1. Introduction
Thank you for choosing the ZACO A11s Pro Robot Vacuum and Mop Cleaner. This device is designed to provide efficient and automated cleaning for your home, combining powerful vacuuming with effective mopping capabilities. Featuring advanced laser navigation (LDS) and obstacle detection (TOF), the A11s Pro intelligently maps your home, ensuring thorough coverage and avoiding collisions. With 4000 Pa suction power and a long battery life of up to 150 minutes, it is suitable for various floor types, including hard floors and carpets, and is particularly effective at handling pet hair. This manual provides essential information for setup, operation, maintenance, and troubleshooting to ensure optimal performance of your robot cleaner.

Image 1.1: The ZACO A11s Pro Robot Vacuum and Mop Cleaner.
2. Safety Instructions
Before using the ZACO A11s Pro, please read all safety instructions carefully to prevent injury or damage. Keep this manual for future reference.
- This appliance can be used by children aged 8 years and above and persons with reduced physical, sensory or mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning use of the appliance in a safe way and understand the hazards involved.
- Children shall not play with the appliance. Cleaning and user maintenance shall not be made by children without supervision.
- Only use the original power adapter provided by the manufacturer.
- Do not use the robot in environments with open flames, flammable materials, or corrosive liquids.
- Ensure the charging dock is placed against a wall on a level surface, with adequate clear space around it.
- Remove any loose cables, small objects, or fragile items from the cleaning path before operation to prevent entanglement or damage.
- Do not immerse the robot or its electronic components in water.
- Regularly clean the brushes and filters to maintain optimal performance and prevent blockages.
- If the power cord is damaged, it must be replaced by the manufacturer, its service agent, or similarly qualified persons to avoid a hazard.
3. Package Contents
Carefully unpack the box and ensure all items are present and in good condition. If any items are missing or damaged, please contact customer support.
- ZACO A11s Pro Robot Vacuum and Mop Cleaner
- Charging Dock
- Power Adapter
- Dustbin
- Water Tank (for mopping)
- Side Brushes (2 pairs)
- High-Efficiency Filter (pre-installed)
- Cleaning Tool
- User Manual

Image 3.1: The ZACO A11s Pro with its various accessories, including brushes, charging dock, and cleaning tools.
4. Setup
4.1 Charging Dock Placement
Place the charging dock against a wall in an open area, ensuring there is at least 0.5 meters (1.6 feet) of clear space on both sides and 1.5 meters (4.9 feet) in front. Connect the power adapter to the charging dock and plug it into a power outlet. Ensure the power cord is neatly arranged to prevent entanglement.
4.2 Initial Charging
Place the robot onto the charging dock. The robot will automatically align and begin charging. For first-time use, fully charge the robot for at least 6 hours. The indicator light on the robot will show charging status.
4.3 App Download and Connection
Download the ZACO app from your smartphone's app store (available for iOS and Android). Follow the in-app instructions to connect your ZACO A11s Pro to your home Wi-Fi network. This will enable advanced features like remote control, scheduling, and map management.

Image 4.1: The ZACO A11s Pro can be controlled via a smartphone app or by pressing the start button on the device.
4.4 Map Creation
For optimal navigation, allow the robot to complete a full cleaning cycle to create an initial map of your home. Ensure all doors are open to areas you wish to be mapped. The laser navigation system (LDS) will accurately scan and store the layout.

Image 4.2: The robot uses Laser Navigation (LDS) and Obstacle Detection (TOF) to map its environment and avoid obstacles.
5. Operating Instructions
5.1 Starting/Stopping Cleaning
- Manual Start: Press the power button on the robot once to start a cleaning cycle. Press again to pause.
- App Control: Open the ZACO app, select your robot, and tap 'Start' to begin cleaning. You can also pause or send the robot back to its charging dock via the app.
5.2 Cleaning Modes
The A11s Pro offers versatile cleaning modes:
- Vacuum Only: Use the dustbin for dry vacuuming. Ideal for carpets and general debris.
- Mop Only: Install the water tank and mopping pad for wet mopping. The active mopping function with ultrasonic vibration ensures effective cleaning of hard floors.
- Vacuum & Mop: Use the combined dustbin/water tank for simultaneous vacuuming and mopping.

