BirdDog OG4

BirdDog OG4 4-Channel NDI Encoder/Decoder openGear Card User Manual

Model: OG4

1. Introduction

The BirdDog OG4 is the world's first NDI openGear card, designed for professional video workflows. This powerful encoder/decoder features four independently configurable 12G SDI inputs and outputs, providing versatile connectivity for various broadcast and production environments. It includes full Dashboard support for intuitive control and an SFP+ port for high-speed 10GbE network connectivity, ensuring robust and efficient NDI signal transmission.

This manual provides comprehensive instructions for the setup, operation, maintenance, and troubleshooting of your BirdDog OG4 unit. Please read this manual thoroughly before operating the device to ensure proper functionality and to prevent damage.

2. Product Overview

The BirdDog OG4 is an advanced openGear card that integrates seamlessly into existing openGear frames. Its primary function is to convert SDI video signals to NDI and vice-versa, facilitating high-quality, low-latency video over IP networks.

BirdDog OG4 openGear card with 10GbE option

Figure 2.1: Front view of the BirdDog OG4 openGear card, highlighting the 10GbE SFP+ port and SDI connectors. This image shows the card's primary interface for network and video connections.

BirdDog OG4 card removed from frame

Figure 2.2: The BirdDog OG4 card partially removed from an openGear frame, illustrating its modular design and ease of installation or removal.

BirdDog OG4 cards installed in an openGear frame

Figure 2.3: Multiple BirdDog OG4 cards installed side-by-side within an openGear frame, demonstrating a high-density NDI conversion solution.

3. Specifications

Table 3.1: BirdDog OG4 Technical Specifications
FeatureDetail
Model NumberOG4
Inputs/Outputs4x 12G SDI (Independently Configurable)
Network ConnectivitySFP+ Port for 10GbE
NDI SupportFull NDI Encoder/Decoder
Control InterfaceopenGear Dashboard
Form FactoropenGear Card
Item Weight3 Pounds
First AvailableNovember 1, 2022

4. Setup and Installation

4.1 Unpacking

Carefully remove the BirdDog OG4 card from its packaging. Inspect the card for any signs of physical damage. Retain the original packaging for future transport or storage.

4.2 openGear Frame Installation

  1. Ensure your openGear frame is powered off before installing any cards.
  2. Locate an available slot in your openGear frame.
  3. Gently slide the BirdDog OG4 card into the slot until it is fully seated. Ensure the card's edge connector aligns correctly with the frame's backplane connector.
  4. Secure the card using the retaining mechanism provided by your openGear frame (e.g., screws or latches).
Installing BirdDog OG4 card into openGear frame

Figure 4.1: A BirdDog OG4 card being inserted into an openGear frame slot, demonstrating the correct installation procedure.

4.3 Cable Connections

Close-up of BirdDog OG4 SDI and SFP+ ports

Figure 4.2: A detailed view of the BirdDog OG4's SDI and SFP+ ports, showing the connection points for video and high-speed network cables.

5. Operation

5.1 Powering On

Once all connections are secure, power on your openGear frame. The BirdDog OG4 card will initialize. Observe the status indicators on the card for proper boot-up.

5.2 Accessing the Dashboard

The BirdDog OG4 is managed via the openGear Dashboard software. This software allows for comprehensive configuration and monitoring of the card's NDI encoding/decoding functions, SDI settings, and network parameters.

  1. Ensure your computer is on the same network as the openGear frame.
  2. Launch the openGear Dashboard software.
  3. The OG4 card should appear in the device list. Select the card to access its configuration interface.

5.3 NDI Configuration

Within the Dashboard, you can configure each of the four SDI channels independently:

For detailed NDI settings and advanced features, consult the openGear Dashboard user guide or BirdDog's official documentation.

6. Maintenance

6.1 Cleaning

The BirdDog OG4 card requires minimal maintenance. Periodically, ensure the openGear frame and the card's exposed surfaces are free from dust and debris. Use a soft, dry, lint-free cloth for cleaning. Do not use liquid cleaners or solvents.

6.2 Firmware Updates

BirdDog may release firmware updates to improve performance, add features, or address issues. It is recommended to regularly check the BirdDog website for the latest firmware. Firmware updates are typically performed through the openGear Dashboard software. Follow the instructions provided with the firmware update package carefully.

Close-up of BirdDog OG4 circuit board

Figure 6.1: A close-up view of the BirdDog OG4's circuit board, illustrating the intricate electronic components that require a dust-free environment for optimal performance.

7. Troubleshooting

This section provides solutions to common issues you might encounter with your BirdDog OG4 card.

Table 7.1: Common Troubleshooting Steps
ProblemPossible CauseSolution
Card not detected in DashboardImproper installation, power issue, network issue.
  • Ensure the card is fully seated in the openGear frame slot.
  • Verify the openGear frame is powered on.
  • Check network connectivity between your computer and the openGear frame.
  • Restart the openGear frame.
No NDI signal output/inputIncorrect NDI configuration, network issues, SDI signal issues.
  • Verify NDI encoder/decoder settings in the Dashboard.
  • Ensure the SFP+ module is correctly installed and the 10GbE network link is active.
  • Check SDI cable connections and ensure the SDI source/destination is active and providing a valid signal.
  • Confirm NDI sources are discoverable on the network.
Video quality issues (artifacts, dropped frames)Network congestion, incorrect bandwidth settings, faulty cables.
  • Ensure your 10GbE network is not overloaded.
  • Adjust NDI bandwidth settings in the Dashboard to a lower value if necessary.
  • Inspect SDI and Ethernet cables for damage.
  • Ensure the openGear frame has adequate cooling.

If you continue to experience issues, please refer to the support section or contact BirdDog technical support.

8. Warranty and Support

8.1 Warranty Information

BirdDog products typically come with a limited manufacturer's warranty. For specific warranty terms and conditions, including duration and coverage, please refer to the warranty card included with your product or visit the official BirdDog website. Keep your proof of purchase for warranty claims.

8.2 Technical Support

For technical assistance, troubleshooting beyond this manual, or service inquiries, please contact BirdDog technical support. Before contacting support, have your product model number (OG4) and serial number ready. You can find contact information and additional resources on the official BirdDog website:

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