Matica MC310 Dual Sided ID Card Printer User Manual

1. Introduction

This manual provides comprehensive instructions for the installation, operation, and maintenance of your Matica MC310 Dual Sided ID Card Printer. The MC310 is designed for reliable and high-quality printing of identification cards, offering advanced features for various card issuance programs. Please read this manual thoroughly before using the printer to ensure proper functionality and longevity of the device.

2. Safety Information

Observe the following safety precautions to prevent damage to the printer and ensure user safety:

• Always connect the printer to a grounded power outlet.
• Do not expose the printer to liquids or excessive moisture.
• Ensure proper ventilation around the printer to prevent overheating.
• Use only Matica-approved ribbons and cleaning supplies.
• Disconnect the power cable before performing any maintenance or cleaning.
• Keep hands and loose clothing away from moving parts during operation.

3. Package Contents

Verify that all items are present in the package:

• Matica MC310 ID Card Printer
• Power Supply and Cable
• USB Cable
• Driver CD or link to download drivers
• Cleaning Kit
• Sample Cards (may vary by region)
• Print Ribbon (may be pre-installed or included separately)

4. Product Overview

The Matica MC310 printer is designed for efficient and secure ID card production. Below are key components and features.

Figure 4.1: Front view of the Matica MC310 ID Card Printer. Shows the card input slot, output hopper, and control panel with display.

Figure 4.2: Close-up of the Matica MC310 control panel. Features an LCD display showing 'Ready' status and indicator lights for connectivity and power.

Key Features:

• Dual-Sided Printing: Capable of printing on both sides of a card in a single pass.
• High Resolution: 300 x 300 dpi for clear text and images.
• Connectivity: USB and Ethernet for flexible integration.
• Card Feeder: 100-card input feeder for batch printing.
• Encoding Options: Supports optional magnetic stripe and contact/contactless smart card encoding.

5. Setup

5.1 Unpacking and Placement

1. Carefully remove the printer from its packaging.
2. Place the printer on a stable, level surface with adequate space for card input and output.
3. Ensure proper ventilation around the unit.

5.2 Power Connection

1. Connect the power cable to the printer's power port.
2. Plug the other end of the power cable into a grounded electrical outlet.

5.3 Computer Connection

Connect the printer to your computer using either a USB cable or an Ethernet cable.

• USB Connection: Connect one end of the USB cable to the printer and the other end to an available USB port on your computer.
• Ethernet Connection: Connect one end of the Ethernet cable to the printer's Ethernet port and the other end to your network router or switch.

5.4 Driver Installation

1. Insert the driver CD into your computer's CD-ROM drive, or download the latest drivers from the official Matica website (Matica MC310 Product Page).
2. Follow the on-screen instructions to install the printer drivers.
3. Restart your computer if prompted.

5.5 Ribbon Installation

1. Open the printer cover.
2. Carefully insert the print ribbon cartridge into its designated slot, ensuring it clicks into place.
3. Close the printer cover. The printer will automatically calibrate the ribbon.

5.6 Card Loading

Figure 5.1: Matica MC310 ID Card Printer with the input feeder open, showing a stack of blank cards ready for loading.

1. Open the input hopper cover.
2. Place a stack of ISO CR80 PVC cards into the input hopper. Ensure the cards are clean and free of dust.
3. Adjust the card guides to fit the width of the cards snugly.
4. Close the input hopper cover.

6. Operating Instructions

6.1 Software Installation and Card Design

Install the card design software provided with your printer or a compatible third-party application. Use this software to create your card layouts, including text, images, barcodes, and encoding data.

Figure 6.1: Matica MC310 ID Card Printer displaying a sample printed ID card. The card features a photo, name, date of birth, validity dates, and a barcode (0175842361594750).

6.2 Printing Process

1. Ensure the printer is powered on and connected to your computer.
2. Open your card design software and select the desired card template.
3. Load the data for the card(s) to be printed.
4. Go to 'File' > 'Print' (or equivalent) in your software.
5. Select the Matica MC310 printer from the list of available printers.
6. Adjust print settings (e.g., single-sided/dual-sided, color/monochrome, encoding options) as needed.
7. Click 'Print' to send the job to the printer.
8. The printer will feed a card, print, and then eject it into the output hopper.

6.3 Encoding Options

If your MC310 printer is equipped with encoding modules (magnetic stripe or smart card), ensure these options are configured correctly in your card design software before printing. The printer will automatically encode the card during the printing process.

7. Maintenance

Regular maintenance ensures optimal print quality and extends the life of your printer.

7.1 Cleaning Procedures

Use the provided cleaning kit or Matica-approved cleaning supplies.

1. Print Head Cleaning: Follow the instructions in your printer driver software to initiate a print head cleaning cycle. This typically involves using a cleaning card.
2. Roller Cleaning: Use cleaning cards to clean the card rollers, which helps prevent card jams and ensures smooth feeding.
3. Exterior Cleaning: Wipe the exterior of the printer with a soft, damp cloth. Do not use abrasive cleaners.

7.2 Ribbon Replacement

When the ribbon is depleted or an error indicates a ribbon issue, replace it:

1. Open the printer cover.
2. Remove the used ribbon cartridge.
3. Insert a new Matica-approved ribbon cartridge, ensuring it is properly seated.
4. Close the printer cover.

7.3 Firmware Updates

Periodically check the Matica website for firmware updates. Keeping your printer's firmware up-to-date can improve performance and add new features.

8. Troubleshooting

This section addresses common issues you might encounter with your Matica MC310 printer.

• Printer Not Responding:
  • Check power connection and ensure the printer is turned on.
  • Verify USB or Ethernet cable connection.
  • Restart the printer and your computer.
  • Ensure printer drivers are correctly installed and updated.
• Poor Print Quality:
  • Clean the print head and rollers using a cleaning kit.
  • Replace the print ribbon if it is old or damaged.
  • Ensure you are using Matica-approved ribbons and high-quality PVC cards.
  • Check print settings in your software for correct resolution and color profiles.
• Card Jam:
  • Open the printer cover and carefully remove any jammed cards.
  • Ensure cards are properly loaded in the input hopper and card guides are adjusted.
  • Clean the card rollers to prevent future jams.
• Ribbon Error / "Missing Ink":
  • Ensure the ribbon cartridge is correctly installed and fully seated.
  • Replace the ribbon if it is depleted or damaged.
  • Verify that you are using the correct type of ribbon for your printer model.
• Connectivity Issues (Ethernet):
  • Check network cable connection.
  • Verify network settings on the printer and your computer.
  • Ensure the printer's IP address is correctly configured.

9. Specifications

10. Warranty and Support

For warranty information and technical support, please refer to the documentation provided with your printer or visit the official Matica website. Contact Matica customer service for assistance with product registration, troubleshooting, or service requests.