LEVN LE-HS013 Superior
LEVN Wireless Headset User Manual
Model: LE-HS013 Superior
Brand: LEVN
Introduction
The LEVN LE-HS013 Superior Wireless Headset is designed for clear communication and comfortable use in various professional and personal settings. Featuring advanced noise cancellation, long battery life, and versatile connectivity options, this headset is ideal for work, call centers, PC use, and online meetings.

The LEVN LE-HS013 Superior Wireless Headset, including its charging base and USB dongle.
What's in the Box
Please verify that all items are present in the package:
- LEVN Wireless Headset
- USB Dongle
- POGO Charging Base
- Type C Charging Cable
- User Manual
Setup
Charging the Headset
The headset can be charged using the included POGO charging base or directly via the Type C charging cable. A full charge provides up to 65 hours of working time.

The headset on its charging base, highlighting its 65-hour battery life.
Connectivity
The LEVN Wireless Headset offers two primary connection methods: Bluetooth and USB Dongle.

The headset demonstrating its dual connectivity options: Bluetooth 5.2 and USB dongle.
Connecting via USB Dongle
For a stable and delay-free audio experience, especially with desktop computers without built-in Bluetooth, use the USB dongle.

Visual guide for connecting the headset to a computer using the USB dongle.
- Plug the USB Dongle into a USB port on your computer. Wait for your computer to recognize it. The LED indicator on the USB Dongle will flash blue.
- Toggle the switch button on the headset to the "ON" side. When you hear "Paired. Your headset is connected" and the LED on the USB Dongle is solid blue, the headset is connected.
NOTE:
When making a call with conference software, please check the sound settings of both the computer and the software to ensure LEVN LE-HS013 Superior is selected as the default output and input device (speaker/microphone).
Connecting via Bluetooth
The headset supports Bluetooth 5.2 for connection to laptops, mobile phones, and other Bluetooth-enabled devices. Only one device can be connected at a time.
- Ensure the headset is powered on and in pairing mode (refer to the headset's LED indicator for pairing status, usually a flashing blue light).
- On your device (laptop, mobile phone), navigate to Bluetooth settings.
- Search for "LEVN LE-HS013 Superior" in the list of available devices.
- Select the headset to pair. Once connected, the headset's LED indicator will typically turn solid blue.
Operating Instructions
Noise Cancellation and Clear Calls
The headset features advanced ambient noise cancellation technology, eliminating up to 99.9% of background noise to ensure your voice is clearly heard during calls. The microphone also supports call muting for privacy.

The headset's noise cancellation feature ensures clear calls in any environment.
Audio Experience
Experience incredible listening clarity with Hi-Fi stereo sound. The binaural design effectively filters out most ambient sounds, providing clear calls and an immersive experience for music and videos.

The headset is compatible with popular conference software like Zoom, Microsoft Teams, WebEx, Jabber, Skype, and FaceTime.
Comfort and Design
Designed for long-term wear, the headset features soft protein leather earmuffs and an adjustable headband. The 270° rotatable microphone allows for flexible positioning on either the left or right side.

Key features for ease of use and comfort, including the adjustable headband and rotatable microphone.
Usage Scenarios
The headset is versatile for various activities:

The headset is suitable for call center environments, general work, listening to music, and gaming.
Official Product Video
An official product video from LEVN showcasing the Wireless Binaural Headset and its features.
Maintenance
To ensure the longevity and optimal performance of your LEVN Wireless Headset, follow these maintenance guidelines:
- Cleaning: Use a soft, dry cloth to wipe down the headset and charging base. For earmuffs, a slightly damp cloth can be used, but ensure they are completely dry before use. Avoid harsh chemicals or abrasive materials.
- Storage: Store the headset in a cool, dry place away from direct sunlight and extreme temperatures. Use the charging base for convenient and safe storage when not in use.
- Cable Care: Handle the Type C charging cable gently. Avoid bending or crimping the cable excessively, especially near the connectors.
- USB Dongle: Keep the USB dongle in its designated slot on the charging base or in a safe place to prevent loss or damage.
Troubleshooting
If you encounter issues with your LEVN Wireless Headset, refer to the following common troubleshooting steps:
| Problem | Possible Cause | Solution |
|---|---|---|
| Headset not connecting/pairing | Headset not in pairing mode; device Bluetooth off; out of range; interference. | Ensure headset is on and in pairing mode. Turn device Bluetooth off/on. Move closer to the device. Restart both headset and device. |
| No sound or poor sound quality | Volume too low; incorrect audio output selected; headset not fully connected. | Increase headset and device volume. Check device's sound settings to ensure LEVN headset is selected as output. Reconnect the headset. |
| Microphone not working | Microphone muted; incorrect input device selected; microphone arm not positioned correctly. | Check if the microphone is muted (physical button or software). In device's sound settings, select LEVN headset as input. Adjust microphone arm closer to your mouth. |
| Short battery life | Not fully charged; aging battery. | Ensure headset is fully charged before use. Use the charging base or Type C cable. Battery performance may degrade over time. |
| USB Dongle not recognized | Faulty USB port; driver issue. | Try a different USB port. Restart your computer. Ensure the dongle is fully inserted. |
Specifications
| Feature | Detail |
|---|---|
| Model Name | LE-HS013 Superior |
| Brand | LEVN |
| Connectivity Technology | Wireless, Bluetooth (5.2), USB Dongle (2.4 GHz) |
| Headphones Jack | USB C |
| Battery Life | 65 Hours |
| Charging Time | 2 Hours |
| Bluetooth Range | 15 Meters (49 feet) |
| Noise Control | Sound Isolation, Noise Cancellation Mic |
| Microphone Rotation | 270° Rotatable |
| Ear Placement | On Ear |
| Item Weight | 177 Grams (6.2 ounces) |
| Material | Stainless Steel, Leather, Plastic |
| Compatible Devices | Computer/PC/Laptop/Mobile Phone/Tablet |
Warranty and Support
For detailed warranty information and customer support, please visit the official LEVN brand store or contact their customer service directly. Keep your purchase receipt for warranty claims.
Visit the LEVN Store on Amazon for more products and support resources.
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