JBL JBL TUNE 500BT + Charging Cable Pouch
JBL Tune 500BT Wireless Bluetooth Headphones User Manual
Model: JBL TUNE 500BT + Charging Cable Pouch
Introduction
This manual provides essential information for the proper use and maintenance of your JBL Tune 500BT On-Ear Wireless Bluetooth Headphones. Please read this guide thoroughly before operating the device to ensure optimal performance and longevity.
What's in the Box
Verify that all items listed below are present in your package:
- JBL Tune 500BT Headphones
- Extended 5ft Charging Cable
- Velvet Storage Pouch

Image: The JBL Tune 500BT headphones in black, accompanied by a white USB charging cable and a black velvet storage pouch.
Product Overview
Familiarize yourself with the various components and controls of your JBL Tune 500BT headphones.

Image: A close-up view of the right earcup of the JBL Tune 500BT headphones, showing the power button, volume controls, and a blue LED indicator light.
Controls and Indicators:
- Power Button: Used to turn the headphones on or off.
- Volume Up/Down Buttons: Adjusts the audio volume.
- Multi-function Button: Controls music playback, call management, and voice assistant activation.
- LED Indicator: Displays power status, pairing status, and charging status.
- Microphone: For hands-free calling.
- Charging Port: USB port for charging the internal battery.
Setup
1. Charging the Headphones
- Connect the provided USB charging cable to the charging port on the headphones.
- Connect the other end of the USB cable to a USB power adapter (not included) or a computer's USB port.
- The LED indicator will illuminate during charging and turn off once fully charged. A full charge takes approximately 2 hours.
Note: Ensure the headphones are fully charged before first use for optimal battery life.
2. Powering On/Off
- To Power On: Press and hold the Power button for approximately 2 seconds until the LED indicator flashes.
- To Power Off: Press and hold the Power button for approximately 3 seconds until the LED indicator turns off.
3. Bluetooth Pairing
- Ensure the headphones are powered off.
- Press and hold the Power button for approximately 5 seconds until the LED indicator flashes blue and red alternately. This indicates pairing mode.
- On your Bluetooth-enabled device (e.g., smartphone, tablet), navigate to the Bluetooth settings.
- Select "JBL Tune 500BT" from the list of available devices.
- Once successfully paired, the LED indicator will turn solid blue.
Note: The headphones will automatically attempt to reconnect to the last paired device when powered on.
Operating Instructions
Music Control
- Play/Pause: Press the Multi-function button once.
- Next Track: Press the Multi-function button twice quickly.
- Previous Track: Press the Multi-function button three times quickly.
Call Management
- Answer/End Call: Press the Multi-function button once.
- Reject Call: Press and hold the Multi-function button for approximately 2 seconds.
Volume Control
- Increase Volume: Press the Volume Up button.
- Decrease Volume: Press the Volume Down button.
Voice Assistant
- Activate Voice Assistant: Press and hold the Multi-function button for approximately 2 seconds (when not on a call).
Maintenance
Cleaning
- Use a soft, dry cloth to wipe the headphones.
- Do not use liquid cleaners or aerosols directly on the headphones.
- Avoid getting moisture into any openings.
Storage
When not in use, store the headphones in the provided velvet pouch to protect them from dust and scratches. The headphones feature a foldable design for compact storage.

Image: The JBL Tune 500BT headphones folded inwards, demonstrating their compact design for easy storage or transport.
- Store in a cool, dry place away from extreme temperatures.
- Avoid placing heavy objects on top of the headphones.
Troubleshooting
If you encounter issues with your JBL Tune 500BT headphones, refer to the following common problems and solutions:
| Problem | Possible Cause | Solution |
|---|---|---|
| No power | Battery is depleted. | Charge the headphones using the provided USB cable. |
| Cannot pair with device | Headphones not in pairing mode; device's Bluetooth is off; headphones already paired to another device. | Ensure headphones are in pairing mode (flashing blue/red LED). Turn on Bluetooth on your device. Forget "JBL Tune 500BT" from your device's Bluetooth list and re-pair. |
| No sound or low volume | Volume too low on headphones or device; headphones not connected; audio source issue. | Increase volume on both headphones and connected device. Ensure headphones are properly paired and connected. Check audio source. |
| Poor audio quality | Interference; device too far from headphones. | Move closer to the connected device (within 10 meters). Avoid strong Wi-Fi signals or other Bluetooth devices. |
Specifications
| Feature | Detail |
|---|---|
| Model Name | JBL TUNE 500BT + Charging Cable with Pouch |
| Connectivity Technology | Wireless (Bluetooth) |
| Bluetooth Version | 5.0 |
| Bluetooth Range | 10 Meters |
| Battery Life | Up to 16 Hours |
| Charging Time | Approximately 2 Hours |
| Frequency Range | 20 Hz - 20,000 Hz |
| Audio Driver Type | Dynamic Driver |
| Control Type | Volume Control, Multi-function Button |
| Special Features | Foldable, Lightweight, Microphone Included, Volume Control |
| Item Weight | 0.41 Kilograms (14.4 ounces) |
| Product Dimensions | 10 x 8 x 2 inches |
| Water Resistance Level | Not Water Resistant |
| UPC | 050036374934 |
Safety Information
- Do not expose the headphones to extreme temperatures or humidity.
- Avoid dropping or subjecting the headphones to strong impacts.
- Do not disassemble or attempt to repair the headphones yourself. This will void the warranty.
- Listen at moderate volume levels to prevent hearing damage.
- Keep out of reach of children.
Warranty and Support
JBL products are designed for durability and performance. For warranty information and customer support, please refer to the official JBL website or contact your local JBL distributor. Keep your proof of purchase for warranty claims.
For further assistance, visit the JBL Store on Amazon or the official JBL support channels.
Ask a question about this manual
Ask about setup, troubleshooting, compatibility, parts, safety, or missing instructions. Manuals+ will review the question and use this page’s manual context to help answer it.