Image 5.1: The ZACO A11s Pro features an active mopping function with ultrasonic vibration, suitable for parquet, tile, and vinyl floors.
5.3 Scheduling and Zone Cleaning
Using the ZACO app, you can:
- Set cleaning schedules for specific times and days.
- Define virtual walls or no-go zones to restrict the robot from certain areas.
- Select specific rooms or areas for targeted cleaning.
5.4 Voice Assistant Integration
The ZACO A11s Pro is compatible with Amazon Echo and Google Home. Follow the instructions in the ZACO app to link your robot with your preferred voice assistant for convenient voice control.
6. Maintenance
Regular maintenance is crucial for the longevity and optimal performance of your robot cleaner. Always turn off the robot and disconnect it from the charging dock before performing any maintenance.
6.1 Dustbin and Filter Cleaning
- Empty the dustbin after each cleaning cycle.
- Tap the filter to remove dust. Rinse the filter under running water if necessary, but ensure it is completely dry before re-installing. Replace the filter every 3-6 months depending on usage.
6.2 Main Brush and Side Brushes
- Remove the main brush and use the cleaning tool to cut and remove tangled hair or debris.
- Check side brushes for wear and tear. Replace them if they are bent or damaged.
6.3 Water Tank and Mopping Pad
- Empty any remaining water from the tank after each mopping session.
- Clean the mopping pad thoroughly. It can be hand-washed or machine-washed.
6.4 Sensors and Charging Contacts
- Wipe the cliff sensors, obstacle detection sensors, and charging contacts on both the robot and the charging dock with a clean, dry cloth.
7. Troubleshooting
If you encounter issues with your ZACO A11s Pro, refer to the following common problems and solutions:
| Problem | Possible Cause | Solution |
|---|---|---|
| Robot does not start or respond. | Low battery; power switch off; robot stuck. | Ensure robot is charged; check power switch; clear any obstructions. |
| Poor suction performance. | Full dustbin; clogged filter; tangled brushes. | Empty dustbin; clean/replace filter; clean main and side brushes. |
| Robot cannot find charging dock. | Charging dock obstructed; robot too far from dock. | Ensure clear space around dock; manually place robot closer to dock. |
| Navigation errors or rooms not recognized. | Sensors dirty; new obstacles; map corruption. | Clean all sensors; remove new obstacles; reset map in app if necessary. |
| Mopping function not working. | Empty water tank; clogged water outlet; incorrect tank installed. | Fill water tank; clean water outlet; ensure mopping tank is correctly installed. |
| App connection issues. | Incorrect Wi-Fi password; router issues; robot offline. | Verify Wi-Fi password; restart router; re-pair robot with app. |
8. Specifications
| Feature | Detail |
|---|---|
| Brand | ZACO |
| Model Number | A11s Pro |
| Color | Black |
| Dimensions (L x W x H) | 35 x 35 x 9.5 cm (13.8 x 13.8 x 3.7 inches) |
| Weight | 3.4 Kilograms (7.5 lbs) |
| Suction Power | 4000 Pa |
| Battery Life | Up to 150 minutes |
| Battery Type | Lithium-ion (1 included) |
| Water Tank Capacity | 550 Milliliters |
| Power | 50 Watts |
| Voltage | 14.4 Volts |
| Noise Level | 65 Decibels |
| Navigation Type | Laser Navigation (LDS) & Obstacle Detection (TOF) |
| Controller Type | App Control |
| Product Compatibility | Amazon Echo, Google Home, Smartphone |
| Surface Recommendation | Carpets, Hard Floors, Parquet |
| Special Features | Hard floor brush, Pet hair cleaning |
9. Warranty and Support
ZACO is committed to providing high-quality products and customer satisfaction. The ZACO A11s Pro comes with a commitment to spare parts availability for 2 years. For any questions, technical support, or warranty claims, please contact ZACO customer service. Our German support team is available to assist you.
For further assistance, please visit the official ZACO website or contact our support team directly via the contact information provided on our website.





