Introduction
This manual provides essential information for the safe and efficient operation of your Hearth Sense VFL24T Dual Fuel Ventless Fireplace Logs Set. This 24-inch, 32,000 BTU log set is designed for use with either Natural Gas or Liquid Propane and features a thermostat control for maintaining a comfortable room temperature. Please read all instructions carefully before installation and use.
Important Safety Information
WARNING: Improper installation, adjustment, alteration, service, or maintenance can cause injury or property damage. Refer to this manual. For assistance or additional information, consult a qualified installer, service agency, or the gas supplier.
- This appliance is for vent-free operation. If used as a vented product, the chimney flue damper must always be open, and the included damper clamp must be installed.
- Ensure adequate ventilation. Do not obstruct the flow of combustion and ventilation air.
- Equipped with a safety pilot light and an Oxygen Depletion Sensor (ODS) system, which automatically shuts down the unit if carbon monoxide is detected or oxygen levels become too low.
- Do not place clothing or other flammable materials on or near the appliance.
- Keep children and pets away from the appliance when in operation.
- Only use the type of gas specified for this appliance (Natural Gas or Liquid Propane).
Package Contents
Verify that all items are present and undamaged before proceeding with installation.
- 7 Hand-Painted Ceramic Logs
- Iron Grate and U-Burner Chassis
- 1 AAA Battery (for Piezo ignition)
- Hardware Pack (including damper clamp)

Figure 1: All components included with the Hearth Sense VFL24T log set.
Specifications
| Feature | Detail |
|---|---|
| Brand | Hearth Sense |
| Model Number | VFL24T |
| Product Dimensions (D x W x H) | 12"D x 24"W x 15"H |
| Item Weight | 20.46 Kilograms (45 pounds) |
| Heat Output | 32,000 British Thermal Units (BTU) |
| Heating Area | Up to 1100 sq. ft. |
| Ventilation Type | Vent Free (can be used as vented) |
| Fuel Type | Natural Gas or Liquid Propane (Dual Fuel) |
| Efficiency | 99.9% |
| Assembly Required | Yes |
| Control Type | Thermostat Control |
Setup and Installation
Professional installation is recommended for gas appliances. Ensure your firebox meets the minimum size requirements before installation.
- Minimum Firebox Size: 20” H x 30” W in front (24” W at rear) x 14” D.
- Fuel Type Conversion: The unit ships pre-set for Liquid Propane. Refer to the detailed instructions in the full product manual for converting to Natural Gas operation if needed.
- Log Placement: Carefully arrange the 7 hand-painted ceramic logs on the iron grate and U-burner chassis as per the diagram in the full manual to ensure proper flame distribution and safety.
- Vented Operation: If operating as a vented product, the chimney flue damper must always be open. Install the provided damper clamp to ensure this.

Figure 2: Product dimensions and minimum firebox requirements.

Figure 3: Side view of the log set and burner assembly.
Operating Instructions
- Ignition: This log set features battery-assisted Piezo ignition. Ensure the AAA battery is correctly installed. Follow the specific ignition sequence detailed in your full product manual, typically involving turning the control knob to the pilot position, pressing it in, and then pressing the ignitor button.
- Thermostat Control: The integrated thermostat allows you to set a desired room temperature. The system will automatically cycle the burner on and off to maintain this setting. Adjust the thermostat knob to your preferred heat level. The unit offers 5 thermostatic heat settings.
- Shutting Down: To turn off the appliance, turn the control knob to the "OFF" position.

Figure 4: Thermostat control and Piezo ignition.
Video 1: Demonstration of the HearthSense Ventless Dual Fuel Gas Log Set (Model VFL24T) in operation, showcasing the flames and overall appearance.
Maintenance
Regular maintenance ensures safe and efficient operation. Always turn off the gas supply and allow the unit to cool completely before performing any maintenance.
- Cleaning: Periodically clean the logs and burner area to remove dust and debris. Use a soft brush or vacuum. Do not use abrasive cleaners.
- Pilot Light and ODS Sensor: Inspect the pilot light and ODS sensor for any blockages or damage. Keep these components clean.
- Gas Connections: Annually check all gas connections for leaks using a soap solution. Never use an open flame to check for leaks.
- Professional Inspection: It is recommended to have a qualified service technician inspect the appliance annually.
Troubleshooting
If you experience issues with your log set, consult the troubleshooting section in your full product manual. Common issues and their potential solutions include:
- Pilot light won't stay lit: Check gas supply, ensure ODS sensor is clean, and verify proper log placement.
- Main burner won't ignite: Ensure pilot light is lit, check thermostat setting, and verify gas flow.
- Unusual odors: Turn off the unit immediately and contact a qualified technician or gas supplier.
Warranty and Support
For warranty information, technical support, or to order replacement parts, please refer to the contact information provided in your original product packaging or visit the Hearth Sense official website. Keep your proof of purchase for warranty claims.
Product Overview

Figure 5: The Hearth Sense VFL24T log set efficiently heats large areas up to 1100 sq. ft.

Figure 6: Realistic hand-painted logs provide a natural aesthetic.

Figure 7: The log set enhances the ambiance of any room.