1. Introduction
Thank you for choosing the BALDERIA Agnes Electric Fireplace. This manual provides essential information for the safe and efficient operation of your new electric fireplace. Please read it thoroughly before installation and use, and keep it for future reference.
The BALDERIA Agnes Electric Fireplace offers a realistic 3D flame effect and an 1800W electric heating function, designed to provide comfort and ambiance to your living space. Its versatile 3-in-1 design allows for freestanding, wall-mounted, or built-in installation, seamlessly integrating into various interior styles.

Image: The BALDERIA Agnes Electric Fireplace, showcasing its realistic 3D flame effect and included remote control.
2. Important Safety Instructions
When using electrical appliances, basic precautions should always be followed to reduce the risk of fire, electric shock, and injury to persons, including the following:
- Read all instructions before using this fireplace.
- This fireplace is hot when in use. To avoid burns, do not let bare skin touch hot surfaces.
- Always unplug the fireplace when not in use.
- Do not operate any fireplace with a damaged cord or plug or after the fireplace malfunctions or has been dropped or damaged in any manner.
- Do not use outdoors.
- Do not run cord under carpeting. Do not cover cord with throw rugs, runners, or similar coverings. Arrange cord away from traffic area and where it will not be tripped over.
- To disconnect fireplace, turn controls to off, then remove plug from outlet.
- Do not insert or allow foreign objects to enter any ventilation or exhaust opening as this may cause an electric shock or fire, or damage the fireplace.
- To prevent a possible fire, do not block air intakes or exhaust in any manner. Do not use on soft surfaces, like a bed, where openings may become blocked.
- This fireplace is safe for children and pets due to its cool-to-touch flame effect and lack of actual combustion. It produces no soot or dangerous carbon monoxide.
- The unit is equipped with overheat protection to prevent critical heat release. If the unit overheats, it will automatically shut off.

Image: Overview of key safety features including cool flame, power rating, overheat protection, and mains power supply.
3. Package Contents
Please check that all components are present and undamaged:
- BALDERIA Agnes Electric Fireplace Unit
- Remote Control (requires 2 AAA batteries, not included)
- Mounting Hardware (for wall-mount/built-in options)
- User Manual (this document)
4. Setup and Installation
The BALDERIA Agnes Electric Fireplace offers three versatile installation options:
4.1. Freestanding Installation
For freestanding use, simply attach the included feet to the bottom of the fireplace unit. Ensure the unit is placed on a stable, level surface away from flammable materials.

Image: The electric fireplace set up as a freestanding unit on a media console, demonstrating its use as a floor fireplace.
4.2. Wall-Mounted Installation
To mount the fireplace on a wall, use the provided mounting bracket and hardware. Ensure the wall can support the weight of the unit (approximately 14.5 kg). It is recommended to install it at a height that allows for optimal viewing of the flame effect.

Image: The electric fireplace mounted on a wall, showcasing its sleek integration as a wall fireplace.
4.3. Built-in Installation
For a seamless, integrated look, the fireplace can be built into a wall or custom media unit. Ensure proper ventilation and clearances as specified in the detailed installation guide (if provided separately, or consult a professional). The dimensions for built-in applications are crucial for a proper fit.

Image: The electric fireplace integrated into a wall, demonstrating its built-in installation option.
4.4. Dimensions
Refer to the following dimensions for planning your installation:

Image: Detailed dimensions of the fireplace unit, including width (1270mm), height (330mm), and depth (120mm).
- Overall Dimensions: 127 cm (Width) x 33 cm (Height) x 12 cm (Depth)
- Weight: Approximately 14.5 kg
5. Operating Instructions
Your BALDERIA Agnes Electric Fireplace can be operated using the control panel on the unit or the included remote control.
5.1. Control Panel and Remote Control Overview

Image: A detailed diagram showing the functions of both the on-unit control panel and the remote control, including digital display, flame color, on/off, temperature, heating switch, weekly timer, timer, and flame brightness.
The control panel on the unit allows for basic functions, while the remote control provides full access to all features.
5.2. Power On/Off
- Press the Power button on the control panel or remote to turn the fireplace on or off.
5.3. Flame Effect Settings
The fireplace features a realistic 3D flame effect with customizable options:
- Flame Color: Cycle through 9 different flame colors using the dedicated button on the remote control.

Image: Visual representation of the nine available flame color options, from traditional orange to various shades of blue and purple.
- Flame Intensity: Adjust the brightness of the flame effect through 5 levels of intensity.

Image: Visual representation of the five adjustable flame intensity levels, from brightest to dimmest.
5.4. Heating Function
The electric heating function provides up to 1800W of warmth:
- Turn Heating On/Off: Use the heating switch button on the control panel or remote.
- Temperature Control: Set your desired room temperature. The fireplace will automatically adjust its heating output to maintain a constant pre-selected temperature.
5.5. Timer Function
- Timer: Set a specific duration for the fireplace to operate before automatically turning off.
- Weekly Timer: Program the fireplace to turn on and off at specific times throughout the week.
6. Maintenance
To ensure the longevity and optimal performance of your electric fireplace, follow these simple maintenance guidelines:
- Cleaning: Always unplug the fireplace before cleaning. Use a soft, damp cloth to wipe down the exterior surfaces. Do not use abrasive cleaners or solvents.
- Ventilation: Ensure that the air intake and exhaust vents are kept clear of dust and debris to prevent overheating.
- Storage: If storing the fireplace for an extended period, keep it in a dry, cool place, preferably in its original packaging.
7. Troubleshooting
If you encounter any issues with your BALDERIA Agnes Electric Fireplace, please refer to the following common problems and solutions:
| Problem | Possible Cause | Solution |
|---|---|---|
| Fireplace does not turn on. | No power supply; Power cord not plugged in; Main power switch off; Overheat protection activated. | Check power outlet; Ensure cord is securely plugged in; Turn main power switch on; Unplug, wait 10-15 minutes for unit to cool, then plug back in. |
| Flame effect not working. | Flame effect is turned off; LED light failure. | Ensure flame effect is activated via control panel or remote; Contact customer support if LED failure is suspected. |
| No heat output. | Heating function is off; Thermostat set too low; Overheat protection activated. | Turn heating function on; Increase thermostat setting; Unplug, wait 10-15 minutes for unit to cool, then plug back in. |
| Remote control not working. | Batteries are dead or incorrectly inserted; Obstruction between remote and unit. | Replace batteries (2 AAA); Ensure clear line of sight to the fireplace's receiver. |
If the problem persists after trying these solutions, please contact customer support.
8. Specifications
| Feature | Specification |
|---|---|
| Brand | BALDERIA |
| Model Number | EF458A |
| Color | Black |
| Material | Metal |
| Product Dimensions (L x W x H) | 127 cm x 12 cm x 33 cm (50" x 4.7" x 13") |
| Item Weight | 14.5 Kilograms |
| Power Source | Corded Electric |
| Heat Output | 1800 Watts (Nominal Power 1650-1800W) |
| Special Features | 3D Flame Effect, Combined Heating Function, Temperature Selection, 3-in-1 Support (Freestanding, Wall-mount, Built-in), Overheat Protection |
| Installation Type | Wall Mount / Freestanding / Built-in |
| Remote Control Batteries | 2 AAA (not included) |
9. Warranty and Support
For warranty information and customer support, please refer to the documentation provided at the time of purchase or contact your retailer. For technical assistance or inquiries regarding spare parts, please reach out to BALDERIA customer service through their official website or the contact information provided with your product.
Please have your model number (EF458A) and purchase details ready when contacting support.