartwatch, download the companion app on your smartphone.
- Search for the "CANYON Life" app (or similar, check product documentation for exact app name) in your smartphone's app store (Google Play Store or Apple App Store).
- Download and install the app.
- Open the app and follow the on-screen instructions to create an account or log in.
- Enable Bluetooth on your smartphone.
- In the app, select "Add Device" and choose your CANYON Sandy KW-44 from the list of available devices.
- Confirm the pairing request on both your smartphone and smartwatch.
Operating Instructions
1. Basic Navigation

Figure 3: Front view of the CANYON Sandy KW-44 Smartwatch, showing the main display with time and a rocket graphic.
- Power On/Off: Press and hold the power button (usually on the side) to turn the device on or off.
- Touch Screen: Swipe left/right or up/down to navigate through menus and features. Tap to select an option.
- Back Button: A dedicated button or a swipe gesture may be used to go back to the previous screen.
2. Making and Receiving Calls
With a properly installed and activated SIM card, you can make and receive calls directly from your smartwatch.
- Making a Call: Access the "Dialer" or "Contacts" app on the smartwatch, select a contact or dial a number, and tap the call icon.
- Receiving a Call: When a call comes in, the smartwatch will ring and display the caller ID. Tap the green answer icon to accept or the red icon to decline.
3. Using the Camera
The smartwatch is equipped with a built-in camera.
- Navigate to the "Camera" application on your smartwatch.
- Frame your shot using the screen as a viewfinder.
- Tap the capture button on the screen to take a photo.
- Photos are saved to the smartwatch's internal memory.

Figure 4: Angled view of the CANYON Sandy KW-44 Smartwatch, highlighting the camera lens above the display.
4. Other Features
Explore other functionalities available on your smartwatch, which may include:
- Time Display: Customizable watch faces.
- Notifications: Receive alerts for calls, messages, and app notifications from your paired smartphone.
- Activity Tracking: Monitor steps, distance, and calories (if supported by the model).
- Music Player: Play music stored on the device or control music on your paired phone.
Maintenance
1. Cleaning
- Wipe the smartwatch and strap with a soft, damp cloth.
- Do not use harsh chemicals or abrasive cleaners.
- Ensure the device is dry before charging.
2. Battery Care
- Avoid extreme temperatures, which can affect battery life.
- Do not leave the battery fully discharged for extended periods.
- Use only the provided charging cable.
3. Water Resistance (IP67)
The CANYON Sandy KW-44 Smartwatch is rated IP67, meaning it is protected from dust and can withstand immersion in water up to 1 meter for 30 minutes.
- Do not use the smartwatch for swimming or diving.
- Avoid exposure to hot water, steam, or high-pressure water jets.
- Ensure all ports and covers are securely closed to maintain water resistance.
Troubleshooting
| Problem | Possible Solution |
|---|---|
| Smartwatch does not turn on. | Ensure the battery is charged. Connect to the charger for at least 30 minutes. |
| Cannot pair with smartphone. |
|
| SIM card not detected. |
|
| Screen is unresponsive. | Restart the smartwatch by pressing and holding the power button. If unresponsive, allow the battery to drain completely and then recharge. |
Specifications
| Feature | Detail |
|---|---|
| Brand | CANYON |
| Model Name | Sandy KW-44 |
| Model Number | CNE-KW44BL |
| Screen Size | 1.44 Inches |
| Connectivity Technology | Bluetooth |
| Wireless Communication Standard | Bluetooth |
| Memory Storage Capacity | 512 MB |
| Battery Type | 1 Lithium-polymer (Rechargeable) |
| Included Components | Charging Cable |
| Strap Width | 20 Millimeters |
| Water Resistance Rating | IP67 (Dust protected, immersion up to 1m for 30 min) |
Warranty and Support
For warranty information and technical support, please refer to the official CANYON website or contact their customer service. Details are typically provided on the product packaging or the manufacturer's official support page.
Manufacturer: CANYON





