Eureka MaxSwivel Pro NEU350 Upright Vacuum Cleaner User Manual

Important Safety Instructions

When using an electrical appliance, basic precautions should always be followed, including the following:

• Read all instructions before using this vacuum cleaner.
• Always unplug the appliance from the electrical outlet before cleaning or servicing.
• Do not use outdoors or on wet surfaces.
• Do not allow to be used as a toy. Close attention is necessary when used by or near children.
• Use only as described in this manual. Use only manufacturer’s recommended attachments.
• Do not use with damaged cord or plug. If appliance is not working as it should, has been dropped, damaged, left outdoors, or dropped into water, return it to a service center.
• Do not pull or carry by cord, use cord as a handle, close a door on cord, or pull cord around sharp edges or corners. Do not run appliance over cord. Keep cord away from heated surfaces.
• Do not unplug by pulling on cord. To unplug, grasp the plug, not the cord.
• Do not handle plug or appliance with wet hands.
• Do not put any object into openings. Do not use with any opening blocked; keep free of dust, lint, hair, and anything that may reduce air flow.
• Keep hair, loose clothing, fingers, and all parts of body away from openings and moving parts.
• Do not pick up anything that is burning or smoking, such as cigarettes, matches, or hot ashes.
• Do not use to pick up flammable or combustible liquids, such as gasoline, or use in areas where they may be present.
• Do not use without dust cup and/or filters in place.
• Turn off all controls before unplugging.
• Use extra care when cleaning on stairs.

Product Overview

The Eureka MaxSwivel Pro NEU350 is a powerful upright vacuum cleaner designed for effective cleaning of both carpets and hard floors. It features swivel steering, dual cyclone technology, LED headlights, and includes specialized tools for pet hair removal and detailed cleaning.

The Eureka MaxSwivel Pro NEU350 vacuum cleaner shown with its crevice tool, dusting brush, and pet turbo brush.

Setup and Assembly

Your Eureka MaxSwivel Pro NEU350 vacuum cleaner is designed for quick and easy assembly. Follow these steps to get started:

1. Unpack Components: Carefully remove all parts from the packaging. Ensure you have the main vacuum body, handle, hose, crevice tool, dusting brush, and pet turbo brush.
2. Attach Handle: Insert the handle into the top of the main vacuum body until it clicks securely into place.
3. Connect Hose: Attach the flexible hose to the designated port on the vacuum body. Ensure both ends are firmly connected.
4. Store Accessories: Place the crevice tool, dusting brush, and pet turbo brush onto their onboard storage locations for easy access during cleaning.

Once assembled, ensure all connections are secure before plugging the vacuum into a power outlet.

Operating Instructions

Powering On/Off

• Plug the power cord into a suitable electrical outlet.
• Press the power button, typically located near the base, to turn the vacuum on or off.

Multi-Surface Cleaning

The MaxSwivel Pro NEU350 features a manually controllable brushroll for seamless transition between different floor types.

• Carpet Cleaning: For carpets, ensure the brushroll is engaged to agitate fibers and lift embedded dirt.
• Hard Floor Cleaning: For hard floors, disengage the brushroll to prevent scattering debris and protect delicate surfaces. Refer to the vacuum's controls for brushroll activation/deactivation.

The Eureka MaxSwivel Pro NEU350 effectively cleaning a carpet, demonstrating its powerful suction.

Swivel Steering

The swivel steering mechanism allows for easy maneuverability around furniture and obstacles. Gently twist the handle to guide the vacuum in the desired direction.

The vacuum's swivel steering allows for easy navigation under and around furniture.

LED Headlights

The integrated LED headlights illuminate the cleaning path, making it easier to spot dust and debris in dimly lit areas or under furniture.

LED headlights provide enhanced visibility for thorough cleaning.

Using Attachments

The MaxSwivel Pro NEU350 comes with several attachments for specialized cleaning tasks:

• Pet Turbo Brush: Ideal for removing stubborn pet hair from upholstery, stairs, and pet beds.
• Crevice Tool: Perfect for reaching into tight corners, crevices, and along edges.
• Dusting Brush: Suitable for cleaning delicate surfaces, blinds, and vents.

To use an attachment, detach the hose from the main vacuum body and connect the desired tool. For extended reach, the handle can be detached and used as a wand.

The pet turbo brush effectively removes pet hair from various surfaces.

The vacuum includes a crevice tool, turbo brush, and dusting brush for comprehensive cleaning.

Maintenance

Regular maintenance ensures optimal performance and extends the life of your Eureka MaxSwivel Pro NEU350 vacuum cleaner.

Emptying the Dust Cup

The vacuum features an easy-empty dust cup. For best performance, empty the dust cup when debris reaches the 'Max Fill' line or after each use.

1. Press the dust cup release button, usually located on the top of the dust cup.
2. Lift the dust cup away from the vacuum body.
3. Position the dust cup over a trash receptacle.
4. Press the bottom release latch to open the dust cup and empty its contents.
5. Close the bottom flap securely and reattach the dust cup to the vacuum.

Rear view of the vacuum, showing the dust cup and hose connection.

Cleaning the Washable Filter

The foam filter is washable and should be cleaned regularly to maintain suction power. It is recommended to clean the filter every 1-3 months, depending on usage.

1. Remove the dust cup from the vacuum.
2. Twist and pull out the foam filter from the top of the dust cup.
3. Rinse the foam filter under cool running water until the water runs clear.
4. Allow the filter to air dry completely for at least 24 hours before reinserting it. Do not use a dryer or other heating elements.
5. Once dry, place the filter back into the dust cup and reattach the dust cup to the vacuum.

The washable foam filter can be rinsed under water for easy maintenance.

Brushroll Maintenance

Periodically check the brushroll for tangled hair, strings, or debris. Turn off and unplug the vacuum before performing any maintenance.

• Carefully cut away any hair or threads wrapped around the brushroll using scissors.
• Ensure the brushroll spins freely.

Troubleshooting

If you encounter issues with your Eureka MaxSwivel Pro NEU350, refer to the following common problems and solutions:

If the problem persists after attempting these solutions, please contact Eureka customer support.

Specifications

Warranty Information

The Eureka MaxSwivel Pro NEU350 vacuum cleaner comes with a 1-year limited warranty from the date of purchase. This warranty covers defects in material and workmanship under normal household use. For specific terms and conditions, please refer to the warranty card included with your product or visit the official Eureka website.

Customer Support

For further assistance, troubleshooting, or to inquire about replacement parts, please contact Eureka customer support. You can find contact information on the official Eureka website or through the documentation provided with your product.

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