1. Introduction
This manual provides detailed instructions for the installation, operation, maintenance, and troubleshooting of your Haier HRF-380NS-2 Top Mount Refrigerator. Please read this manual thoroughly before using the appliance to ensure safe and efficient operation. Keep this manual for future reference.
The Haier HRF-380NS-2 is a 331-liter capacity refrigerator featuring automatic defrost and toughened glass shelves, designed for reliable food preservation.
2. Safety Information
To reduce the risk of fire, electric shock, or injury when using your refrigerator, follow these basic precautions:
- Read all instructions before using the appliance.
- Ensure the appliance is properly grounded.
- Do not store explosive substances such as aerosol cans with a flammable propellant in this appliance.
- Always disconnect the appliance from the power supply before cleaning or performing maintenance.
- Ensure adequate ventilation around the appliance to prevent overheating.
- Do not damage the refrigerant circuit.
- Keep ventilation openings in the appliance enclosure or in the built-in structure clear of obstruction.
3. Product Overview
The Haier HRF-380NS-2 refrigerator is designed with user convenience and food preservation in mind. Key features include a recessed handle for easy opening, a compressor designed for minimal noise and vibration, and automatic defrost functionality.

Figure 3.1: Front view of the Haier HRF-380NS-2 refrigerator, showing its silver finish and recessed handles.

Figure 3.2: Side view of the Haier HRF-380NS-2 refrigerator, illustrating its compact design.

Figure 3.3: Interior view of the refrigerator compartment, showing adjustable glass shelves and door bins.

Figure 3.4: Close-up view of the door shelves in the refrigerator compartment, providing storage for bottles and smaller items.

Figure 3.5: Interior view of the top-mounted freezer compartment, including a shelf and door bins.

Figure 3.6: Close-up view of the two crisper drawers located at the bottom of the refrigerator compartment, designed for fresh produce.
4. Setup and Installation
Proper installation is crucial for the optimal performance and longevity of your refrigerator. This appliance is designed for freestanding installation.
4.1 Unpacking
- Remove all packaging materials, including foam and adhesive tape.
- Inspect the refrigerator for any shipping damage. Report any damage to your retailer immediately.
4.2 Location
- Place the refrigerator on a firm, level floor.
- Allow sufficient space around the appliance for proper ventilation. Refer to the specifications section for product dimensions.
- Avoid direct sunlight or heat sources.
4.3 Electrical Connection
- Ensure the power supply matches the voltage specified on the rating label (240 Volts).
- Connect the appliance to a dedicated, grounded power outlet.
4.4 Door Reversibility
The door hinges are reversible, allowing you to change the door swing direction to suit your kitchen layout. Consult a qualified technician for this procedure if needed.
For professional installation assistance, please contact Haier service centers:
- Riyadh: +966 -11- 4094006 Ext – 113
- Jeddah: +966- 12- 6577714
- Dammam: +966-13- 8343691
- Qassim: +966 581044198
- Abha: +966 593322785
5. Operating Instructions
5.1 Initial Startup
- After installation, allow the refrigerator to stand upright for at least 2-4 hours before plugging it in. This allows the refrigerant to settle.
- Plug in the appliance. The internal light should illuminate, and the compressor should start.
- Allow the refrigerator to cool for several hours (at least 4-6 hours) before placing food inside.
5.2 Temperature Control
The refrigerator is equipped with a temperature control dial, typically located inside the fresh food compartment. Adjust the dial to your desired cooling level. A higher number usually indicates colder temperatures.
5.3 Storage Recommendations
- Utilize the adjustable glass shelves to organize food items efficiently.
- Use the crisper drawers for fruits and vegetables to maintain their freshness.
- Ensure proper air circulation by not overfilling compartments and avoiding blocking air vents.
6. Maintenance and Cleaning
Regular maintenance and cleaning will help ensure your refrigerator operates efficiently and hygienically.
6.1 Cleaning the Interior
- Before cleaning, unplug the refrigerator from the power outlet.
- Wash interior surfaces with a solution of mild soap and warm water. Rinse and dry thoroughly.
- Removable parts like shelves and crisper drawers can be washed separately.
- Do not use abrasive cleaners, scouring pads, or harsh chemicals.
6.2 Cleaning the Exterior
- Wipe the exterior with a soft cloth dampened with mild detergent and water.
- Clean the condenser coils at the back or bottom of the refrigerator periodically to maintain efficiency.
6.3 Automatic Defrost
This refrigerator features an automatic defrost system, eliminating the need for manual defrosting of the freezer compartment. Water from the defrost cycle evaporates automatically.
7. Troubleshooting
Before contacting service, review the following common issues and their potential solutions:
| Problem | Possible Cause | Solution |
|---|---|---|
| Refrigerator does not operate | No power supply; power cord unplugged; circuit breaker tripped. | Check power connection; reset circuit breaker. |
| Temperature is not cold enough | Temperature control set too warm; door opened too frequently; warm food placed inside; poor ventilation. | Adjust temperature control; minimize door openings; allow hot food to cool before storing; ensure proper clearance around appliance. |
| Unusual noises | Appliance not level; objects vibrating against the refrigerator; normal operating sounds. | Level the appliance; reposition items; gurgling/hissing sounds are normal for refrigerant. |
| Water on floor | Drain tube clogged; appliance not level. | Clear drain tube; level the appliance. |
8. Specifications
| Feature | Specification |
|---|---|
| Brand | Haier |
| Model Info | HRF-380NS-2 |
| Product Dimensions (Depth x Height x Width) | 76 x 170 x 90 cm |
| Item Weight | 58 kg |
| Total Capacity | 333 Liters |
| Refrigerator Fresh Food Capacity | 256 Liters |
| Freezer Capacity | 77 Liters |
| Annual Energy Consumption | 304 kWh/year (as per energy label) |
| Efficiency Rating | D |
| Installation Type | Freestanding |
| Form Factor | Freezer Top |
| Special Features | Adjustable Shelves |
| Color | Silver |
| Voltage | 240 Volts |
| Wattage | 220 watts |
| Crispers/Drawers | 2 |
| Defrost System | Automatic |
| Door Hinges | Reversible |
| Shelf Type | Glass |
| Number of Shelves | 6 |
| Material Type | Plastic |

Figure 8.1: Energy Efficiency Label for Haier HRF-380NS-2 Refrigerator, showing an annual energy consumption of 304 kWh and a capacity of 333 liters.
For more details on the energy label, visit: sls.gov.sa
9. Warranty and Support
This Haier refrigerator model HRF-380NS-2 comes with a 2-year warranty. For warranty claims, technical support, or service requests, please contact Haier customer service.
Customer Service Contact Information:
- Riyadh: +966 -11- 4094006 Ext – 113
- Jeddah: +966- 12- 6577714
- Dammam: +966-13- 8343691
- Qassim: +966 581044198
- Abha: +966 593322785
Please have your model number (HRF-380NS-2) and purchase date available when contacting support.





